Oliver Jaques reviews

★★★★★ 5/5

Google

Oliver Jacques did a fantastic service selling my flat in Bow Quarter. For work I was based far from London and they went above and beyond to enable me to sell the flat - sorting out various issues that came up without me having to travel back. I started with another agent who was not able to get nearly as many viewings, so I switched to Oliver Jacques. They were on the ball and James was arranging viewings and always willing to help. When there was a delay related to the Lease, Rosalie problem solved and pushed things forward, finding solutions and working with us to get the sale over the line. Thanks to all at OJ.

Joanna · 17 March 2026

★★★★★ 5/5

Google

I don’t usually write reviews, and it takes a lot to impress me, especially as an estate agent myself, but Oliver Jacques absolutely deserves five stars. I chose them to sell my parents’ home because they’re a local, independent agency that really knows the area and what makes it special. From start to finish, they went above and beyond. Communication was fantastic, Michael, the Sales Manager, even called from his mobile in the evenings and over the weekend, which you just don’t get very often. This sale wasn’t an easy one for me personally, but the whole team showed so much empathy and support throughout. Rosalie, the Sales Progressor, was great, super on the ball, always following up with solicitors and buyers to keep things moving. And a big thank you to Harry and Jack, the negotiators, who worked tirelessly to find the right buyer. Honestly, well done team, you made a stressful situation as smooth and straightforward as it could possibly be.

Karen · 15 November 2025

★★★★★ 5/5

Google

We went to look at an apartment to potentially rent yesterday, met Simon who showed us round, we thought we were going to see one in particular but we got a full tour of the quarter and actually settled on something we weren't expecting. Thanks to Simon for giving us the extra time, so many agents seem to be in a rush these days.

Trevor · 20 March 2026

★★★★★ 5/5

Google

Rosalie was fantastic throughout the process of buying our first flat, she explained everything in depth when we wasn't sure what things meant and kept us closely updated with the progress and made sure we understood everything and chased when needed on our behalf. I couldn't fault a thing - she really made our first experience as smooth as possible! Highly recommend!

Jade · 17 February 2026

★★★★★ 5/5

Google

Oliver Jacques were incredibly helpful for us finding a flat in Bow, and took care to ensure the place we did find was a great fit for us, within our budget and close to all the services we needed. Highly recommend, thanks to Owen and Michael for finding us our new home!

Bethany · 17 March 2026

★★★★★ 5/5

Google

Josh Heard was a really helpful and informative property agent. We viewed the Bow Quarter with him and he was kind to give us all the information and answer our 100s of questions. He took the time and efforts to ensure we could make an informed decision.

Riya · 17 December 2025

★★★★★ 5/5

Google

Oliver Jacques worked with us through a rather tricky sale process. They were friendly, supportive and knowledgeable throughout. Big thanks to James, Owen and Josh for getting our property sold and to Rosalie for getting us to the finish line!

Chloe · 24 December 2025

★★★★★ 5/5

Google

Really nice estate agents. Everyone helped out throughout our sale and Rosalie was superb. Full marks to everyone at Oliver Jacques for helping us with our sale and for their recommendations.

Jonathan · 17 February 2026

★★★★★ 5/5

Google

Michael and Rosalie were great throughout the process of the sale of our property, keeping us fully informed at all times. They were very dedicated and chased up matters when necessary. I would highly recommend Oliver Jaques.

Carol · 15 December 2025

★★★★★ 5/5

Google

It was a pleasure to work with the team at Oliver Jacques, especially Owen and Rosalie, they went above and beyond to make our experience as smooth and efficient as possible. The deal completed with remarkably little stress. We are very happy to be in our new home. Thanks Owen and colleagues!

Eve · 25 July 2025

★★★★★ 5/5

Google

Rosalie, Owen and Mike were super helpful with the whole process from booking viewings to sale completion. The team has been friendly and reassuring every step of the way + have been very accommodating with all my last min requests!! 🤩🥳🥰 …

Aparna · 17 October 2025

★★★★★ 5/5

Google

I was very satisfied with the service that Oliver Jaques provided in selling my flat. Rosalie in particular was very efficient, quick to respond, highly experienced, prepared to chase for information, and overall a very good communicator - everything that a good sales progressor should be, and more! The team were very good, and I commend the way that they worked so well together, supporting the effort as a joint project (unlike some of the large estate agents chains). Thank you

MPW · 24 December 2025

★★★★★ 5/5

Google

Wanted to leave a review for Owen and Michael who have been incredibly helpful in our flat search, from the communication at the start, to the hiring, and support and help since moving in. Can’t fault their can do attitude and willingness to assist with any query! Would definitely rent with them again :)

S · 27 March 2026

★★★★★ 5/5

Google

Owen has been absolutely fantastic. He is incredibly helpful, kind, and genuinely friendly. His communication is always clear and prompt, and he takes the time to explain everything thoroughly.

Aleja · 24 August 2025

★★★★★ 5/5

Google

Josh was super super helpful today! Made my day and maybe even my Christmas!

Loz · 24 December 2025

★★★★★ 5/5

Google

Oliver Jacques are such a wonderful addition to the community. They are very generous with their time and donations. All the staff always have a smile on their face and are really helpful.They have helped arrange games and supported our local primary school and host regular resident event events at the Bow Quarter. I’m really grateful for everything these guys do. Chloe.

Chloe · 24 December 2025

★★★★★ 5/5

Google

Owen went above and beyond to find the right buyer for my flat - I can’t recommend him and OJ’s highly enough 👍🏻 …

Neil · 24 August 2025

★★★★★ 5/5

Google

I'm sure anyone who has rented in London has some stories about letting agencies... But I can confidently say that OJs has been a dream to deal with. Smooth tenancy process, helpful staff, and during the tenancy if I ever had any issues they were always resolved quickly. Even issues that I would call "cosmetic" like paint repairs from water damage etc were always remedied. I have dealt with Erika and Gina throughout my tenancy and they've been great, a real asset to the company!

Georgia · 23 September 2024

★★★★★ 5/5

Google

Owen was very knowledgeable and helpful!

Zinab · 11 January 2026

★★★★★ 5/5

Google

James is a pleasure to speak to and will always make an effort to find a solution to any issues/queries.

Preetha · 24 August 2025

★★★★★ 5/5

Google

Owen was a huge help in showing me around several properties and extremely helpful when it came to putting in an offer. Overall would definitely recommend

Frances · 3 April 2026

★★★★★ 5/5

Google

Thanks to the team at Oliver Jaques I was able to buy my dream property. They kept me in the loop every step of the way and were very professional throughout the viewing and offer process, working quickly to process each step. When things were getting a bit prickly, Roaslie made sure I could stay on top of things and laid out information to me in a clear, understandable way. They were a dream to work with as a first-time buyer and very knowledgeable about the properties they were selling.

Zahra · 11 June 2024

★★★★★ 5/5

Google

Great service. Proactive, communicative and supportive. Big thanks to Rosalie their Sales Progressor.

Chris · 24 August 2025

★★★★★ 5/5

Google

Very professional company, I looked at a few apartments in Bow with Simon who also gave me a full history lesson about the area, they seem knowledgable and nice people

Jacqueline · 3 April 2026