Oliver Jaques reviews

★★★★★ 5/5

Google

Owen was so wonderful & helpful!

Alicia · 19 August 2025

★★★★★ 5/5

Google

James was an absolutely wonderful agent. He really listened to my needs and went over and above and arranged extra viewings based on requirements. He is very knowledgeable and came very prepared, knowing the smallest details about a property and if he doesn't know something he is sure to find out and follow up. Very professional, I couldn't recommend him highly enough.

Shalini · 16 October 2024

★★★★★ 5/5

Google

I'm in the process of getting an apartment and I got to know Josh Heard through the Oliver Jaques agency. The real estate market in London is crazy and finding the right apartment that matches your needs can be really difficult. In this sense Josh was absolutely fantastic, despite his numerous clients, he remembered me and my preferences regarding the type of apartment I was looking for (since I had already done a viewing with him). A few days ago he contacted me to tell me that a new identical apartment was available in the same building I was previously looking for. In a very short time he organised a viewing and as usual he was very honest and professional, always attentive to the client's needs. An absolute 5/5!

Isotta · 16 August 2023

★★★★★ 5/5

Google

My husband, dog and I just sold our first home with the support of Oliver Jaques. A huge thank you to Serkan and Rosalie for all of their help! All the way through, from valuing to listing and through the managing of viewings to offer, Serkan was hugely helpful and kept us informed of all developments. His knowledge of the listed building and the ongoing major works was also hugely helpful in getting our sale across the line as he supported us and our buyer. When it got closer to the sale, Rosalie took a lead in helping us navigate the final queries and supported us and the buyer in managing our respective solicitors and getting the sale through to exchange and a successful completion! I cannot stress how helpful this was, not only for helping the sale succeed, but also in helping both my husband and I to manage our stress! House moving is not an easy process and Rosalie also helped us keep our seller’s estate agent and solicitor in the loop so that all 3 parties were aware of challenges as timelines slipped all the way through to completion! A huge thank you to you both for making the experience easier for us to manage alongside full time work!

Daniel · 12 June 2023

★★★★★ 5/5

Google

Oliver Jacques support our primary school and are a great bunch. We very much appreciate the support they give and many members of the school community trust them with their property transactions as a result.

T · 17 December 2025

★★★★★ 5/5

Google

Nice, friendly estate agents. The whole team have been very helpful throughout the process, with great connections to local tradespeople.

Laura · 17 February 2026

★★★★★ 5/5

Google

James was extremely friendly and provided some great advice when I was seeking a property to buy, he recommended a fantastic mortgage advisor and gave us all the facts so we felt confident in the property we purchased, I would highly recommend James and Oliver Jaques.

Kimberley · 17 October 2024

★★★★★ 5/5

Google

They were professional, well-organised, and by far the best estate agents I’ve worked with. James, in particular, went out of his way to help me when a few issues came up, and I’m genuinely grateful for his support throughout the process. Thanks to the whole team for helping make my house purchase happen smoothly. If I ever decide to sell or need one of my properties managed, I wouldn’t hesitate to go with them again. Thanks again for helping me purchase the most perfect home.

Emily · 31 March 2025

★★★★★ 5/5

Google

I highly recommend Oliver Jaques. Owen & James in the Bow office have been fantastic, supporting me firstly as a tenant, and then in helping me find and buy my ideal flat.

Andrew · 8 August 2025

★★★★★ 5/5

Google

Owen has helped me out from start to finish from enquiries about rental accommodation in Bow Quarter, to contacting me a few months later when the ideal property became available. …

Robin · 17 August 2025

★★★★★ 5/5

Google

I absolutely need to give a huge round of applause to this agent! They completed the sale in just 25 days with their recommended solicitor, and the entire process was incredibly smooth and efficient. The communication was top-notch, I received consistent updates from every department involved. The law firm and the sales agent worked hand in hand, making everything seamless. I couldn’t be happier with how it all turned out, truly outstanding service!

