5/5
TrustpilotPleasant to deal with and professional.
Trusted Agent profile · London
Knight Frank City & East New Homes reviews in London
★★★★★
1,565 reviews across 2 platforms
Forum St. Paul?s, 33 Gutter Lane, London, EC2V 8AS, EC2V 8AS
Part of Knight Frank, see every office.
Knight Frank's office in London, at Forum St. Paul?s, is rated 4.8 out of 5 across 1,565 reviews on two platforms, including 14 Google reviews rated 3.4.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFlat 1, 17 Abingdon Road, Kensington
Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.
Agent replied · 27 December 2024
Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette
5/5
TrustpilotHighly recommend frank knight
Highly recommend frank knight, super professional
Agent replied · 22 October 2024
Thank you Amir for your wonderful review. Thank you.
5/5
TrustpilotVery professional and reliable.
Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.
Agent replied · 22 October 2024
Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank
5/5
TrustpilotExcellent experience with Jason Chu
Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer
Agent replied · 22 October 2024
Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason
5/5
TrustpilotGreat estate agents !
5/5
GoogleHarry helped us sell above our expected sales expectation and kept us updated during the listings. Was a pleasure to list with them and worth the slightly higher listing commission than some other cheaper agents that may not have had the same results. Will use again.
5/5
Trustpilotgood end of tenancy deposit process…
good end of tenancy deposit process release
Agent replied · 27 December 2024
Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman
5/5
TrustpilotExcellent, efficient service provided by Ruby Goddard.
Excellent, efficient service provided by RubyGoddard. Highly recommend
Agent replied · 22 October 2024
Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby
5/5
TrustpilotPrompt and professional service from…
Prompt and professional service from Brigette
Agent replied · 22 October 2024
Thank you for your kind review. Kind regardsBrigette
5/5
TrustpilotAlways professional
Agent replied · 10 October 2026
Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team
5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Agent replied · 24 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair
5/5
TrustpilotExcellent staff
Excellent staff, efficient, helpful and very professional.
Agent replied · 22 October 2024
Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel
1/5
TrustpilotUnsupportive
Rating only, no written review.
Agent replied · 24 September 2026
Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 24 September 2026
Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team
5/5
TrustpilotVery efficient indeed and responsive
Very efficient indeed and responsive. Thank you.
1/5
GoogleRang them bug they didn't return the call as I was told they would do
4/5
GoogleNice place and nice view
5/5
TrustpilotKaite was a very professional agent supporting us all the time
Rating only, no written review.
Agent replied · 21 March 2026
Dear Rafael, Thank you for your review, it was a pleasure meeting you both and wishing you all the best in your new home. Kind regards, Katie, Knight Frank Ascot
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your 5 star review! It's much appreciated. Best wishes Suzanne Knight Frank Customer Experience team
5/5
GoogleRating only, no written review.
4/5
TrustpilotDan from Renewals
Rating only, no written review.
5/5
TrustpilotLouna Del Barrio is helpful!
Rating only, no written review.
Agent replied · 27 December 2024
Dear Jingxuan,Thank you for your kind review. I am pleased you found me helpful, and I wish you the very best in the new apartment.Kind regards,Louna
5/5
TrustpilotKristian Lee is efficient and helpful.
Rating only, no written review.
Agent replied · 22 October 2024
Dear Anna,We are really sorry to hear about your experience. A member of the team will be in touch to discuss this further. Please accept our apologies again.Knight Frank
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Knight Frank City & East New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
