6 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsSuper Krupa
I've had a lot of experience with letting agents in London over the last few months so when you come across a really first class service, it shines even more than it should.
All pictures and prices presented online were accurate, contact was always prompt and polite. Krupa was the agent who showed me around and helped me from viewing to moving in and she made things as easy and painless as possible. Despite a few obstacles, she managed to resolve everything quickly and with great ease. A huge asset to the company and just great overall.
Everything so far has been great, no nasty surprises after i've moved in and the landlord seems keen on doing all he can for his tenants. Overall a 5 star experience
Alex · 2 April 2017
★★★★★ 5/5
View AgentsGreat Experience - Great Flat - Big thank you!
Our experience with Mile Estates is based on our interested in a one bed flat to rent in the Queens Park area as a couple. From the first viewing, Krupa never rushed us and accommodated our schedule with last minute weekend and evening viewings. We viewed several flats with Krupa, and never felt pressured to make a decision.
After deciding on a flat, Krupa also negotiated the best deal for us with the landlord regarding rent, repainting, repairs and installations, going above and beyond to surprise us with a brand new custom built boiler cupboard after my partner had just mentioned it in passing at a viewing. The referencing, contractual element and payment were all processed promptly and accurately, making the whole experience an easy one.
Additionally, Krupa has even been in touch after our move in to make sure we have transitioned smoothly.
In sum, our experience with Mile Estates and Krupa in particular has been excellent. The fees might be higher than elsewhere, but I would highly recommend Mile Estates and Krupa in particular as this estate agent actually seems to care about their customers, even after payment. Thank you Mile Estates!
Marie · 1 July 2016
★★★★★ 5/5
View AgentsFriendly and very professional service
Mile Estate Agent is by far the best Estate agents we have ever dealt with, especially Krupa who has helped us get a beautiful 2 bedroom flat in our range of budget. She has always been available throughout the process and very friendly and helpful. The manager has also been very nice to us and made sure we met with the landlord before the move to introduce ourselves to them.
It's ben the first stress-free move we did, thanks to Mile!
Kheira · 14 June 2016
★★★★★ 5/5
View Agentsalls good in all souls avenue
Fantastic service! First time renter in London, not only had the best place we had looked at but knew the house inside and out and made us feel very happy with the booking. Krupa was amazing and has been a constant help.
Jacob · 27 April 2016
★★★★★ 5/5
View AgentsGreat Team
Moving into a new home can be one of the most stressful activities. Luckily, we had Mile Estates in Kensal Rise who made it the most enjoyable experience. They responded quickly to our many requests and we feel genuinely welcomed and accommodated whenever we visit them. To us, it’s just visiting our friends.
What makes Mile unique is that they’re a team of diverse personalities, working cohesively to deliver an amazing service. On top of that, they have a great sense of humour. They’ve been our favourite neighbours and we would recommend them anyone.
Julie · 11 May 2016
★★★★★ 5/5
View AgentsHelpful, Friendly and Great Service
Krupa helped me find a lovely new flat. She and her colleagues are very helpful, friendly and knowledgable. Highly recommended.
David · 1 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
