Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma Godby of Nicolas Van Patrick has assisted us in the rental of a flat in Chelsea for a number of years and we have always found her to be friendly, professional and extremely efficient.
Catherine · 16 March 2026
Agent replied · 16 April 2026
Catharine- thank you for your 5 star review about our dealings with NVP and Emma Godby in our property management team.
★★★★★ 5/5
GoogleI've had a difficult time finding a flat, but the team at Nicolas Van Patrick was able to fix that so quickly and efficiently. Alice was an amazing support and very responsive. She was able to easily help me secure my flat. All Team members are very warm and welcoming. Definitely recommend for your next home!!
Khansaa · 15 June 2023
Agent replied · 14 June 2024
Our pleasure and thank you for your kind words.
★★★★★ 5/5
GoogleSiân in the office is soo efficient and really up to date on new tax policies. She always make sure I get my rent on time and as a Landlord gives me great peace of mind knowing my properties are in such amazing competent hands.
Jonathan · 25 November 2025
Agent replied · 25 December 2025
Jonathan - thank you for your 5 ⭐ review about Sian. She is an invaluable member of the NVP team with the responsibility of doing all the bookkeeping. Great to hear she’s doing such a great job for you on your properties.
★★★★★ 5/5
GoogleI have had many years of superb experience dealing with NvP and can not find fault with anything that they have brilliantly done
Annie · 16 March 2026
Agent replied · 16 April 2026
Annie - thank you for supporting NVP throughout all these years. I hope you’re all keeping well and look forward to seeing you soon.
★★★★★ 5/5
GoogleNicolas Van Patrick have been managing our properties for several years and do an outstanding job. I would highly recommend them.
Justin · 16 March 2026
Agent replied · 16 April 2026
Justin - thank you for your 5 star review and recommendation about our block management team. We look forward to continuing our working relationship for many years to come.
★★★★★ 5/5
GoogleWalked through the doors for the first time today to make a letting enquiry and received exceptional customer service.
J · 16 March 2026
Agent replied · 16 April 2026
Great to hear this. First impressions mean everything so glad to see we made the right impression.
★★★★★ 5/5
GoogleWendy , from Nicolas Van Patrick, the managing agents who are taking care of our building in Cornwall Gardens , Kensington, has been untiringly helpful and proactive from the start.She has helped alert us to problems of leakage, supervised the remedial work, insurance etc very competently. Always ready to spring into action to help, l cannot recommend her highly enough.
Lorna · 12 January 2025
Agent replied · 27 December 2024
Lorna- thank you for your kind words about Wendy in our Block Management Department. She is a great asset to us and it’s always good to hear it from our clients.
★★★★★ 5/5
GoogleI have had the best experience with NVP over the 4 years I lived in one of their managed properties. No matter who from the team you speak to, you will be in great hands. Kerry & Jenny have always made sure I felt comfortable and were extremely responsive and helpful. If I ever move back to London, there is only one agency I would go back to. I cannot recommend them enough!
Isabel · 15 May 2024
Agent replied · 14 June 2024
Isabel - thank you for your 5 star review. We’re very proud of our property management team who work behind the scenes and are integral part for tenants renting our properties. We look forward to helping you again I the future should you come back to London.
★★★★★ 1/5
GoogleDo not use property management service. Hannah Roberts from the company instructs various builders, cleaners to consistently trespass onto neighbouring properties, including ours, to clean and repair the building Nicolas Van Patrick is "managing." They have damaged our property and illegally trespassed on numerous occasions. They lack the common sense of even providing water to a cleaner, who then has to trespass onto other properties to find a water tap that actually works. Nicolas Van Patrick is completely unprofessional.
Bette · 18 October 2023
Agent replied · 14 June 2024
Dear Ms Lei- I’m sorry to hear you’ve had a bad experience with the contractors used by NVP. I believe that Hannah Robert’s has called you
directly to address this matter and I will ring you this morning to discuss
any grievances you may have. We take a lot of pride the service we provide and will be speaking to the contractors in person.
★★★★★ 4/5
GoogleThe service was excellent. Responded immediately to any questions or queries.
Tattyemac · 16 March 2026
Agent replied · 16 April 2026
Thank you for your positive review. Glad to hear that all your queries were dealt with promptly by the NVP team.
★★★★★ 5/5
GoogleVery good service!! Specially Emma Godby always helps us a lot.
Nini · 16 March 2026
Agent replied · 16 April 2026
Nini - thank you for giving our NVP property management a 5 star review in relation to the level of service provided with a special mention to Emma Goodby.
★★★★★ 5/5
GoogleIf you're looking for a flat in Knightsbridge I'd highly recommend Nicolas Van Patrick. Matthew Perdoe thank you for getting everything sorted in record time especially since it was all so close to Xmas and Kerry Kelly you've been nothing short of amazing as the building manager.
Ramneek · 25 January 2025
Agent replied · 25 December 2025
Dear Ramneek- delighted to hear such positive feedback from you on both Matthew and Kerry in our lettings and management team. I hope you are enjoying the property.
