Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLiving at CLP is like being a part of a big family. Alice, our concierge, stands out. She takes exceptional care of us and is a ray of sunshine! Shout out to Amer also! Oh and it’s a new build with spacious layouts. I love it here. But it’s the loyal and stable staff that keep me here. ALICE 🙌🏾 …
Lisa · 12 December 2025
Agent replied · 26 December 2025
Hello Lisa,
Thank you so much for taking the time to leave us such a lovely review. We really appreciate it and are delighted to hear that you love living at CLP. We'll make sure that Alice and the entire team hear your kind words.
Thank you.
★★★★★ 5/5
GoogleLiving here for many years now, by far the BEST apartment I have lived in. And Alice and Amir are so so so lovely, they are literally the best. They make this place feels like home for many of us. 💋🫶🏻 …
Y · 12 December 2025
Agent replied · 26 December 2025
Hello
Thank you so much for taking the time to leave us such a lovely review. We're so pleased to hear that you're enjoying making City Lights Point your home and will make sure that Alice, Amir and the entire team hear your kind words.
Thank you.
★★★★★ 5/5
GoogleI lived here for a year and the team were outstanding. We have the best experience with them, always happy to help and took great care of us. Alice especially always would make our mornings with her greetings! Couldn't recommend the team more!
Aimee · 26 November 2025
Agent replied · 26 December 2025
Hello Aimee,
Thank you so much for taking the time to leave us a review - we really appreciate it! We’re thrilled to hear that you’ve had such a positive time with us and that our team has made a real difference. Alice will be delighted - I’ll make sure she and the whole team see your kind words.
Thanks again.
★★★★★ 5/5
GoogleI spent two amazing years at City Lights Points in London, starting from the day the tower opened. The team is nothing short of exceptional, always professional and welcoming, and a special thanks to the incredible Alice for making my experience even better. Highly recommend City Lights Points!
Mattia · 14 October 2024
★★★★★ 1/5
GoogleThis place will rob you. I signed the contract almost 2 months before my move in date and paid a deposit. 3 days before my move in date they decided to cancel my flat without refund. They said that my flatmates documents were considered fraudulent by HomeLet even though the same documents passed referencing at other places. They even leased the flat I had a deposit on the same day to someone else. Scam. It left me homeless and I’m still looking for a place to stay, and they wont refund my deposit.
Amar · 21 July 2023
Agent replied · 15 June 2024
Dear Amar,
Thank you for taking the time to leave us a review even though we’re naturally disappointed with the content. All of our referencing is performed by a third-party and not by ourselves in order to maintain impartiality. We wish you well.
★★★★★ 5/5
GoogleMy partner Lisa and I lived here for two years, and we wouldn’t change a thing. The staff are exceptional, always providing everything we needed, from answering general queries to simply creating a friendly, welcoming community. As someone …
Steven · 16 May 2025
Agent replied · 26 December 2025
Dear Steven,
Thank you so much for taking the time to leave us a review - we really … More
★★★★★ 5/5
GoogleBest concierge service ever . Alice is very friendly and helpful .
Thank you
Iryna · 13 July 2025
★★★★★ 5/5
GoogleI lived here for 15 months and had an amazing experience. The team was great and Alice in particular stood out by taking care of all of our needs, fixing any issues and creating a true sense of community, she will be missed. Many thanks!
Nathan · 13 November 2024
Agent replied · 10 November 2024
Hello Nathan,
Thank you so much for taking the time to leave us a review. We really appreciate it and are so pleased that you enjoyed living with us. We'll be sure to pass on your compliments to Alice too.
Thank you
★★★★★ 5/5
GoogleHaving lived in London for two years, I've struggled to find the right accommodations until I landed at City Lights Points. Security and support are my top priorities, and City Lights Points delivers both impeccably. The staff, led by Alice …
Clare · 16 April 2024
★★★★★ 5/5
GoogleI recently completed a year-long rental at City Lights Point, and I can confidently say it was an extraordinary experience. From the moment I moved in to the day I bid farewell, every aspect of my stay was impeccable. …
C · 16 April 2024
★★★★★ 5/5
GoogleAll of the staff are great!
David · 17 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Jason · 16 January 2026
★★★★★ 5/5
GoogleRating only, no written review.
Meghan · 27 September 2025
★★★★★ 4/5
GoogleRating only, no written review.
Ricardo · 25 June 2025
★★★★★ 5/5
GoogleRating only, no written review.
Joana · 11 June 2025
★★★★★ 5/5
GoogleRating only, no written review.
Anne · 11 March 2025
★★★★★ 5/5
GoogleAmazing place :)
Thomas · 12 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Jorg · 12 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Viktar · 12 April 2024
★★★★★ 1/5
GoogleRating only, no written review.
Ozer · 19 September 2023
★★★★★ 5/5
GoogleRating only, no written review.
Zack · 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