LuLu · 25 April 2025

★★★★★ 5/5

Google

Harry was super helpful and efficient in communication, it was great to get a tour of the property and the facilities. We really appreciate the opportunity to view the property after work hours, thanks Harry!

Karon · 3 November 2024

★★★★★ 5/5

Google

My partner and I purchased a our first home through OJ. Our main contact was Michael Petherbridge, who was incredibly helpful throughout the process and instrumental in chasing outstanding queries. If it had not been for him, we do not think we would have been able to complete when we did. We cannot recommend Michael and the service he provided highly enough. Tanem has also been very helpful and kind.

Josephine · 12 June 2022

★★★★★ 5/5

Google

James was an absolute superstar making our experience a dream and the advice was so helpful with being a first time buyer really helped I wouldn’t recommend anyone else

Chloe · 3 November 2024

★★★★★ 5/5

Google

Excellent Service! Josh has been quick to respond and incredibly supportive during our flat search. He went above and beyond to assist us in every possible way. I would definitely recommend Oliver Jaques to anyone searching for a place to rent in London. Thanks!

Ekta · 14 November 2023

★★★★★ 5/5

Google

Omg!!!! James was an absolute star, with all his help, it made our experience such a pleasure. I cannot recommend James and Oliver Jaques enough.

Jenina · 19 October 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic estate agency

Absolutely fantastic estate agency. If you are a landlord and you are looking for professional and very quick and responsive agent, who will take care of your flat and your tenant, do not hesitate to contact them. Strongly recommend. Huge thank you for Erica for taking care of tenants and flats.

Monika · 23 April 2025

★★★★★ 5/5

Google

Josh was very knowledgeable about the property and answered the questions we had.

Itsonly · 23 September 2024

★★★★★ 5/5

Google

Oliver jaques staff are very friendly. Serkan has been extremely helpful, approachable and responsive. He supported us to settle in well and always follows up promptly when we have questions or need support!

Daniela · 12 June 2023

★★★★★ 5/5

Google

Since I began using O-J several years ago, I have been very happy with the service provided. They have always kept me informed of any issues and taken care of them quickly. As tenants come and go, they are always quick to get the property back on the market and typically have new tenants contracted before the old tenants have moved out.

Ken · 7 June 2024

★★★★★ 5/5

Google

I had a great experience buying a flat throught Oliver Jacques. They were informative, responsive, patient and more. Shoutout in particular to Rosalie and Owen who entertained all my questions, and for being very sound folk.

Alex · 11 June 2025

★★★★★ 5/5

Google

Oliver Jacques have handled our sale very smoothly. Ben and Josh at the viewing and offer stage, and Rosalie dealing with all the stages of the sale process, have all been extremely helpful and communicative. Rosalie, in particular, did brilliant work on, and kept us informed throughout,a few twists and turns before the sale was concluded.

Iseult · 26 May 2024

★★★★★ 5/5

Google

The team at Oliver Jaques were fantastic from start to finish. Our property sale and onward purchase became quite complicated for various reasons out of our control and Tanem, Michael and Serkan worked exceptionally hard to keep the process moving along and to ensure we knew exactly what was going on every step of the way. They were excellent at helping to keep us calm in the particularly stressful moments, when we thought everything might fall apart and I genuinely think we would have given up had they not been so professional, understanding, informative and proactive in chasing all parties involved. I'm exceptionally pleased that we chose to use Oliver Jaques for our sale, their valuation was spot on, they introduced a high number of qualified viewings and achieved an offer very close to the asking price. I would recommend them 100%

Cassie · 12 June 2022

★★★★★ 5/5

Google

Oliver Jaques in Bow Quarter have been really great to work with throughout the whole letting process. Josh especially, has been extremely professional, friendly and responsive from the first viewing onwards, it has been seamless. Great experience, thank you guys.

Barry-John · 23 September 2024