Trusted Agent profile · London
★★★★★
69 reviews across 1 platform
The Foundry, 77 Fulham Palace Road, London, W6 8AF
London Property Guru's office in London, at The Foundry, is rated 3.3 out of 5 across 69 reviews on 1 platform, including 69 Google reviews rated 3.3.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe've been here for 5 year. We love the shared office space. It's a great place for my staff and a great to meet clients. Keep up the good work!
Hi Nigel, thank you for your wonderful feedback and for being with us for 5 years! We're pleased to hear that you and your team love the shared office space and find it a great place to meet clients. We look forward to continuing to provide a great experience for you and your staff.
3/5
GoogleAs a workspace it is ok but it plays the loudest background music ever in the co working space. Even in the desk area, you can hear the coffee shop style jazz music blasting through. If people want coffee shop music, they would go to a coffee shop, not paying a fee to get it in an office space. I wish they can turn the music down a bit. Not for people who want to focus at work, unless you fork out extra for an office. Just also to add, from 3pm onwards, you will often find the reception desk area (including the coffee station next to it) unmanned.
Thank you for your feedback, we always recommend chatting to the centre team if you find the noise level too high, they will be happy to help.
1/5
GoogleI have used this subsidiary Regus company for the last couple of months. Their office is actually very nice but the whole setup from their back office has been a nightmare since. Various incorrect amounts invoiced, not being able to control the accounts of my employees etc. Nightmare. If I had known this in advance the never would have gone near them.
Hi, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks
1/5
GoogleWe moved out at the end of January and must have sent a hundred emails to try and get our deposit repaid. It is now over 4 months since we vacated and we get stonewalled every time. Beware before you deal with these people.
1/5
GoogleI have used this subsidiary Regus company for the last couple of months. Their office is actually very nice but the whole setup from their back office has been a nightmare since. Various incorrect amounts invoiced, not being able to control the accounts of my employees etc. Nightmare. If I had known this in advance the never would have gone near them.
Hi, thank you for your review. We would love to try and help resolve this issue. Please raise a case through the Help section of your online account. Thanks
5/5
GoogleAmazing reception and very motivational environment
Hi Jay Patel, many thanks for taking the time to leave us a positive review! We hope you visit us again soon.
5/5
GoogleWe moved into Spaces at the Foundry three months ago. The location is excellent, the office space is brand new and a very pleasant environment to work in. The support team headed by Eema Begum are very knowledgeable, friendly and always available to help. Our expectations have been surpassed. European Marine Consultants LtdPositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review. We're delighted that you have found the service so helpful.
4/5
GoogleI enjoy working here. It's both lively and peaceful (in different places) and well organised. Don't be deterred by the improvement work happening at the moment.
Hi Matthew, many thanks for taking the time to leave us a positive review! We hope you visit us again soon.
5/5
GoogleOne of the nicer Spaces with plenty of workspace options once you are inside. There is also an on-site coffee shop for convenience.
5/5
GoogleFacilities are really nice, friendly staff. Highly recommend this location.
Hi Matthew Weatherley, many thanks for taking the time to leave us a positive review! We hope you visit us again soon.
5/5
GoogleMarc and Trey have been fantastic, we've worked around hammersmith in various office spaces over the last 10 years and the service level here has been exceptional
1/5
GoogleUnprofessional and unhelpful staff. Made a provisional booking, received cancellation on the day of meeting 1hr past the time meeting was supposed to commence. No out of hours contact could be made. On the Monday, couldn't reach anyone over the phone, received a reply to my email 3 days later. AVOID they do not want your business.
Hello Anna, I'm sorry if your booking experience wasn't up to expectations, its not clear from your comment exactly what happened, but if you could email us at customer.service@spacesworks.com we'd be happy to look into this for you. Thank you
5/5
GoogleHello I have a massage booked today and I can’t see anyone at reception and I’m trying to call the number can anyone help
Hi Qi Tan, it looks like you may have mistakenly left a review for the wrong business, as it may be that the business you are looking for has used an office at our location. Unfortunately, we are unable to help further with your request. Please reach out to the relevant business directly. Thank you.
2/5
GoogleNew sales manager on his phone more than trying to help find a solution. Completed a trial day and was loud and very unprofessional environment. Overcharged on bill which was disappointing. Far from stationNegativeQuality, Professionalism
Hi Jay, we appreciate your feedback. We’d like to learn more about your experience to help us make improvements in the future, please email comments@iwgplc.com to share more details. Thank you.
1/5
GoogleOne of the most poorly run buildings I've ever had the misfortune of taking a lease at Please save your company thousands of pounds and avoid like the plague
Hi Roel, we appreciate your feedback. We’d like to learn more about your experience to help us make improvements in the future, please email comments@iwgplc.com to share more details. Thank you.
5/5
GoogleI would just like to say as a contractor working at the Foundry I found all the IWG staff extremely professional and helpful they could not do enough for us, its a stunning building and would recommend anyone to take a office space. (Especially if we have built it 👍)PositiveProfessionalism
5/5
GoogleMany thanks indeed to the Foundry Spaces team for organising a wonderful lunch party on Wednesday 26th May for all its tenants. The food and drink were absolutely delicious and it was great to meet so many new faces. Much looking forward to the next one.
5/5
GoogleHad an issue, customer service contacted me, were understanding, and resolved it to my satisfaction.
That’s great! We’re glad you’re happy with our service.
1/5
GoogleUnprofessional centre management and unwelcoming experience.
Hello Alistair. I'm sorry to hear this. Please can you email customer.service@spacesworks.com with your account number, along with details of your experience with any particular members of staff? A member of the Customer Service team will be in touch with you shortly. Thank you.
5/5
GoogleThe place is clean, neat, modern and bright. Very positive atmosphere to work efficiently. Staff is welcoming and friendly, always keen to help you if you need anything.PositiveValue
5/5
GoogleI have been a client for over two years and have always enjoyed an excellent service from the centre management, especially during the difficult Covid-19 lockdown periods in 2020 and early 2021.
4/5
GoogleGreat place! Really beautiful, clean and tidy. Recommended for those who need quiet workspaces.
4/5
GoogleThe building manager is very professional and attentive. I have found my dealings with her to be positive. Great space to work.
5/5
GoogleI've been working there for several months, and I believe that it's highly recommendable. New and modern installations and very kind staff in a centric location.PositiveQuality
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