Trusted Agent profile · London
Verified
★★★★★
746 reviews across 2 platforms
London, N1 6DX
Pattison Auction's office in London is rated 4.2 out of 5 across 746 reviews on two platforms, including 737 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWhat an absolutely excellent experience. Thomas, Ellie and Ben …. All gave a superb service , what they said, they did beyond expectations. Above and beyond to them all resulting in a successful sale… I truly … highly recommend Many Thanks Simon
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More
5/5
GoogleWe sold our late mum’s house at auction through Pattinson’s. Darren Porter impressed us from the outset and provided us with professional guidance. Post auction the team (including Caitlin Pattinson and Dawn Fuller,) couldn’t have been more helpful, including supporting us through some minor challenges. Many thanks all
Thank you so much for this great review Ali! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. All the best, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
GoogleExtremely happy with the service we have received in selling our late mother-in-laws house via the auction department. Our sale fell through on the open market however Ian and his team done an …
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More
1/5
GoogleEnquired about an auction property, asking to view and have some critical questions answered. Heard nothing back, despite reminders, not even a message saying there were working on it. What a terrible way to run a company.
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations on this occasion. At Pattinson, we pride ourselves on maintaining the highest standards of professionalism and transparency, ensuring our clients are fully informed to make the best decisions for their circumstances. We will fully investigate this and ask if you could send more details to reviews@pattinson.co.uk Many thanks,
5/5
GoogleAnother great experience with Pattinson. As always process was smooth, professional, and well organised. A special thanks to Abdul, Drew and Rachel who kept me informed throughout. Excellent customer service, highly recommended.
5/5
GoogleCarol is always super helpful, attentive and friendly to deal with. The wider team are always on hand as well to make the auction process as simple as possible.
5/5
GooglePattinson took charge of selling my property and did a great job of guiding me through the process. Their instinct for the market ensured that I got a great price and above what I had expected. They gently advised me how to manage the …
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
GoogleWithin two days of instructing Brockenhurst to put my property on the market, Rhys had conducted two viewings and sold to the property at asking price. The viewings were gained by the team ringing round potential buyers and asking if they wanted to view. At this point, no photos or videos of the property were taken. Once the offer was accepted, we moved within eight weeks. The team kept us updated throughout and communicated exceptionally well. So from putting the house on the market, accepting the offer, completing, and exchanging it was only 53 days! It would not have been that quick had it not been for the exceptional service of this amazing company!
Thank you so much for your amazing review! We’re thrilled to hear how quickly everything moved for you, from instruction to completion in just 53 days is a fantastic result. Rhys and the whole team worked hard to connect the right buyers straight away, and it's great to know that level of commitment made such a difference. We really appreciate your kind words and are so pleased we could help make the process smooth and stress-free for you.
5/5
GoogleDealing with Tony Harbinson was an absolute pleasure. He is a highly professional and friendly auctioneer, making the entire process smooth and straightforward. I would highly recommend him to anyone
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our customers! We also appreciate that you have taken time out of … More
5/5
GoogleI have been working with Abdul to help my clients sell through auction and so far I have to say the service has been excellent. I look forward to doing more with you Abdul in the future
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.
2/5
GoogleDo not use NexaLaw, the Pattison recommended solicitors. NexaLaw were really extremely poor, they very rarely contacted us, they NEVER returned calls, I had FIVE different Nexa staff dealing with our sale in 55 days, they took a lot of leave of absence, the manager I escalated to did reply to emails, but did very little to sped things up. The Pattison auction team and process are really good, bure BADLY let down by their solicitors. Look around for other auction companies maybe, and definitely do not use NEXALAW.
Hello and thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will therefore look into this further. Can you kindly share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks.
