Trusted Agent profile · London

Knight Frank Lettings reviews in London

4.9

★★★★★ Excellent

139 reviews across 1 platform

82-83 Chester Square, London, SW1W 9HJ

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Knight Frank's office in London, at 82-83 Chester Square, is rated 4.9 out of 5 across 139 reviews on 1 platform, including 139 Google reviews rated 4.9.

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4.9 / 5

139

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Sophie was super helpful in trying to find us the perfect home! Speedy, reliable, creative and full of energy and always with a smile on her face! Would highly recommend her !!

Nicci · 16 April 2025

Agent replied · 16 April 2026

Thank you Nicci! It was a pleasure assisting you! Thank you for your very kind review. Sophie

5/5

Google

Moving from the US to London is a stressful experience… Ollie really understood exactly what we are looking for and found us our perfect long term residence. We sent him pictures of our home in the US and he continued to source new listings, all meeting our requirements. When we actually found the place that we loved he worked tirelessly to secure the place for us, beating out multiple offers. I highly recommend Ollie for anyone who is looking for a top notch agent. He is the best !

Greta · 16 April 2022

Agent replied · 20 June 2024

Thank you Greta, I appreciate your kind words and look forward to continuing to work with you. Ollie

5/5

Google

I have worked with a lot of agents over the years and Laura Watts with Knight Frank is the absolute best! I love working with her, she is so pleasant, diligent and competent. So many relators just talk but she is truly an expert in what she does and always goes the extra mile. If you have the opportunity to work with her, I highly recommend it.

Matthew · 11 July 2025

Agent replied · 9 September 2025

Thank you for such a lovely review Matthew. I'm really glad we could help. Please get in touch if you need anything else. Kind regards, Laura

5/5

Google

Very professional and friendly real estate agency. Annabel has been very supportive and available anytime. Thank you so much for your help 🙏 …

Charles · 12 May 2025

Agent replied · 9 September 2025

Thank you Charles for your kind words. It was a pleasure assisting you. Annabel

5/5

Google

A Heartfelt Thank You to Sam, The Exceptional Estate Agent.. From the moment my wife and I met Sam, we knew we were in the hands of not just any estate agent, but a truly exceptional one. As individuals with very particular tastes and preferences, finding our dream home felt daunting until Sam stepped in. His unparalleled dedication, patience, and keen eye for detail set him apart from anyone we've ever worked with in the real estate industry. Sam's approach is a breath of fresh air in a field often rushed and pressure-filled. He greeted each of our many viewings with a smile, radiating positivity and enthusiasm that made every appointment something to look forward to. Not once did we feel pressured; instead, Sam provided us with the space and respect to deliberate and decide in our own time. What amazed us the most was Sam's intuitive understanding of our style and preferences. It's as if he could read our minds, ensuring that every property we visited was aligned with our tastes. This level of personalisation is rare and showcased his commitment to not just meeting, but exceeding his clients' expectations. Our conversations with Sam were always a delight, filled with genuine care and an eagerness to assist us in any way possible. His knowledge of the market, combined with his natural ability to connect with people on a personal level, made the entire process seamless and enjoyable. Sam is the epitome of what every estate agent should aspire to be. He doesn't just satisfy his clients; he amazes them. We are beyond grateful for his tireless efforts, patience, and the joyful journey. To say that Sam is the best of the best would be an understatement. Thank you, Sam, for turning what could have been an overwhelming process into a memorable adventure. your exceptional service and kind heart have not gone unnoticed, and we cannot recommend you highly enough.

Luca · 16 April 2024

5/5

Google

Laura is a total pro. If you are looking to Let, and want someone who has their ear to the ground, Laura's your agent!

Mike · 16 April 2025

Agent replied · 16 April 2026

Thank you, Mike, we looked for something that fit the bill for almost a year and we found you the home in the end and I am so pleased for you and your family! It has been a pleasure working with you and you know where I am as and when for the next one. Laura

5/5

Google

Sophie and the Lettings team at Knight Frank in Belgravia have given us a first rate service in marketing and letting our flat. We were kept fully informed of all viewings and given constructive feedback together with data on online hits. The team generated a number of high quality viewings with motivated movers, resulting in an acceptable offer in a relatively short period of time. Very happy to recommend the team.

Sarah · 25 April 2025

Agent replied · 16 April 2026

Thanky ou Sarah for your kind words. It was a pleasure assisting you. Sophie

5/5

Google

I highly recommend Sam Canning-Birtles. Sam listens to what you have to say and therefore shows you the property that you end up letting. He is very professional and responsive to any inquiries and a pleasure to deal with.

Cynthia · 25 July 2024

Agent replied · 24 August 2024

Thank you so much for your kind words Cynthia. It was a pleasure working with you both. I look forward to working with you again in the future. Best wishes, Sam

5/5

Google

Couldn’t be happier with Sophie’s service, a day after first making contact with her and we’ve got a lease agreed in place… I feel like she is very knowledgable about the local laws/rules. She answered all of my questions quickly and without hesitation. Very professional and great at getting deals done quickly!! She was also very generous with her time in showing me various options too.

Jonathan · 16 May 2025

Agent replied · 16 April 2026

Thank you Jonathan so much, it’s been such a pleasure narrowing down to your perfect home and hope the process is smooth for you come move in! Best wishes Sophie

5/5

Google

Sam was incredibly helpful and patient with us. He was able to understand what we were looking for and within 24 hours he had the right property for us. He helped us in every step of the process from that point forward. We are not from the UK so we did not know many of the requirements and fine print of renting, and Sam was with us all the way. I highly recommend Knight Frank Belgravia.

