Loney Miller Limited London reviews

★★★★★ 5/5

Google

Amazing work from the lettings team at LM - Tori and Eamonn arranged viewings with the best tenant options and found the most desirable price for the market. They are also all so lovely and made the process so much easier and stress free than I anticipated. Would definitely recommend!

Ellisha · 10 September 2026

★★★★★ 5/5

Google

We have just exchanged on our property with Loney Miller and we cannot praise them enough. From the very beginning of the house sale right through to the end they have always been so responsive and helpful. Lisa has been incredible at …

Charlotte · 16 October 2025

★★★★★ 5/5

Google

Lisa and the Loney Miller Team have been nothing short of outstanding. Their professional and empathetic approach set them apart from the rest of the market. Lisa was particularly helpful, regardless of the challenges we faced, she always went the extra mile to assist. She has a vast professional network of tradespeople, to assist both the seller and buyer. In summary, the Loney Miller Team was simply fantastic. Thank you

Dougie · 26 November 2024

★★★★★ 5/5

Google

Great team, very professional, super helpful, ultra reactive - it's been a real pleasure working with the Loney Miller team over the past few months. I've moved abroad and it's a great feeling to know that your house and tenants are being looked after by the right people.

Ronan · 10 September 2026

★★★★★ 5/5

Google

We have been really impressed with Loney Miller- they have always acted professionally and are great at keeping up updated making the sale process very smooth. In particular, Lisa is amazing and I couldn’t recommend her highly enough as someone to handle the sale of your property- she is fabulous.

Lucy · 11 July 2025

★★★★★ 5/5

Google

I had a great experience with the Loney Miller when recently buying my property, largely thanks to Lisa and Bryony. Both were professional, ensured prompt communication, attentive and had plenty of information as needed. I felt supported …

Eleanor · 16 October 2025

★★★★★ 5/5

Google

The team at Loney Miller were absolutely fantastic when we sold our property on Balvernie Grove - Bryony in particular was brilliant, despite a tricky and unreasonable buyer pulling out she kept us updated and moved quickly to find new buyers! Would definitely recommend

Harry · 10 September 2026

★★★★★ 5/5

Google

We would like to express our sincere gratitude to Loney Miller, and in particular to Lisa, for helping us successfully sell our flat. It was a long and challenging journey, mainly due to the cladding issues and the absence of an EWS1 certificate. Throughout the entire process, they demonstrated exceptional professionalism, dedication, and perseverance, ultimately guiding us to a successful completion. We are truly thankful for all their hard work and highly recommend their services.

Mehran · 16 January 2026

★★★★★ 5/5

Google

We purchased our property through Lone Miler and Lisa Lohrasby has been amazing through the whole process. She kept us updated, followed up through the entire chain during the course of the process and kept everything moving. Her responsiveness and promptness are amazing and reflective of the excellent service.

Chhaya · 19 March 2026

★★★★★ 5/5

Google

I recently bought a house marketed by Loney Miller. The purchase was extremely difficult and I was hit with just about every pit fall you could try and avoid when buying a house. There were multiple times when I though the sale would fall through and empirical evidence shows that in 2023 sales are more likely to fall through in conveyance than not. Despite the market impediments and the barriers we faced there was one common denominator which glued the whole thing together and ultimately made the sale happen, BRYONY MADDERN. Bryony is an exceptional estate agent who didn't just agree a price and disappear like so many others, she was heavily involved throughout. From conveyance to client care, to managing buyer’s expectations Bryony did it all with aplomb. A 5 star review is an understatement.

James · 24 November 2023

★★★★★ 5/5

Google

The whole team at Loney Miller have been absoluty fantastic from start to finish, a completely fresh experience in selling a property. We would like to say in particular a massive thank you to Holly Feely though, who managed our sale from start to finish. Holly's skills in keeping our chain together, in sometimes challenging circumstances far exceeded what we would have ever expected. We had regular updates from her, detailed feedback and problem solving skills on multiple issues raised. Holly was so personable throughout and we couldnt have asked for a better agent. Her sense of humour also definitely helped in the more trying times! We could not recommend Holly or the wider team at Loney Miller enough.

Mai · 25 October 2023

★★★★★ 5/5

Google

Loney Miller were fantastic. Zak initially showed us around the property, and dealt with our offer. Zak was knowledgable, professional and friendly. Following on from this, Lisa worked with us through the negotiations, and everything from that to the completion. Without Lisa's tenacity and professionalism, we would not have been able to complete in the timeframe, especially with the chain of 5! Lisa was brilliant at communicating with us and everyone else in the chain. Lisa was proactive and responsive. Thank you all! I would recommend Loney Miller to anyone.

