London Property Guru London reviews

★★★★★ 1/5

Google

The new lady at reception (Spaces) is so incredibly rude. I have rented an office here for a year now and since the other office manager resigned you can just tell everything has gone downhill. Spaces employees constantly complaining , again the new lady and guy who joined a few months ago at Spaces do not care at all about the tennants and role their eyes when they have to do their job. Internet was down yesterday they didnt care . Never been in such a bad office and I have used other Spaces offices in London in the past.

Babar · 2 April 2026

★★★★★ 5/5

Google

Modern, practical building. But Spaces(Regus) cuts every corner, main issue is the quality of the cleaning which is insufficient and inconsistent. Nonetheless, Marc the manager is proactive, positive, fixes issues fast, chases problems down, and brings a great energy to the building. He is the reason we are still here. And I know many more are willing to stick around to see improvement whilst Marc is running it. The 5* are for Marc and the potential should the cleaning be resolved.

C · 16 March 2026

★★★★★ 5/5

Google

I really enjoy coming to spaces The Foundry to work. There’s plenty of space, including a quiet library area when you need silence, and separate areas where you can chat and collaborate. The staff are genuinely friendly and helpful, special thanks to Marc, who is always on top of everything and makes the experience even better.

Juan · 16 February 2026

★★★★★ 1/5

Google

Office was consistently far too hot. 26 degrees. It was a broken fan. I got moved into another office which I was told also had a broken fan. I was then told that I would have this problem in any Spaces Hammersmith office I moved to and the only alternative was to leave. I found the staff to be unhelpful and disbelieving, even though they took their own temperature readings and told me the fan was broken I have now left, and will be moving my company office (which is a bigger Regus office in London Bridge) too.

James · 22 July 2023

★★★★★ 5/5

Google

Building manager is incredible- love using Spaces Hammersmith mostly because of the consistency in the high quality services onsite. The place is also really nice, great ambiance and a spot for everything: coffee break, focus and alone time or open space. Love it, thank you Hammersmith The Foundry team, your work goes a long way.

Sarah · 24 November 2024

★★★★★ 5/5

Google

The office at Spaces Hammersmith The Foundry is a great place to work. The staff at reception are always friendly and helpful, making it a welcoming environment. The office itself is well-equipped and the location is convenient. I would definitely recommend this office to anyone looking for a professional and comfortable workspace.

Cristian-Nicolae · 18 December 2024

★★★★★ 1/5

Google

We regularly come to Spaces Hammersmith. The building and facilities are good. But the service from the short Asian looking lady who works there is awful. Over many months being there she is always rude to us and other customers and has an unpleasant attitude to everyone, never helpful. I've even seen her showing around potential customers and she's rude to them too. Very surprised she is still employed there - she must be putting off and turning away customers. Cannot believe she works in any customer facing role. She puts us off from coming there. There is a guy who works there called Osbert on the other hand who is fantastic. Friendly and always helpful. Please hire more people like him.NegativeProfessionalism

Hornsby · 25 August 2022

★★★★★ 1/5

Google

Pathetic place to buy your office. Looks good on the outside but they keep deducting your money without your permission, charge you for things you didn’t choose and blame it on the system. Poor Service, low response rate. Cheap people And toxic refund processes. Don’t even think about it here as a start up. They will just take take and take.

Hridaya · 27 October 2025

★★★★★ 1/5

Google

Since we moved into this office, it has not been cleaned at all. We have followed all the required procedures, including registering using the provided QR code and confirming the correct office details via email as instructed. Despite raising this issue with the reception, there has been no improvement so far. In addition, we have been waiting for over two months to modify the floor box.

C · 15 July 2025

★★★★★ 3/5

Google

I initially canceled my contract on September 9, 2024, which was valid until December 31, 2024. Despite my cancellation, I received a renewal agreement email on October 9, to which I immediately responded, reiterating that I no longer needed the office space. On December 31, 2024, I was surprised to receive an email stating that my contract had been renewed for another year. Thankfully, the issue was resolved on January 7, 2025, by their online global team, with confirmation that my agreement ended on December 31, 2024. I want to extend my gratitude to Mr. Mo at the Hammersmith location, as well as Lorraine Brule and Phoebe from the online customer service team for their helpfulness. Their assistance stood out in an otherwise frustrating experience. For future customers, I strongly advise carefully reviewing all terms and conditions, ensuring cancellations are completed online, and double-checking that they have not been initiated automatically. Hopefully, this error will be addressed and resolved for future members.

