LDG Commercial London reviews

★★★★★ 5/5

Google

Having used numerous letting agents in London over the last 5 years LDG have definitely been of the highest standard. They were excellent in all aspects of the service that they provide including: - Properties they offer; - Value of the properties; - Ease of dealing with the lettings agent; - Turn around time of documents; and - accessibility to lettings agents If you are looking for a property in Marylebone or Fitzrovia I would recommend LDG with no hesitation,

Vuk · 21 June 2016

★★★★★ 5/5

Google

LDG have, from day one, provided me with a first class service in acting as our advisors for commercial property. They have played an integral part in ensuring we received a spectrum of properties across the market and even thought outside the box so that we considered alternative locations we hadn't thought of before! Harrison Eagles clearly understands his markets and, more impressively so, had a true and in-depth understanding of how our business operates. To complete a very satisfactory service, when I collected the keys upon completion, I was warmly welcomed by an abundance of smiles from LDG's clearly happy staff! I no longer need to speak to any other agents now that I have LDG on my side.

Matthew · 21 June 2016

★★★★★ 5/5

Google

In looking for a West End estate agent, I found LDG to be the most professional and most knowledgable agent there could ever be - in the crowded property market of the West End. I needed an agency that could guide me easily through the regulatory framework as well as having the contacts and facilities network - to get the best possible price and tenant. I cannot give a higher commendation - there is simply no other estate agent with the all round capabilities as LDG.

Andrew · 21 June 2016

★★★★★ 4/5

Google

LDG enabled us to rent our first flat in London for holidays. This was the first time I let an accomodation abroad and I had to do it from Martinique, so I was a bit nervous but everything was OK. A LDG agent was present to welcome us and gave us all the explanations about the flat. The accomadation was clean, well designed and in a perfect location to visit London. We could even find umbrellas to cope with the british weather (in fact, it rained only one day in two weeks !). Our flat was cleaned free of charge after one week by LDG. It was a good experience, we had absolutely no problem during our stay and I should recommend LDG for holidays rental.

Jean-Luc · 21 June 2016

★★★★★ 1/5

Trustpilot

I had really bad experience with them ……

I had really bad experience with them … rent their property over 2 years, they never ever came to fix anything what we reported … we did it by ourself most of the things and when I left it they don’t want to give me back full deposit… they want to charge me £400 for one light bulb what need to be change and few scratches which were there before …. Don’t recommend to anyone to use their services. Pavol

Pavol · 31 October 2023

★★★★★ 5/5

Google

I had a wonderful experience with LDG. Themis helped me find a lovely flat. He was very friendly and communicative throughout the process, answering my questions quickly and clearly. The whole team made the reference process very easy and swift.

Lauren · 16 April 2024

★★★★★ 5/5

Google

I worked at LDG for the better part of 2 years and, having worked in 5 other agencies before it, can honestly say this is the best company I’ve worked for. The partners really care and support their staff plus you can feel there’s a real company culture with the events they put on for us. The other staff are all legends as well because they make sure of it when there’s a new hire, and the vision of growing the business while giving clients a positive experience is real, effective, and motivating. 6 stars.

Harry · 23 October 2023

★★★★★ 1/5

Trustpilot

Nightmare

They're mediocre at best before you become tenants and a nightmare when you become tenants - from the moment I needed property maintenance (hot water broke, light fixture fell off the ceiling) I was talking to a brick wall. Lights took 2.5 months to fix with multiple no-notice cancellations when I was waiting at home all day for the handyman to come. Hot water took a week and I had to email the landlord (which LDG refused give me the contact details of so I found it on my tenancy agreement). Considering they charge for property management it's baffling.

CS · 16 October 2023

★★★★★ 5/5

Google

I have used LDG for around 10 years now as letting agents (and more recently on management) and the service has been excellent. Nothing is too much bother. Natalie Tester on accounts, Javier on lettings and Scarlet on management have proved to be a very efficient and personable team. I have used other agents on other properties and none have come near to LDG in terms of the quality of service and the professional approach they adopt. Highly recommended.