Tim · 25 October 2023

★★★★★ 5/5

Google

Very different to all the other estate agents I have ever used. If you are in the Southfields/Earlsfield/Wimbledon area, I can't recommend Loney Miller enough. There is a community feel to the company and all the staff are incredibly helpful. The process is incredibly seemless and they are always more than happy to help with any queries. Whilst all the staff have been incredibly kind (Rosie, Zak, apologies I can't name everyone!), Tori has been a huge standout with her energetic and upbeat personality

Nicholas · 11 April 2025

★★★★★ 2/5

Google

We sold our property through Loney Miller estate agents. At first, we were really impressed with the service and quality of marketing we received, as well as the offer process. However, once that was complete and we were in the chain management stage, it quickly went awry. Our agent was generally rude and uncooperative, and did not manage expectations of communications effectively. As a result, when we were expecting a specific update from our buyer on a certain day, when I sent 3x emails to follow up over the course of the week (with no response) I was then met with a rude and extremely patronising phone call from the owner informing me that I was ‘emailing them too much’. Despite us paying them a sizeable amount of money, it felt as if I was getting a telling off from a teacher, and not remotely justified given the circumstances. We then received a fake apology after my husband then called to complain, and they accepted they had been in the wrong, but ultimately no real apology was provided. When the property eventually went through, we had very little communication from the agent, and they couldn’t even be bothered to get the keys from us despite being very close to the property. I was so disappointed in the follow up and after care. I only provide 2 stars on this review due to the initial service provided. But this makes it more irritating, as it felt very much like a charm tactic ahead of getting the contract. We went with this company as we felt the service would be better, and paid a premium as a result, and I would absolutely not recommend them to anyone looking to sell their property in the area. You may as well go for one of the chains!

Eloise179 · 2 September 2025

★★★★★ 5/5

Google

Maddie Miller was outstanding throughout the process of selling our flat and purchasing our new home. Myself and my husband felt that we could completely trust her and her team to deliver the best result for us. It has been a difficult chain, with many setbacks, but Maddie maintained high level of professionalism, commitment and perseverance throughout the process. At no point we felt uninformed or misled in any way. We would recommend Maddie and her team without any reservations.

Aiste · 22 June 2023

★★★★★ 5/5

Google

We had the pleasure of working with Tori from LM for our recent rental, and I can't recommend their services enough! From the first viewing to the final lease signing, LM went above and beyond to make the process smooth and stress-free. If you're looking for a dedicated and professional estate agent who genuinely cares about your rental needs, I highly recommend them. Thank you Tori and LM!

Erdem · 24 November 2023

★★★★★ 5/5

Google

No complaints whatsoever, great estate agents. Very concise and detailed service that I would 100% recommend! Bryony was fantastic and extremely dedicated to ensuring the buying process went through smoothly and quickly. She was very quick to chase up queries, respond to messages and also very patient with anything I wasn’t fully understanding etc. Absolute legend.

Jack · 25 June 2024

★★★★★ 5/5

Google

Highly recommend and definitely worth speaking to. I found their properties listed very high quality. I had great experience with both the sale and letting teams. Special thanks to Bryony for her perseverance in getting a complicated transaction across the line and able to help me structure a solution given my constrains.

David · 17 August 2024

★★★★★ 5/5

Google

Process or selling or buying a house in London is stressful and can take a long time. Working with Loney Miller (Lisa, Zack, Maddy) has certainly made the process straight forward and efficient. They have followed up on every step of the way with all involved party and showed professionalism and efficiency throughout.

Bani · 25 July 2024

★★★★★ 5/5

Google

Our experience of Loney Miller was primarily through one of their property agents, Zak Martin, who has been a great pleasure to work with. Zak has been a model professional, an excellent communicator and consistently goes above and beyond to help us. He’s a great ambassador for LM, we consider ourselves very fortunate to have met him through our moving process.

Archie · 22 February 2024

★★★★★ 5/5

Google

I highly recommend Loney Miller for anyone looking for a reliable and professional estate agency. Lisa, Maddie, and the entire team went above and beyond, offering exceptional service and attention to detail. Their dedication made the process smooth and stress-free. A heartfelt thank you to Lisa, Maddie, and everyone at Loney Miller for their incredible support!

Bryan · 22 May 2024

★★★★★ 5/5

Google

I sold my flat with Loney Miller and am very pleased with the process and outcome. Jonathan was friendly, helpful and realistic in what I could achieve in the market. Bryony was fantastic from start to finish. She was responsive and prompt in communications, keeping things moving forward. She made me feel that nothing was too much trouble. I would recommend Loney Miller.

Talitha · 24 December 2023

★★★★★ 5/5

Google

Fantastic experience using Loney Miller. Specific thank you to Zak, you made the process of buying a house as seamless as we could have hoped for. Great service, couldn’t recommend enough.

Heather · 13 May 2025

★★★★★ 5/5

Google

We have just sold and bought through Loney Miller and had a really wonderful experience. Their knowledge was great, we felt really supported throughout the whole process, Lisa was fantastic communicating with all the involved parties and ensuring the process went as smoothly as possible. We would highly recommend using them as your agent and thank you especially to Lisa!! x

Abi · 18 May 2025