Emptiness · 25 January 2025

★★★★★ 1/5

Google

Avoid, if you can. Many issues during the time. I went to the offices on Saturdays to do my paperwork but many times, I could not use the office I paid for. The Air Con was freezing, my hand on the mouse was frozen, no one could do … More

Gsx750 · 16 February 2024

★★★★★ 1/5

Google

Here is a business that should be closed during the COVID-19 crisis, and instead they are trying to extract every dollar out of members. So fine, if I have to pay for the membership regardless I will be here every day. Now they're insisting that people wear masks while in the space. Gives you an appreciation of what NHS staff are putting up with wearing PPE all day every day at the very least. Just close your coworking and don't charge your members until the crisis is over. If you are considering a coworking membership, I encourage you to check out their ratings on Trustpilot before making a bad decision.

Luke · 17 June 2020

★★★★★ 5/5

Google

The Spaces team is great, and takes cares of us like Kings!! We are very happy here and recommend this office to everyone. Big Shout out to Marc, Adam and Trey, who make this office come to life!

Alexandre · 11 July 2025

★★★★★ 1/5

Google

The absolute worst company I have ever had the misfortune to deal with. Constant billing errors, refusal to honor terms, misleading sales information and months after terminating still no refund of our deposit. If you are looking for office space in Hammersmith or West London choose somewhere else, despite the nice office, the hassle of dealing with Spaces / Regus is not worth it.NegativeQuality, Professionalism, Value

Peter · 25 August 2020

★★★★★ 2/5

Google

The office itself is great, service from the team is average. The main thing that our startup was really disappointed about was the exit cost that costs almost our rent fee a month (which was unbelievable). They charge high restoration fee for an undamaged room, spoke them about it and was told that it is a fixed rate as they need to restore the office, that is perfectly fine. I don't know what to say anymore but, I don't think I can recommend it.

Jovelle · 20 October 2023

★★★★★ 1/5

Google

This review is a warning and consideration for anyone weighing up using Spaces The Foundry. The physical building is a good modern build although the parking allocated for spaces tenants is very tight. Service: It has been over 3 months and …

Gavin · 16 April 2025

★★★★★ 5/5

Google

The best place that you can have an office is one that inspires creativity and productivity. A space that is well-lit, organized, and free from distractions can make a world of difference in your work day. With the right environment, you …

DMX · 16 April 2025

★★★★★ 1/5

Google

I was disappointed with my experience at spaces, specifically with the behavior of the receptionist. During my visit, I found them to be dismissive, unhelpful, or rude. He answer in a bad way, his attitude is not the best it looks like he feels uncomfortable when someone needs help.

Andy · 18 December 2024

★★★★★ 3/5

Google

I initially canceled my contract on September 9, 2024, which was valid until December 31, 2024. Despite my cancellation, I received a renewal agreement email on October 9, to which I immediately responded, reiterating that I no longer …

Raja · 16 April 2025

★★★★★ 1/5

Google

Staff are extremely rude and unprofessional. I visited with my two old son today and I was asked by a very aggressive receptionist to leave the cafe area, because my son might disturb the people working in the shared space, (he has been very quite the whole time). When I asked to speak to her manager she raised her voice at me. Which is a disgusting unprofessional behavioural response. I would definitely not recommend any business to consider this location or company in their options of work locations.

Baljit · 17 June 2020

★★★★★ 5/5

Google

The best place that you can have an office is one that inspires creativity and productivity. A space that is well-lit, organized, and free from distractions can make a world of difference in your work day. With the right environment, you … More

Dumy · 18 December 2024

★★★★★ 3/5

Google

I initially canceled my contract on September 9, 2024, which was valid until December 31, 2024. Despite my cancellation, I received a renewal agreement email on October 9, to which I immediately responded, reiterating that I no longer … More

ZISHANULLAH · 17 January 2025

★★★★★ 2/5

Google

I have used Regus (parent to Spaces) for many years something like 15+ all over the world, USA, latinamerica Europe and Asia, everytime with a good impression, I visit regularly the London Spaces near chiswick highstreet the personnel there at front desk is just fantastic, always go the extramile good attitude helpful and professional and very responsive, I visited the hammersmith location on the "foundry" the first visit exactly the same as chisick the guy at the reception was top quality service attutide etc unti...he went on annual leave then it was hell, there is a short lady, short hair asian-british (maybe indian background or abouts, Im describing like this because because I suggest just avoid this person she went in difficult mode, not cooperative, not professional, defensive and offensive, a bit racist because my colleague a black caribbean descendent guy, tried to access to wait for me for a meeting and she ask him to leave she saw me several times going in and out using the spaces regurlarly but as I confronted her about that horrible attitude then she have had retaliate telling me that my account was expired, then inexistent and then dare to say was on someoneelse's name, it is sad that front desk people have this poor attitude and decrepit values, giving two stars because is a nice building with one, only one horrible employee.NegativeQuality, Professionalism

Emerson · 17 June 2022

★★★★★ 5/5

Google

The facilities and staff are amazing and great. We moved into these offices as temporary offices whilst we are upgrading ours. We love it here and have even extended our stay. …

Charles · 16 April 2025