Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend David to anyone looking to buy or sell property. Working with them during the purchase of my flat was an absolute pleasure.
David demonstrated exceptional knowledge and guided me through each step of the process, he was quick to respond to any inquiries whether it was via phone or email.
Thanks again for all your help and professionalism David!
Metin · 30 May 2024
Agent replied · 16 June 2024
Thanks for taking the time to leave such a positive response. I know David is very appreciative.
★★★★★ 5/5
GoogleI have been using the services of Lawson Rutter for many years now and I find them to be a very helpful when renting out my property. Jess in particular has been incredibly helpful, she is super friendly and professional, she responds immediately to emails, and will go out of her way to answer any questions I may have, resulting in a smooth, problem- free service. I can’t recommend them enough. Thank you Jess and Lawson Rutter!
Sue · 16 April 2024
★★★★★ 5/5
GoogleI purchased my flat through Lawson Rutter - David & Clare were extremely professional and always responded very quickly & fully to my queries, and did an excellent job of chasing people on my behalf when necessary to get things over the line. I always felt well supported, and would highly recommend David Harbottle as an agent.
Anna · 27 September 2024
★★★★★ 5/5
GoogleMany thanks to Loren from management - Very good experience throughout our time in the flat managed by her - quick, understanding, and overall great care!
Muhittin · 26 August 2025
★★★★★ 5/5
GoogleLawson Rutter made our renting experience smooth and as stress free as possible. David, the Sales Manager, was clear and transparent with any information being passed from the landlord and was extremely accommodating when it came to negotiations regarding move out time etc...Communication between the estate agency was consistent and David always gave us enough time prior to any upcoming viewings. Overall, a great experience and we would rent again with Lawson Rutter.
Sofia · 30 May 2024
Agent replied · 16 June 2024
Many thanks for such a positive review. It's hugely appreciated.
★★★★★ 5/5
GoogleDavid was a cut above. After some very mixed experiences with other estate agents it was a breath of fresh air to work with David on the sale of my flat. Not only did he really know his stuff but I felt supported all the way through - responsive, courteous and efficient. I would not hesitate to recommend David and the Lawson Rutter team.
Catriona · 16 April 2023
★★★★★ 5/5
GoogleI was helped by Jessica at Lawson Rutter. My experience with them was great - once i found my flat, the paperwork and everything else was done in less than a week and my questions were always clearly answered in a timely manner. Jessica was very friendly and did not hesitate to help out in any way she could to make the process of finding my new home a pleasant and easy one. Highly recommend Lawson Rutter to find your new home
Marie · 16 April 2020
★★★★★ 5/5
GoogleFabulous service from start to finish. Responsive, professional and highly experienced - particularly in expertly navigating issues as they arose - leading to the successful conclusion of our sale. Many thanks to David and the wider Lawson Rutter team.
Clare · 29 June 2024
★★★★★ 5/5
GoogleFabulous service from start to finish. Responsive, professional and highly experienced - particularly in expertly navigating issues as they arose - leading to the successful conclusion of our sale. Many thanks to David and the wider Lawson Rutter team.
Clare · 2 June 2024
★★★★★ 5/5
GoogleHad a great experience with Lawson Rutter over the past 2.5 years. They helped us find the perfect flat, managed any and every issue immediately and thoroughly & David helped us make moving out a seamless experience. 10/10 and hope to use their services again in the future
Mensah · 30 May 2024
Agent replied · 16 June 2024
Hi, A big thank you for leaving such a lovely review. All of us appreciate you taking the time and effort to do so.
★★★★★ 5/5
GoogleExcellent service from David and his team - many thanks!
RICHARD · 26 November 2024
★★★★★ 5/5
GoogleCharlie was incredibly helpful when myself and two others were looking for a property together in December. He showed us a flat that we fell in love with and immediately decided to rent. He made the process very smooth especially considering the quick turnaround of a matter of weeks before our move in date. Would highly recommend.
Christina · 16 April 2020
★★★★★ 5/5
GoogleGreat service even after the transaction completed. Would recommend (David was our agent:))!!
Pattaporn · 16 April 2022
Agent replied · 16 June 2024
Many thanks for your positive review!
★★★★★ 5/5
GoogleIt was a pleasure to work with David Harbottle - a tough negotiation, but always respectful and professional. We look forward to working with you again.
Aldo · 26 March 2024
Agent replied · 16 June 2024
Thank you Aldo, your comments are much appreciated.
★★★★★ 5/5
GooglePretty good for him has some issues I’m moving into the flat. Loren dealt with it very efficiently and effectively very impressed with the service of the Tenant service ,would highly recommend them.
Being a landlord can also see this Agent would work really well thank you
Paul · 27 September 2024
★★★★★ 5/5
GoogleJess and team did a great job letting my property, keeping me regularly updated with feedback from viewings and being straight from the outset re pricing. Honest, practical agents with very reasonable fees. Having worked with Lawson Rutter on many lettings I would highly recommend them.
Cedar · 16 April 2018
★★★★★ 1/5
GoogleArrived promptly at a property that I was hoping to rent only to wait ten minutes, call them myself and be told, "Sorry, we don't have a key to the front door." I wasn't even given a phone call before that to let me know... On top of that, I was told my booking wasn't recorded. The agent I spoke to on the phone then tells me I'd have to reschedule my viewing but instead of asking when I'd like to reschedule, concludes the call with, "Thanks, bye."
Hideously unprofessional.
Joshua · 16 April 2022
★★★★★ 5/5
GoogleI recently rented an apartment with the lovely assistance of Jessica Hector, she is a passionate & honest real estate agent. Her transparency & reassurance truly made me feel at ease, even after a previously very horrifying renting experience elsewhere. Anyone would be lucky to work with Jessica on finding a new home. Thank you!
Sophie · 16 April 2024
★★★★★ 5/5
GoogleI cant recommend this agent enough, they helped through a complicated purchase. They showed integrity , negotiating skills and personal touches that made the whole experience very positive. Darren Monks was the person responsible for my sale, thumbs up and thanks again!
Tom · 16 April 2018
★★★★★ 2/5
GoogleI was looking for a flat to rent and wanted to set up viewings through their website - there is such a possibility, which is nice. What is less nice is that it doesn't work at all, I didn't get any response for a few viewings, only after a few days I was contacted with totally different flat. I visited the office and the lady there was nice, we arranged a viewing but later she cancelled it, so overally my experience was not positive at all.
Michał · 16 April 2020
★★★★★ 5/5
GoogleDarren was extremely knowledgeable, helpful and excellent at keeping us informed at all times. The whole process was very smooth, which we really appreciated. Thank you.
Vince · 16 April 2019
★★★★★ 5/5
GoogleCharlie at Lawson Rutter was fantastic when my girlfriend and I were looking for a rental in December. He really went above and beyond, organising last minute viewings and even staying back late to help process our application sooner so that we could be in our flat in time for Christmas.
We couldn't be happier with the service we received!! Highly recommended.
Harley · 16 April 2020
★★★★★ 5/5
GoogleHad a very good experience of dealing with Jessica Hector at Lawson Rutter who was very efficient and responded quickly.
James · 16 April 2024
★★★★★ 2/5
GoogleNever thought it would be so much trouble...
They also delete reviews on here which are negative, so be careful
B · 16 April 2020
Agent replied · 16 June 2024
Dear Barbara, we have no record of dealing with you as a customer so please contact me directly with any complaint you might have. We've also not deleted any negative reviews as this is prohibited by Google. Alex Maile (Director)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.