Knight Frank reviews

★★★★★ 5/5

Google

Property purchases can be stressful, but what a difference when you deal with a professional and reputable firm, and an agent, such as Ms Dawn Findlay, who provided excellent advice throughout the process. She helped manage the negotiations and the conveyancing process liaising with our lawyers and the seller's side to overcome various challenges and close the deal. We are very happy new owners of a lovely and very special grade II property in Kensington. Thank you Dawn, we'll be looking forward to working with you again if opportunity arises.

A · 18 December 2025

★★★★★ 5/5

Google

Working with another agent on a transaction can sometimes be challenging, but Dawn made the entire process seamless and enjoyable. She consistently found innovative solutions to any issues that arose during our transaction at Royal Court House and maintained great communication throughout. It was a particularly complex deal, yet everything came together smoothly, with all parties happy in the end. I’d be delighted to collaborate with Dawn again in the future!

Lucy · 12 November 2025

★★★★★ 5/5

Google

Knight Frank was brought on to work on the sale of my family home with Harwood Advisory in Kensington and this is when I met Dawn Findlay. The minute I met Dawn she was professional, affable and I knew she would do anything within her power to get me the best price and buyer. Due to the market, the sale took longer than expected, but KF and Dawn brough buyer after buyer through the door. Her communication was brilliant, and I was very much kept in the loop every step of the way! We completed on the house 3 days ago, and I cannot thank Dawn and KF enough :).

Sarah · 10 April 2025

★★★★★ 5/5

Google

Working with Lydia has been an absolute pleasure! She consistently provided us with prompt and informative responses, ensuring that all our inquiries were addressed in a timely manner. Her communication skills are exceptional, and she always made sure we had the information we needed. Lydia made our experience smooth and stress-free by being proactive and attentive to our needs. Whether it was clarifying details about our rental agreement or assisting with any concerns we had, she was there every step of the way and until the end after our signing of the rental contract. Overall, we highly recommend Lydia for her professionalism, reliability, and dedication to excellent customer service. It was a pleasure working with her, and we're grateful for her assistance throughout the process!

Ai · 22 May 2024

★★★★★ 5/5

Google

Just organized a short let at an amazing place in London, and Harriet Gore and Charlotte Hewett were absolutely incredible. I'm a last minute planner and they were able to find a place that fit my needs/budget, organize signing and even meet and drive me to it in less than 2 weeks! Super impressed and would work with them any time! Charlotte and Harriet made the process easy

Zachary · 27 July 2024

★★★★★ 5/5

Google

Worked with Craig Walters as the letting agent, and he was exceptional throughout. Strong communication, creative problem solving, and ultimately helped the transaction go through smoothly. Appreciate his help through the entire process!

Jeff · 13 October 2025

★★★★★ 5/5

Google

I have had the pleasure of dealing with Charlotte Hewett at Knight Frank for my property needs. Right from the start, Charlotte came across with her service-minded approach and professionalism. The process has been smooth and efficient, thanks in large part to Charlotte’s attention to detail and proactive communication. Charlotte was always quick to answer any questions and guide me through the steps. I would recommend Charlotte and Knight Frank to anyone looking for top service in the property market.

Haakon · 25 September 2023

★★★★★ 5/5

Google

Been a delight to work with Charlotte and the team from the Kensington office who did a fantastic job of finding us great tenants for our place incredibly quickly, and continues to manage the property for us giving us total peace of mind - professional, enthusiastic and very knowledgeable. Would absolutely recommend the KF Kensington office! Thanks Charlotte and team!

Keith · 24 September 2024

★★★★★ 5/5

Google

Dawn Findlay was the seller's real estate agent (we are the buyers), so while it may seem strange that the buyers are writing a review for the seller's agent - Dawn was awesome to deal with and helped make the transaction happen. …

Ahmed · 16 April 2025

★★★★★ 5/5

Google

Jade at KF Kensington has been a delight to deal with from first viewing to closing our purchase. From making a viewing happen on 2 hours notice to running each member of the acquisition team to deliver a fast close. …

Bijan · 16 April 2025

★★★★★ 5/5

Google

We worked with Jade Leyens and can highly recommend her if you are looking for a property in Kensington area. Jade is experienced and has been a first class agent for us, always well informed and clear in communication. She has been quick to get back to us on any questions and details. Introduced us to several suitable properties and super efficient in making viewing appointments. Handled price negotiations in fair manner. Her Chartered Surveyor training was an added bonus in giving us insights into buildings and their construction.

