Trusted Agent profile · London

OpenRent London reviews

4.0

★★★★★ Great

1,526 reviews across 1 platform

39 Great Windmill Street, London, W1D 7LX

OpenRent's office in London, at 39 Great Windmill Street, is rated 4.0 out of 5 across 1,526 reviews on 1 platform.

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1,526

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This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

Good idea poorly executed

It's a good idea, there are still a few glitches being worked through.

Alex · 18 May 2022

Agent replied · 15 June 2024

Hi Alex,Thank you for your feedback.It looks as though you listed your property with us back at the beginning of May and since received over 40 tenant enquiries.I can see that your property was, at one point, delisted as you didn't respond to our emails and SMSs which asked if your property was still available.I do apologise if your advertising was disrupted by this, however, we do occasionally have to check in on listings to ensure properties being advertised are still available and that you are responding to tenants.OpenRent is designed for both landlords and tenants and so we hope you understand that we have these processes in place to ensure that everyone has a good experience of the platform.I'm pleased to see that you were later able to re-publish this listing for free.I can also see that you have now paused the listing. We do recommend that if you're receiving too many enquiries, or don't need your property to be advertised temporarily, that you use the 'Pause/Stop Advert' options on your listing.Once again thank you for taking the time to leave a review. If you have any further questions please don’t hesitate to contact us on info@openrent.co.uk.Best wishes,India and the OpenRent team

5/5

Trustpilot

Open rent is 100% Trustworthy

Open rent is trustworthy. It’s affordable no hidden fees with good explanations and instructions. Great experience and amazing service. Will not use estate agent again

Consumer · 28 January 2024

5/5

Trustpilot

Very impressive response and very user…

Very impressive response and very user friendly “Ap” and process for advertising to a large pool of potential tenants. Will use this site and do it again through this method of letting.

Janet · 12 August 2023

5/5

Trustpilot

i have used openrent for a few years…

i have used openrent for a few years now and i have found them to be very innovative and immensely easy to use

Lookman · 10 March 2024

5/5

Trustpilot

OpenRent provide an excellent service…

OpenRent provide an excellent service and it's much easier and cheaper than going via an agent.I have found a lovely tenant and am very happy with the outcome.

S · 18 November 2023

5/5

Trustpilot

Excellent service

Excellent service allowing private landlords to make use of Rightmove advertising and all the software available to agents. It can advertise, reference and provide the contract as well as collecting rent.

Suse · 1 September 2023

5/5

Trustpilot

Very good interface, easy to use

Very good interface, easy to use, can pause the advert when too many applicants

Garyc · 18 August 2024

4/5

Trustpilot

Nice website for room rental

Nice website, a bit more user-friendly than its competition website, less variety but still easy to communicate though it seems that no one is responding due to market demand possibly?

Panos · 21 September 2023

5/5

Trustpilot

A fantastic online platform for landlords and tenants

I can highly recommend this company. The platform is intuitive and easy to use. The fee is extraordinarily good value. Open rent sorts advertising, bookings, references, tenancy agreement and deposit collection. I have used Openrent for years and never been disappointed.

Gerard · 5 October 2022

5/5

Trustpilot

Very cost effective

Very cost effective, easy to use platform to find suitable tenants.

Darren · 2 October 2024

5/5

Trustpilot

My second house top

My second house top. Best thing happened to us landlords. Shame on estate agents who are over charging services which don't need much. Plus we ss landlords in full control of the situation from the get go.

Sarfaraz · 23 February 2023

5/5

Trustpilot

Wondeful Automation

I have used Openrent many times. It's a fantastic system that automates all the processes making life easy for both landlord and tenant.

Stephen · 23 February 2024

5/5

Trustpilot

OpenRent - real deal

Simple, efficient online portal for managing rental properties, I wont be returning to high street estate agents anytime soon !

Parminder · 22 April 2024

5/5

Trustpilot

Managed to find a tenant who stayed for…

Managed to find a tenant who stayed for 2.5 years, saving significantly on agent fees. The platform is incredibly easy to use, highly recommended.

R · 21 February 2024

5/5

Trustpilot

excellent no frill service and easy to…

excellent no frill service and easy to navigate

Madhavan · 11 November 2024

5/5

Trustpilot

Used OpenRent twice now, will use again, excellent

I have used OpenRent before and used them again now. For £29 I have 7 viewings in 24hours!! The advert was published very quickly, interested parties introduced. What a bargain! thank you OpenRent

Iwona · 15 June 2023

5/5

Trustpilot

Very impressed with OpenRent

I was very impressed with OpenRent. They made it extremely easy to provide all the information and sign the documents. All parties to the agreement were kept well-informed of progress and it was a hassle-free experience from start to finish.

Margaret · 24 October 2022

5/5

Trustpilot

Such a great way to secure tenants!

Such a great way to secure tenants. I've used it multiple times (plus agencies too) but OpenRent has been the best source of suitable tenants on every occasion.Very user friendly and highly recommended.

K · 15 June 2023

5/5

Trustpilot

Excellent and very professional

Excellent and very professional. Great communication. Couldn't recommend more.

Tom · 25 October 2024

5/5

Trustpilot

The best online tenant finding service.

The best online tenant finding service.Dont go anywhere else, one stop shop for all tenant find, AST setup, deposit transfer, management, services and more. All under one roof. For £100 max setup costs for each tenancy, cant ask for more.

Bhanu · 21 October 2022

5/5

Trustpilot

Excellent website

Excellent website, I’ve always rented my property through them, absolutely hassle free.

GG · 7 September 2024

5/5

Trustpilot

Simple process to list a flat

Simple process to list a flat, easy to do everything step by step and it's explained clearly. Second time we've used OpenRent and we will do so in future if needed.

Lou · 4 August 2023

5/5

Trustpilot

Brilliant end-to-end letting solution

Brilliant end-to-end letting solutionMakes the process of getting your property listed and let really easy, at a great price. Will definitely re-use.

Imran · 2 March 2024

5/5

Trustpilot

Happy landlord

Using OpenRent has been a very good experience. It was much less expensive than more conventional letting agents and provided me with quick responses from prospective tenants. Having a forum to communicate with interested parties before viewings was useful. The website also provides a wealth of information very useful to both landlords and tenants.

Margaret · 17 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Awards

Industry awards

OpenRent London is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

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Questions about OpenRent London

Has OpenRent won any awards?

Yes. OpenRent won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.

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