Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVinnie from renewals department handled…
Vinnie from renewals department handled my renewal negotiations superbly and as a landlord I was very happy with the work he put in, attention to detail and efficient reporting. 10/10!
Mark · 13 March 2024
Agent replied · 22 October 2024
Dear Mark,Thank you for the lovely review.It has been a pleasure to assist you through the whole process.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotGreat Working with Jocelyn Wang
I work with Jocelyn Wang. She's responsive, smart, and handles all of my requests efficiently. It's great having her manage my properties.
Nicole · 8 August 2024
Agent replied · 22 October 2024
Thank you very much for your kind words, Nicole. I will continue to provide you with the same standard of service. If you have any question, please do not hesitate to reach out.
★★★★★ 5/5
TrustpilotEhteshaam Ahmed
Ehteshaam Ahmed, thank you for your prompt and excellent work in dealing with our rental account.
S · 11 November 2024
Agent replied · 27 December 2024
It was a pleasure assisting you and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Best wishes, Ehteshaam
★★★★★ 5/5
TrustpilotSmooth, hassle free
Smooth, hassle free and well executed renewal process on our lease, led by Dan from Renewals. Can't ask for more than that!
James · 7 August 2024
Agent replied · 22 October 2024
Thank you so much for your thoughts; it was a pleasure to work with you and Emma. I hope you enjoy the rest of your time in the property and are able to go on some more fabulous trips!
★★★★★ 5/5
TrustpilotWe feel so privileged to have Josh as…
We feel so privileged to have Josh as our property manager. He is always responsive, result-oriented and efficient. He has been instrumental in solving every little problem we faced.
Yarkin · 28 March 2024
Agent replied · 22 October 2024
Thank you Yarkin, I am very glad to have resolved any challenges you have faced effectively and promptly. As always, we are here to provide the help and support needed when it is needed. Best wishes, Josh
★★★★★ 5/5
TrustpilotEmma Soanes
Emma Soanes provided excellent property management services in her time looking after my apartment in SW6 (London). He comms were timely and she came to me with solutions rather than problems.
Rob · 16 February 2024
Agent replied · 22 October 2024
Thank you for your lovely review Rob, it was a pleasure to manage your apartment and I will still be at Knight Frank should you need any assistance in the future!Emma
★★★★★ 5/5
TrustpilotDebbie in renewals
Debbie in renewals - credible, trustworthy agent. I greatly benefit from her experience. Highly recommended services if you are facing rent renewals in London.
Jongwoo · 26 June 2024
Agent replied · 22 October 2024
Jong-woo, I really appreciate your lovely feedback! Thank you so much.Have a wonderful day 😊Kind regardsDebbie020 7985 9998
★★★★★ 5/5
TrustpilotTrue Professionals
Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.
L · 11 April 2024
Agent replied · 22 October 2024
Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!
★★★★★ 5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Santer · 18 September 2024
Agent replied · 22 October 2024
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
★★★★★ 5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Mohamad · 28 February 2024
Agent replied · 22 October 2024
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
★★★★★ 5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Ucizi · 16 May 2024
Agent replied · 22 October 2024
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
★★★★★ 5/5
TrustpilotVery good property management and…
Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them
Hannah · 29 August 2024
Agent replied · 22 October 2024
Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina
★★★★★ 5/5
TrustpilotHi Brigette,
Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma
Darren · 16 October 2024
Agent replied · 22 October 2024
Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette
★★★★★ 5/5
TrustpilotFantastic experience!
We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.
Kaitlyn · 21 April 2024
Agent replied · 22 October 2024
Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines
★★★★★ 5/5
TrustpilotA very efficient service
A very efficient service. Staff at Knight Frank is solution oriented and responsive, acting swiftly between landlord and tenant. Highly recommended.
GL · 8 August 2024
Agent replied · 22 October 2024
Thank you very much Goran, we are always here to help. I hope you are happy in your property. Very best wishes, Alice
★★★★★ 5/5
TrustpilotBrigette from Renewals handled the…
Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.
Henriette · 25 May 2024
Agent replied · 22 October 2024
Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette
★★★★★ 5/5
TrustpilotLiam at knight frank changed our…
Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase
Mr · 3 August 2024
Agent replied · 22 October 2024
Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!
★★★★★ 5/5
TrustpilotRecommend Vinnie from Renewals
Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.
Peter · 7 June 2024
Agent replied · 22 October 2024
Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIve been a tenant for around two years…
Ive been a tenant for around two years and I always find that KF are knowledgeable and responsive to all my queries. It’s a pleasure working with such a professional company
Customer · 18 January 2024
Agent replied · 22 October 2024
Thank you ever so much for leaving such a kind review.
★★★★★ 5/5
TrustpilotSpecial thanks to Josh Ward-Brickett
My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.
David · 10 April 2024
Agent replied · 22 October 2024
Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh
★★★★★ 5/5
TrustpilotInes Barbieux at the south ken/Chelsea…
Ines Barbieux at the south ken/Chelsea office deserves a shout out - her professionalism, efficient and polite manner - made my search and lease completion hassle and stress free
Emma · 27 February 2024
Agent replied · 22 October 2024
Thank you for your kind review Emma. It was a pleasure working with you as well! Hope you will enjoy your time in the flatInes
★★★★★ 5/5
TrustpilotVinnie from Renewals helped me a lot…
Vinnie from Renewals helped me a lot with my renewal process. I got really quick answers. Thanks
Miray · 1 October 2024
Agent replied · 22 October 2024
Dear Miray,Thank you very much for your lovely review.Thank you for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIncredible service and fast turn around…
I can highly recommend the Lettings team at Knight Frank. I recently started my search for a rental property in Fulham, after experiencing difficulties with other agents, I was introduced a beautiful flat in Parsons Green by Summer White. It was perfect for me and Olivia Firmin worked with myself and the landlord to turn things around quickly. A very happy customer.
BH · 2 February 2024
★★★★★ 5/5
TrustpilotToru Yoshioka's service is a true…
Toru Yoshioka's service is a true testament to his commitment to excellence. I highly recommend him to anyone seeking quality service, , from Jing Jiang
Jing · 10 May 2024
Agent replied · 22 October 2024
Dear Jing Jiang,Thank you for your time to leave such a positive review.I am very pleased to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.