1/5
GoogleShocking, trying to view a property. The staff said go knock on the tenants door as they cant get access via owner or agent. Said will you reduce your fee as im arranging own viewing. Guess what …
Hi Gavin, thank you for your review. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, … More
1/5
GoogleReally disappointing company , very poor service top to bottom. Lack of customer care. but what do expect from a greedy business and untrained employees
Hello and thank you for your review Simon. We are sorry that you have not had the positive experience that we aim to give all our customers, and we will look into this further. Could you please share with us some more details on your experience, as well as the property address or contact number you registered with us? Please send this information to reviews@pattinson.co.uk so we can investigate. Many thanks
5/5
GoogleI have been a partner agent of Pattinsons for some time now and have only had successful results with them. I deal with Abdul Miah, and he is always cheerful, helpful and the ultimate professional. Thank you.
Thank you so much for this review Steve! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.
5/5
GoogleAmazing service..im so happy with Pattinson and to Vicki Kilmartin for answering my queries so efficiently and quickly..id definitely recommended as iv found a beautiful house that I can put my own stamp on..Thank you all..im very happy
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team here at Pattinson Estate Agency and Pattinson Auction.
5/5
GoogleAs a buyer, I had an excellent experience with this auction house and working with Abdul Miah. The entire process was handled professionally and efficiently from registration through to completion. The team was knowledgeable, responsive, …
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team … More
5/5
GoogleAdam Stewart dealt with the auction sale of my property. He was efficient communicative and kept me advised of all the stages of the process. Would highly recommend him and Pattinsons for closing the deal so quickly.
Thank you so much for this great review! We are delighted that your experience with us has been as positive as we aim to give all our customers! We also appreciate that you have taken time to write this. Sincere thanks, from the whole team … More
5/5
GoogleI have dealt with Brockenhurst for many years and I have always found them to be very friendly, helpful and professional. Highly recommended.
Thank you for your kind words and ongoing support over the years. We're so pleased to hear you've consistently found our team friendly, helpful, and professional.
1/5
GoogleTENANTS BEWARE!!!! If i could give this less then 1 star i would. As a tenant, we have been ignored, shunned and even i would say bullied from the manner and tone they email us with. We are just an issue to them! We moved in to a property they said has gas heating , but it didnt!!! But gas still runs to property to we still pay a service charge of £10 a month but estate agent and landlord will not respond!! Either landlord is away and they cant talk to them, or now a staff member is on annual leave abd so cant discuss!! This has gone on since august and instead of resolving they evicted and are selling house. Still will not give us any answers to the hundreds of £££££ it has cost us for gas we dont have !!!! I have attached emails from them for you to read the tone. They are rude and do not care about their tenant!
5/5
GoogleThe team at Pattison Auction are so lovely, always helpful, and an absolute pleasure to deal with. They’re consistently responsive and take the time to explain everything clearly, which makes the whole process smooth and stress-free. We really enjoy working with them and would happily recommend their services.
Thanks so much for your review Ella! We really appreciate you taking the time to share your experience. Building strong relationships with our partners is so important to us, and it’s great to hear that’s reflected in your feedback.
5/5
GoogleExcellent company with Professional & polite service, highly recommend Tianna, Lou & Crystal @ Ludgershall. Many thanks 👍 …
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we’re here to help whenever you need. 👍😊 …
5/5
GoogleAbdul and Kash from Pattinson are amazing. We have worked with them over the last few years, and their communication is outstanding. I would definitely recommend them.
Thank you so much for this review! We are delighted that your experience with us has been (and continues to be!) as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.
5/5
GoogleWorking with Tim Peak and all the team at Pattinson Auction has been a delight! Working with Pattinson's has genuinely been the best we’ve ever used. Having dealt with several auction companies over the years, the difference in service, …
Thank you so much for this review! We are delighted that your experience with us has been as positive as we aim to give all of our clients! We also appreciate that you have taken time out of your day to write this. Sincere thanks, from the whole team here at Pattinson Auction.
5/5
GoogleI can not rate this company more highly. The lettings team especially have been by far the best I have worked alongside in many years in property. Professional, transparent and always eager to help.
Thank you so much for the glowing review! We are incredibly proud of our Lettings Team, and hearing that they are the best you’ve worked with in your many years in property is a huge compliment. Transparency and professionalism are at the core of what we do, and we’re so glad it’s made a difference in your experience. We look forward to continuing our work together!
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