Simon · 26 December 2024

★★★★★ 5/5

Google

Just settling in a great property, a true gem that Charlotte Hewett from KF found for us, masterfully. Above all, dealing with Charlotte has been a pure delight, her blend of enthousiam and efficiency are second to none. An amazing experience all round thanks to her and her great KF Kensington team. Highly recommended!

Marc · 24 September 2024

★★★★★ 5/5

Google

Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.

Sara · 23 October 2024

★★★★★ 5/5

Google

Had a very positive experience as a landlord with Knight Frank in Kensington, and cannot stress enough the good work Charlotte Hewitt did for us. Charlotte was very present, understood exactly what we were looking for and found us goood tenants immediately after we decided to put the property on the market. Also the backoffice of the KF team is very thorough and professional.

Sven · 22 February 2024

★★★★★ 5/5

Google

We have had such a positive experience with Knight Frank Kensington while buying our new house. Dawn has been amazing and her local knowledge of the area has been very valuable. She help us organise our interior design team and was always there to answer any questions we had. We would highly recommend Dawn and the Knight Frank team.

Lisa · 23 March 2024

★★★★★ 5/5

Google

Working with Charlotte Hewett has been such a positive experience. She helped us find the property we had been looking for for a long time, and managed the whole process smoothly and efficiently (even during her holidays, as I later discovered). Thanks Charlotte for your positive attitude and all the time and effort you put into it.

Arlinda · 22 April 2024

★★★★★ 5/5

Google

knight frank in kensington branch has been absolutely great in our flat hunt. Lydia has been very attentive with our needs whilst searching to rent a flat.She …

Yao · 16 April 2025

★★★★★ 5/5

Google

I had a great experience working with Jade Leyens on my recent property transaction. Jade was professional, knowledgeable, and made the process smooth and stress-free. I would highly recommend Jade for anyone looking to buy or sell property in London

Antonio · 27 September 2024

★★★★★ 5/5

Google

It has been my very good fortune to have been assisted by one of your agents, Rosie Campbell, in my search for a property over the past year. Having dealt with a number of agents during this time it seems she is indeed a rare breed; in a sea of mediocrity she showed me what exceptional looks like. Rosie is wonderfully proactive, creative in her approach and 100% focussed on the task at hand. And, while she’s a consummate sales person, this is balanced by sage advice, robust market knowledge and infinite patience. She absolutely deserved the commission that would have been generated though my house purchase, and I was most disappointed that my eventual offer wasn’t done through her. Hence this review. I would hate for her considerable and consistent efforts to go unnoticed and I do hope she’s recognised not only for her contribution to your business, but as a brilliant brand ambassador who champions your corporate values with charm and determination.

Alex · 23 June 2019

★★★★★ 5/5

Google

Thank you Claudia for helping our dream come true. We recently purchased a small flat from Knight Frank and everyone was so helpful. A special mention ( and Thank You ) must however go to Claudia who helped us at every step of the way. She made it all seem so easy. I would reccommend Knight Frank to any of my friends and hope they are fortunate enough to have Claudia assisting them.

Frank · 22 June 2020

★★★★★ 5/5

Google

I recently assisted a client in the acquisition of a property. The client had been looking for the perfect property for some time. My client was superbly supported by Rosie Campbell (and the rest of the team from Knight Frank Kensington Church Street). Not only did Rosie help my client find and successfully bid for a super property, she also held my client's hands and supported her throughout the purchase process too. Thank you Rosie.

Zach · 23 June 2019

★★★★★ 5/5

Google

Pleased to recommend Sami Robertson and his local team as well as his colleague Anthony Kazan in the Development team. They acted with a very high level of professionalism and brought to the table not only their local knowledge but also a keen understanding of the real-estate market in these uncertain geopolitical times. The house in question was sold quickly and at a good price. Well done to them for a job well done.

Edward · 23 June 2019

★★★★★ 5/5

Google

I've worked on a number of transactions with Rosie Campbell in recent years. Rosie is proactive, knowledgeable, friendly and helpful, as well as being hugely respected by clients and by the profession. Rosie always keeps both parties informed of the other's position throughout the transaction and and is able to successfully navigate through any issues which may arise during the course of any given transaction.

Simon · 22 June 2021

★★★★★ 5/5

Google

I would 100% recommend Knight Frank Kensington to anyone who wants to rent in London! Sophie Alexander was absolutely amazing with my rental search and found me the most perfect place. She was always responsive and went above and beyond with finding the best possible place for me and negotiated the best possible deal. I couldn't be happier!PositiveResponsiveness, Quality, Professionalism, Value

Sara · 27 August 2021