Laura · 16 April 2024

5/5

Google

I had a fantastic experience with Sophie Alexander. She was incredibly professional, knowledgeable, and always available to help. She made the whole letting process seamless and I’d highly recommend her to anyone.

Mimi · 2 April 2026

Agent replied · 16 April 2026

Mimi, thank you so much for your lovely words. It was a pleasure to help and I hope you’re settling in well. Please do let me know if you ever need anything further! Best wishes Sophie Mimi, thank you so much for your lovely words. It was a pleasure to help and I hope you’re settling in well. Please do let me know if you ever need anything further! Best wishes Sophie

5/5

Google

We had a pleasant experience working with Ms Sophie Alexander of Knight Frank. We went to her with our requirements and she created an extensive list for us to review and was accommodating in arranging viewings at short notice. We flew down for a week to settle our housing ahead of our move and she made efficient use of our time. She even went above and beyond by shortlisting places outside of her domain. Would highly recommend using her for your rental needs.

Timothy · 26 September 2024

Agent replied · 24 October 2024

Hi Timothy, Thank you so much for your kind message, I wish you and Marissa all the best in future with your big move to London! Best wishes, Sophie

5/5

Google

Great experience dealing with Knight Frank. Ollie Hayden in particular, was very attentive. He went out of his way to sort out issues, kept us informed during the entire process, and took care of most things which made the whole process very easy and seamless. Ollie was a pleasure to deal with from start to finish!

Fatima · 16 April 2023

Agent replied · 20 June 2024

Dear Fatima, Thank you for your kind words. It was a pleasure assisting you in your move and I hope you are all settled in. Thank you. Ollie.

5/5

Google

Sophie Alexander from the Belgravia office at Knight Frank was excellent, professional, responsive, and a pleasure to deal with. She made the whole process smooth and stress-free. Highly recommended.

Mary · 2 April 2026

Agent replied · 16 April 2026

Thank you Mary for your kind review! It’s been a pleasure working with you and your family. … More

5/5

Google

Really grateful for the help received from San Canning for his help in finding a property. . I couldn't recommend Sam enough to anyone looking to let in Belgravia

Eric · 26 September 2024

Agent replied · 24 October 2024

Thank you so much for your kind words Eric. It was a pleasure working with you. I look forward to working with you again in the future. Best wishes, Sam

5/5

Google

Caroline and her team at Knight Frank are beyond amazing. They are extremely proficient and helpful, always giving invaluable advice. I appreciate that they go above and beyond what is expected. Many thanks as always.

Edwina · 13 June 2024

Agent replied · 20 June 2024

Thank you so much for your continued loyalty to the Knight Frank Belgravia Lettings team. We love renting and looking after your property portfolio. Caroline and The Belgravia Lettings Team

5/5

Google

Sophie was really helpful and professional when helping me find a flat. Would recommend!

Camila · 16 April 2025

Agent replied · 20 June 2024

Hi Camila Thank you so much for your kind review, it was a pleasure helping you find a new home! All the best I hope you settle in well. Sophie

5/5

Google

Sophie Alexander at Knight Frank was fantastic throughout the entire letting process. She showed me a brilliant flat, gave helpful guidance during negotiations to secure it quickly/decisively - and stayed just as supportive afterward. Super efficient, responsive, and easy to work with - everything moved incredibly fast thanks to her. Highly recommend!

Emil · 11 June 2025

Agent replied · 9 September 2025

Dear Emil, Thank you for such a nice review. It was a pleasure to help. Kind regards, Sophie

5/5

Google

Ollie Hayden was our estate agent. He is very professional, careful and is able to deliver quickly. He always did the extra mile for us during our flat search. I recommend 100%.

Pierre · 16 April 2024

Agent replied · 20 June 2024

Thank you Pierre for your kinds words. It was a pleasure assisting you. Ollie

5/5

Google

Bethan was extremely helpful in both showing me an apartment and getting me through the process of renting. She was timely in getting back to me, and reassured me through my application.

R · 16 April 2024

Agent replied · 20 June 2024

Thank you for your kind words. It was a pleasure assisting you. Bethan

5/5

Google

Sam was an absolute pleasure to work with as we moved from NYC. Couldn’t recommend him and the team enough. Thanks again!!

Groom · 26 September 2024

Agent replied · 24 October 2024

Thank you! It was a pleasure working with you. I look forward to working with you again in the future. Best wishes, Sam

5/5

Google

Ollie Hayden was immensely helpful in the process of finding the perfect flat to rent. He was extremely responsive and attentive to every detail, which made the process very easy for me despite the market being so difficult at this time. I highly recommend Knight Frank!

Virginia · 16 April 2023

Agent replied · 20 June 2024

Thank you for your kind words Virginia; it is a pleasure to help. Ollie

5/5

Google

From start to finish, Ollie demonstrated exceptional professionalism, expertise, and dedication. Throughout the process, he maintained clear and consistent communication, keeping me informed of every development and promptly answering any questions I had. The process of renting my new home was remarkably smooth and efficient, thanks to the exceptional service provided by Ollie.

Teea · 16 April 2025

Agent replied · 20 June 2024

Thank you Teea, it was an absolute pleasure working with you and we do hope you are happy in your new home. Should you ever require any assistance in the future, please do not hesitate to contact me. Ollie

5/5

Google

Caroline and the team at Knight Frank Lettings get the most amazing instructions, and deservedly so. They put all their resources into bringing out the best potential in each property, invite the creme de la creme to viewing, and work very hard to achieve the best price possible. And they always succeed.

Najwa · 16 April 2022

Agent replied · 20 June 2024

Thank you so much for the kind words. Always so nice working with you. Caroline

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