Nigel · 21 June 2016

★★★★★ 5/5

Google

the best way to find the perfect place for your London stay. it's out third time there with LDG. great staff. Leticia is great taking care of everything. amazing!

Daniel · 21 June 2018

★★★★★ 5/5

Google

I have used LDG recently for both lettings and the sale of a property. In my view they have a detailed knowledge of the Fitzrovia market that enables them to offer valuable insight into the nuances of the local area. The team are excellent, good to work with and their service has always been of a very high standard. I would have no hesitation is recommending LDG if you are looking at a property transaction in the area.

Mark · 21 June 2017

★★★★★ 5/5

Google

I had a wonderful experience with LDG. Themis helped me find a lovely flat. He was very friendly and communicative throughout the process, answering my questions quickly and clearly. The whole team made the reference process very easy and swift.

Lauren · 21 March 2024

★★★★★ 5/5

Google

Fantastic experience. It's been a real pleasure to work with Dina, Melisa, Graziana and team. I couldnt be much happier!

Matei · 20 June 2021

★★★★★ 1/5

Trustpilot

10 years a tenant, nothing good.

Been a tenant with them for nearly a decade. What a miserable experience.

HonestlyUnhappy · 3 March 2026

★★★★★ 5/5

Google

Extremely helpful and very supportive. Special thanks I have to give to our agent Themis who made the stressful experience of finding a place in London (on time and on a budget) extremely smooth. Thank you guys!

Ioannis · 16 April 2024

★★★★★ 5/5

Google

Agency is very efficient. The apartment is located over a unbeatable placer. Employees is very Politécnica andar they help in several questions. We'll repeat. Greeting.

Juan · 21 June 2019

★★★★★ 5/5

Google

Great agency that's been helpful throughout our whole tenancy! Special mention to Roberta who's been nothing but wonderful in helping us with our first flat in London.

Elias · 21 June 2017

★★★★★ 5/5

Google

Very satisfied with the service form LDG. Reliable, diligent and professional. Special thanks to Laurence, Cary and Daniel. Keep up the hard work pls.

Chelsea · 21 June 2019

★★★★★ 5/5

Google

Without a doubt an unforgettable stay and highly recommended. From the first moment we were attended to instantly, due to a delay in the plane, our arrival at the apartment was delayed but we were in contact at all times to be able to reorganize everything. Thank you very much Alberto for your professionalism and advice on walking around London, we will undoubtedly recommend your services to all our acquaintances. Greetings.

A · 21 June 2019

★★★★★ 1/5

Google

One of the most unhelpful and unprofessional letting agents in London. Were quick to charge the letting fee but couldn't provide me with the service agreed or promises made. Staff was polite but completely incapable to resolve the simplest issues. After letting agent got their commission - couldn't be bothered to respond to my requests and was left without keys for 2 months. Would absolutely suggest you to AVOID this agency at any cost!

Stan · 22 June 2015

★★★★★ 5/5

Google

They are very friendly and very patient about our questions and requests. Many thanks to Emlyn and Jo!

ZIHAO · 20 June 2020

★★★★★ 5/5

Google

LDG is one of those boutique real estate agency that surprised me for their top quality and efficiency. The staff is super polite and cool. I used them to rent an executive apartment close to my office in SOHO and they have been very professional from day 1 to check out. Mostly focused on Fitztrovia and its surrounding area, I strongly recommend them if you need to rent in London.

Maurizio · 21 June 2016

★★★★★ 1/5

Google

Pls don’t expect any “service” for those service apartment ... I had an infestation of pest, their answer on Saturday morning was I’ll see you Tuesday morning after bank holiday ... I warm them of a faulty staircase they waited for my friend to fall with staircase, risking his life to actually repair the staircase... if you are not the like of a life adventure please AVOID ...

Flavien · 21 June 2018

★★★★★ 5/5

Google

My partner and I have been renting an apartment through LDG for 6 months now and our experience has been very positive to date. They are always available to assist with issues - for example we had been having problems with our boiler and numerous same-day visits were arranged in order to get it sorted. We finally got there and I can't fault LDG's involvement in the process.

Rebecca · 21 June 2018