5/5
A top customer-service agency. The viewing that I had with Jennifer Castro was so great & comprehensive.

Trusted Agent profile · London
★★★★★
651 reviews across 1 platform
Unit 2 Montreal House, Surrey Quays Road, London, SE16 7AQ
Ludlowthompson Canada Water's office in London, at Unit 2 Montreal House, is rated 4.7 out of 5 across 651 reviews on 1 platform, including 651 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Ludlowthompson Canada Water hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
We offer a wide range of property for sale and to rent throughout the capital. For property advice, valuations or to view a property contact your nearest ludlowthompson office.
The Trusted Agent 2026 results for Ludlowthompson Canada Water, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
A top customer-service agency. The viewing that I had with Jennifer Castro was so great & comprehensive.
5/5
Elizabeth was always available and ready to find find the right solution to all our queries. A top notch service which has been much appreciated even. Keep going this way your future is bright.
5/5
Halima was very kind to show us around at a short notice and late in the evening, she answered all the questions we had and got all the answers we needed from the vendor
5/5
Kerle Elie has been a very friendly , approachable and professional in all matters of renting out our flat in Depford bridge. Highly recommended and follow up questions and matters are dealt with enthusiasm too .
5/5
They were able to make the moving home process pleasant and easy, instead of the usual logistics nightmare. Special thanks to Kerl for being always there whenever we had any questions or concerns.
5/5
Although we didn't end up renting with ludlowthompson, Skye was a delight to deal with when we viewed a property. Super friendly and efficient, answering any queries straight away.
5/5
Luke & Eleanor are both very patient and friendly to show me around the flat.
Thank you Siu Ming for your review. Sophie, Foxtons London Bridge Estate Agents Get it done with London’s number 1!
5/5
Had a great experience getting a flat, Jennifer was really helpful getting everything dorted.
5/5
Halima has been extremely helpful in assisting us with our property search. As first time buyers; she’s been very patient and helpful in talking us through the process. Would definitely recommend her.
5/5
As conveyancing solicitors the Partnership team are in contact with a number of estate agents every day. Halima Begum is always friendly, professional and an absolute pleasure to work with. Many Thanks
5/5
Jennifer Castro was so friendly and welcoming at our viewing last week :)
5/5
David Ernoult from the London Bridge office was so helpful and reliable - he'd always respond to any queries we had as quickly as he could. He worked hard to make sure we were always in the loop with what was happening - even when our own solicitors weren't responding or didn't know what was going on! He definitely made the buying process so much smoother and reduced our stress. At the viewing itself he wasn't pushy, answered all our questions honestly and gave us time to consider, which we really appreciated. He also took time out of his own weekend to allow us to have a second viewing with short notice.
5/5
They were able to make the moving home process pleasant and easy, instead of the usual logistics nightmare. Special thanks to Kerl for being always there whenever we had any questions or concerns.
5/5
Liz and Kern were professional and kept closely in touch with us during the process. Will contact them the next time we are looking to rent or buy a property.
5/5
As conveyancing solicitors the Partnership team are in contact with a number of estate agents every day. Halima Begum is always friendly, professional and an absolute pleasure to work with. Many Thanks
1/5
Made my husband wait for an hour just to not show up last minute. When he called THREE times to confirm they cancelled 28 minutes after the viewing was supposed to happen. they’re rude af and aren’t professional at all. I have never seen such unprofessional people before. AVOID AT ALL COSTS.
5/5
Elizabeth has been a great help throughout my flat search and has been incredibly accommodating and understanding in terms of rescheduling and showing us around. She has been fantastic!
5/5
Thank you Eleanor at LT. Really appreciate your genuine care and professionalism
5/5
Thanks to Morgan. Lots of help and good service
5/5
Skye McDermott is both a really lovely person and an excellent agent - she showed us around one apartment and was patient, knew a lot about the property and had checked simple things like council tax, electricity average costs and water on Zoopla - not a difficult thing for her to do but many agents I've dealt with don't bother. Hope we meet again Skye and keep up the great work
5/5
Moving properties is never easy, but Skye from Ludlowthompson has made this a very pleasant experience with her positive attitude and diligence to find the perfect home for me and my wife. We still haven't found our perfect fit yet, but with Skye constantly in touch with new rentals and giving advice on current market trends I have no doubt that we will be matched shortly enough. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Martin Malic brings a dynamic, pro-active professionalism to his role and is a great compliment to the Ludlowthompson team. He connects with potential sellers and listens to their needs and shares his extensive insights on the market. I have dealt with many estate agents over the years and we found we could build a clear communication with Martin about what was happening in the market and he always spent time returning calls and emails. He stayed in touch and always kept us front-of-mind. It's this type of rare but essential attention that helps buyers and vendors connect to insure both parties get the result they want.
5/5
Marta is a very helpful and professional agent! We recommend to reach out to her if you are looking for a place in Canada Water area!
5/5
I met Raghad at a flat in Bermondsey. She made me feel well listened too, understood my needs and concerns. She provided quick and comprehensive answers to my questions as well as being quick to follow up. Definitely the best agent I have worked with. Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ludlowthompson Canada Water, London won Trusted Agent.
Tell us what you need and we'll put you in touch. Ludlowthompson Canada Water hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.