Lurot Brand London reviews

★★★★★ 5/5

Google

Renting through Lurot Brand was an incredibly seamless and comprehensive experience. We had the keys in less than a week. Frankie, our agent, met with us twice in one day at the property. The second meeting was very last minute, but she was still extremely accommodating. From the get-go, she was easy to work with and very helpful. We made an offer on a Friday evening, and Frankie worked between us and the landlords to ensure everything was done, and we had the keys in just 3.5 working days. What I appreciated most was Frankie’s communication. She sent updates even when there wasn’t a definitive answer, which made us feel like she was genuinely tracking the process and moving things along as quickly as possible. Not only was she always available for any and all questions, but she remained calm and professional at every turn. I would 100% recommend Lurot Brand. It truly couldn’t have been a smoother process. Frankie made something that is usually an incredibly stressful ordeal into a simple, quick, and exciting experience. We couldn’t be happier in our new home!

Marina · 25 March 2025

★★★★★ 5/5

Trustpilot

Highly recommend Dawn Sparks at Lurot Brand

Highly recommend Lurot Brand , I cannot speak highly enough of the service I have received . Our property manager Dawn Sparks is a very professional, efficient and indeed a valued member of the Lurot Brand team. Dawn has looked after our properties for several years and we would not use anyone else. If you are looking to rent your property I highly reccomend speaking to Dawn.

Jo · 24 July 2025

★★★★★ 5/5

Google

I recently bought a mews flat in South Kensington through Lurot Brand. From the outset, their approach was comprehensive. In particular, Mike Lurot has the attributes of a terrific agent with his market knowledge, customer service, strong interpersonal and technical skills. The result was a stress free and straightforward purchase. So Mike, thanks for that. Lurot Brand certainly live up to their well earned excellent reputation.

Finlay · 16 November 2025

★★★★★ 5/5

Google

All the agents at Lurot have been wonderful to work with, in particular Tania and Frankie. Would absolutely use them again.

Helen · 25 January 2025

★★★★★ 5/5

Google

Lurot Brand are THE mews specialist. Always up to date on the latest trends, each interaction with Cameron and the wider sales team has been thoughtful and considered. Property management & lettings teams are also very knowledgable and capable. Highly recommend, every interaction with Lurot has been positive for me.

Arthur · 4 May 2025

★★★★★ 5/5

Trustpilot

We have worked with Lurot Brand as our…

We have worked with Lurot Brand as our letting agent in the area, for over a decade, and built up a strong working relationship. Frankie has been our main contact. Always polite, professional and achieves results!. I would highly recommend using Lurot Brand.

Marc · 28 October 2024

★★★★★ 5/5

Google

Mike remained calm, charming, efficient and handled our purchase with ease. We trusted him completely, and cannot recommend him highly enough.

George · 11 May 2025

★★★★★ 5/5

Google

What a first rate team and what a special welcome from Marlon, Tom, Melissa and Laura ! These clearly are the “go to” guys for direction, wisdom and experience on mews properties across London. Our meeting with them could not have been more informative and helpful. Thank you

Mark · 26 April 2023

★★★★★ 5/5

Google

Happy repeat customer. They helped me find my perfect home. The experts in Mews living. Highly recommended.

Etienne · 27 September 2024

★★★★★ 5/5

Trustpilot

Had a wonderful experience from move-in…

Had a wonderful experience from move-in to move-out. Dawn always replied promptly and organised assistance whenever needed. Our place was kept in great condition and was a great place to live!

Mia · 6 January 2025

★★★★★ 5/5

Google

We found it hard to fault the team especially Charles who was extremely helpful and understood our requirements making the process very easy.

Terence · 16 April 2021

★★★★★ 5/5

Trustpilot

Professional and helpful

A family business clearly passionate about mews. I was shown around a property by Mike who was well-informed, professional, and made the experience feel personal.

Amelie · 20 September 2024

★★★★★ 5/5

Google

I organised a valuation for a family friend and spoke to a member of the sales team called Charles he was very polite and a enjoy to talk to. They decided in the end to put the house on the market with Lurot Brand and achieved a fantastic result ! Would recommend using them if you want to break records in your mews.

Charles · 16 April 2021

★★★★★ 5/5

Trustpilot

Professional, honest and accurate

Lurot Brand worked tirelessly and successfully, were as helpful as possible and in a timely manner. Definitely recommend.

RB · 18 November 2024

★★★★★ 1/5

Trustpilot

Some years ago we rented a house of…

Some years ago we rented a house of these people, and when we left, without any justification they refused to repay our large damage deposit. They made up some stupid pretext, and that was that. Horrible.

Mr · 24 June 2022

★★★★★ 5/5

Google

Great company, highly recommend! In particularly with Charles, he was extremely helpful.

Rachel · 16 April 2021

★★★★★ 1/5

Google

Rating only, no written review.

Muhammad · 25 April 2024

★★★★★ 5/5

Google

👍 👍 …

Inga · 26 April 2023

★★★★★ 1/5

Google

Rating only, no written review.

Freddie · 27 April 2019