Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRyan has been absolutely amazing helping myself and some friends finding a new home! Super responsive and has gone above and beyond to ensure the process was as smooth as possible. I cant stress enough how lovely it has been to deal with …
Will · 14 December 2025
Agent replied · 28 November 2025
Thank you for your kind words about Ryan and the team.
★★★★★ 5/5
GoogleA big thank you to Martin & Co and especially Ryan Anthony, Property Consultant, for guiding us through my daughter’s first apartment rental in the UK. The whole process was smooth, and Ryan was on top of everything, answering our questions promptly and communicating all the details we needed to move forward with confidence.
We’re now waiting to pick up the keys on Monday and look forward to working with Ryan as our first point of contact for this property. If you’re looking for a rental agent, I would highly recommend his services. Martin & Co is very fortunate to have him, he’s detail-oriented, easy to work with, and made this experience a positive one for us.
Thank you again, Ryan, for the wonderful support. Enjoy your weekend!
Rachel Tan
Rachel · 14 October 2025
★★★★★ 5/5
GoogleI strongly recommend Lester Smith for their professionality and quality of their work. That was my third experience with a letting agency in my 7-ish years in the UK and probably my best one! Amy and Mark helped me throughout, from the viewing, to the renting in London and the relocation when I moved back to Italy.
I have mainly liaised with Mark, who is always very kind, flexible, and quick to help out.
Lester Smith has always been responsive, quick, and helpful when there was something to fix. They even helped me with the post after I left.
Definitely an agency you can trust!PositiveResponsiveness, Quality, Professionalism, Value
Patrice · 2 June 2021
Agent replied · 1 June 2024
Hi Patrice - thank you very much for taking the time to provide this review. Best wishes from the team @ Lester Smith
★★★★★ 5/5
GoogleI cannot recommend this agency highly enough, in many years of renting property in London they stand head and shoulders above the rest for their professionalism, responsiveness, consideration and warmth. Both Mark and Amy were a pleasure to deal with and were helpful at every step of the way from before moving in through to moving out. Thank you very much!PositiveResponsiveness, Quality, Professionalism
Gareth · 27 October 2021
Agent replied · 8 January 2024
Hi Gareth many thanks for taking the time to give this review. with best wishes from all at Lester Smith
★★★★★ 5/5
GoogleHighly recommend Lester Smith. Mark was very friendly and extremely helpful and made a massive effort so ensure things were sorted in the flat before we moved in. Definitely the best lettings agent I have dealt with.
John · 7 March 2024
Agent replied · 8 January 2024
John thank you for taking the time to provide this review with best wishes from the the team at Lester Smith
★★★★★ 5/5
GoogleThese were my estate agent/landlords for c. 2 years, and in all that time they were utterly brilliant. Whenever any problems arose with the flat, they were sorted very quickly, which is rare for London! I can't praise them highly enough, they were just exceptional.
Naomi · 14 April 2023
Agent replied · 8 January 2024
Many Thanks for taking the time to provide this review with best wishes from the team @ Lester Smith
★★★★★ 5/5
GoogleI have been very appreciative and impressed with the help from Martin and Co. Of Battersea. Responses to my many queries have been almost immediate.
Many thanks Kit.
Kate · 30 July 2025
★★★★★ 5/5
GoogleA big thank you to Kit & Ryan who have provided an excellent lettings and property management service over the last 15 months. They are both professional and friendly.
For any landlords looking for reliable, knowledgeable and trustworthy I would highly recommend them.
Mark · 22 January 2025
★★★★★ 5/5
GoogleRyan has been amazing, we've had a really smooth moving process and excellent client service. His communication is efficient and he's always proactive. A true credit to Martin & Co!
Caitlin · 21 May 2025
★★★★★ 5/5
GoogleMark was a fantastic property manager. Always super quick to help and provide support where needed.
Natasha · 14 May 2024
Agent replied · 8 January 2024
Thank you for taking the time to provide this review with best wishes from all at Lester Smith
★★★★★ 5/5
GoogleShout out to Ryan A - he is has been fantastic at sorting out any issues we had with our rented property. Always reachable, friendly and as a household, we feel very supported.