★★★★★ 5/5
GoogleWe worked remotely from Canada with Nic and Patrick, Gemma, Alice, and Louisa to sell our Knightsbridge based property and we would certainly recommend NVP for their excellent market knowledge and service. All of them were very helpful, responsive, and great at communicating, despite our difference in time zones. Their international connections are a plus, they are client-focussed, and always determined to move the deal forward.
Everyone on the team was an absolute pleasure to deal with!
Sarah · 15 June 2023
Agent replied · 14 June 2024
Sarah- thank you for your kind words. We are all delighted we got there in the end and thank you for your constant support. All the best from the NVP team!
★★★★★ 5/5
GooglePatrick, Nick and Gemma are a great team and worked seamlessly in both presenting the property and keeping me informed. They are very ably supported by Louisa. They are very knowledgeable of their patch and seem to have a good feel for the market dynamics. I would also note their foreign language skills and they appeared to be able to chat professionally with potential buyers from anywhere in the world. I’ve no hesitation in recommending NvP
Mark · 15 June 2023
Agent replied · 14 June 2024
Mark- thank you kind word and continued support. We wish your family all the best.
★★★★★ 5/5
GoogleRecently sold my house with NVP, and my agent was very professional, caring, and knowledgeable. Highly recommend
J · 4 December 2025
Agent replied · 25 December 2025
Thank you for your 5 star review based on the service NVP provided while selling your house. We are here to assist should you need anything else in the future!
★★★★★ 5/5
GoogleIt is the best property agent I have encountered so far in London. It is very efficient and all document was prepared swiftly. The property was property cleaned and everything was fixed quickly.
Denise · 11 February 2025
Agent replied · 24 August 2025
Denise - thank you for your 5 star review. As a boutique agency we try to set ourselves apart by providing excellent customer service so is lovely to hear that
In your review.
★★★★★ 5/5
GoogleI had a wonderful experience purchasing a home with Gemma at Nicolas Van Patrick, she went over and above to keep the sale moving when we faced various challenges and was always delightful to speak with, I could not recommend highly enough!
Henry · 10 June 2024
Agent replied · 14 June 2024
Henry- thank you for your kind words about your experience with NVP and in particular Gemma in the sales team. We’re excited to see the flat once you’ve finished it.
★★★★★ 5/5
GoogleAfter being a customer for a month now, I can say I'm really happy about the service and the support I've got from Nicola Van Patrick. There was few things that needed to be fixed after moving in to the new flat and everything was solved quickly with the help of the Property Manager, Kerry, who by the way has been amazing since the begin.
Mimosa · 16 June 2019
★★★★★ 5/5
GoogleSuper professional team, many thanks to Alice and Matt for making my overseas-move an easy and no-stressful experience. Can highly recommend!PositiveResponsiveness, Quality, Professionalism
Ebba · 15 June 2021
Agent replied · 14 June 2024
Thank you so much Ebba. We're thrilled we were able to find your new home and we hope you enjoy living there.
★★★★★ 5/5
GoogleI want to express my gratitude to the NVP company for their professionalism and goodwill towards customers. I would especially like to note Matthew, Alice and Kerry for the presice organization of the process, communication skills and responsiveness. We enjoy the choice the company has helped us make.
Olena · 20 July 2023
Agent replied · 14 June 2024
Dear Olena- Thank you for your kind words about our Lettings and management team. As a boutique agent we pride ourselves in customer service so your feedback is most welcome.
★★★★★ 1/5
GoogleEmbarrassing behavior from this agency. The agent had assured us that he would deliver all offers for an apartment to the landlord by a date; instead the agency accepted the first offer they received and canceled the visits with a few hours notice. Completely unprofessional, would not recommend.
James · 15 June 2023
Agent replied · 14 June 2024
Dear Mr Bond - as one of the owners of the business i take every review very seriously. Unfortunately, in this particular instance the offer which is already above the asking price came from someone in the building without them even needing to see the flat. By law we are obliged to put all offers up to our clients and in this instance the landlord accepted the offer rather than being greedy and trying to get more money. As soon as the offer was accepted the negotiator in our office notified all interested parties who like you were also hoping to view it today. If we can help secure you another property we’d be delighted to help. Also if you’d like to speak to me directly re your grievance feel free to call me in 020 75818277. Once again i apologise for any disappointment this may have caused you. Patrick Alvarado
★★★★★ 5/5
GoogleStraight forward and helpful team . Especially Alice is top class 👏PositiveResponsiveness, Quality, Professionalism, Value
Looking · 15 June 2021
Agent replied · 14 June 2024
That is very kind, thank you Serkan.
★★★★★ 5/5
GoogleThe best estate agent I had since moving to London over 5 years ago!
Alaia · 11 February 2025
Agent replied · 9 September 2025
Alaia- thank you for your kind words which are greatly appreciated.
★★★★★ 5/5
GoogleThey are great and helped me a lot with my search for a flat and have also been great mediators with the landlords and other agents. Especially, Matthew helped me a lot and found me the perfect place.
Andree · 18 October 2023
Agent replied · 14 June 2024
Andree- thank you for your review of NVP and Matthew in our Lettings department. Enjoy your new flat and we look forward to helping you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.