Thank you!
Jonathan · 10 December 2024
★★★★★ 5/5
GoogleA big thank you to Kit & Ryan who have provided an excellent lettings and property management service over the last 15 months. They are both professional and friendly. … More
Mark · 29 January 2025
★★★★★ 5/5
GoogleFantastic service. Great communication and very quick at getting everything sorted for a fast turnaround. Thanks very much Ryan!
Daniel · 21 November 2025
Agent replied · 28 November 2025
Thank you and glad it went well.
★★★★★ 5/5
GoogleBy far the best letting agency I have ever rented from after many years of bad experiences in London. They respond to emails, fix things that need fixing, and let us live in our home in peace. They are polite, friendly, decent people. It is bizarre that this is what constitutes a 5-star service but I've genuinely never been so delighted by a company acting with basic decency and within the law. Can't thank them enough.
Claire · 8 March 2020
Agent replied · 8 January 2024
Claire many thanks for your kind words and taking the time to do this review. Kind Regards Mark
★★★★★ 5/5
GoogleA great service. Super responsive and helpful. Ryan Anthony the agent was impeccable. Responded to all my queries in a timely manner and forwarded on all relevant documents as quickly as possible.
Thomas · 3 September 2025
★★★★★ 5/5
GoogleRyan has been a extraordinary help- excellent communication skills, great follow-up, knowledgeable, and very patient! Thoroughly recommended.
Nathalie · 10 June 2024
★★★★★ 5/5
GoogleAmy goes above and beyond for any tenants in her charge and Mark is handy and knowledgeable in almost every situation. Without a doubt the best letting agents I've ever had the pleasure of cooperating with, and a real shame to leave behind when we moved.
Jamie · 8 March 2020
★★★★★ 5/5
GoogleI have been their tenant for nearly 2 years and you really get to know someone not only by how they treat you over time but how they separate ways with you. This agent has proven to be superb - responsive, caring, professional, and RELIABLE. I do recommend you working with them in any capacity.
Maggie · 8 March 2021
Agent replied · 6 February 2024
Hi Magdalena Many thanks for taking the time to provide this review it is very much appreciated. Best wishes The Team at Lester Smith
★★★★★ 5/5
GoogleI have been their tenant for nearly 2 years and you really get to know someone not only by how they treat you over time but how they separate ways with you. This agent has proven to be superb - responsive, caring, professional, and RELIABLE. I do recommend you working with them in any capacity.
Maggie · 8 January 2021
Agent replied · 8 January 2024
Hi Magdalena Many thanks for taking the time to provide this review it is very much appreciated. Best wishes The Team at Lester Smith
★★★★★ 5/5
GoogleAmy and Mark are great. Amy was a huge help during our time we were moving out of the property. Very quick at helping us get things fixed and repaired. Would 100% recommend as a letting agency.
Constance · 8 March 2020
★★★★★ 5/5
GoogleGreat service from Ryan in my purchase. Kept me up to date on progress and always happy to assist when needed. Made what can be a stressful experience very calm! Thanks.
Keith · 11 October 2024
★★★★★ 5/5
GoogleI was a tenant for 2 years through Lester Smith. They are by far the best letting agents I have ever dealt with. Prompt with their responses, kind and fair.
Casserole · 15 May 2022
Agent replied · 8 January 2024
Many thanks for taking the time to provide this review and please do hesitate to contact us if we can of any assistance in the future. Best wishes from all at Lester Smith
★★★★★ 5/5
GoogleExcellent service from Kit and Ryan. They handled all of my rental situations with ease and convenience. A very friendly team. Thank you.
Telitha · 11 October 2024
★★★★★ 5/5
GoogleKit the agent was very helpful and assisted with any difficulties or confusion I had along the process from viewing to signing. The transparency allowed me to get sorted what I needed to get sorted.
Ben · 10 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.