Trusted Agent profile · London
★★★★★
778 reviews across 1 platform
1 Leigham Court Road, London, SW16 2ND
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 1 Leigham Court Road, is rated 4.9 out of 5 across 778 reviews on 1 platform, including 778 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleQuick and easy process to rent a flat. Alex da Silva was great.
Thank you for sharing your experience, Sam. We're delighted to hear that the process to rent a flat was quick and easy for you. Our knowledgeable team is always here to provide supportive and reliable service. We look forward to helping you achieve truly successful outcomes in the future.
5/5
GoogleAlthough we didn’t complete with KFH because of our decision to take our house off the market in the end, it wasn’t for their lack of trying. From the get go, KFH were proactive and professional. Tom in particular gave us really valuable tips to make our house more attractive to buyers. His strategic guidance throughout the process was a cut about the rest. Everything from the photographer to the excellent communication throughout made for a brilliant experience. To Tom and the rest of the KFH team, Mitch, Daneisha and Ian, thanks for all the hard work. We will be in touch when when we do decide to sell again.
Thank you for sharing your experience, Lara. We appreciate your kind words about our proactive and professional service. It’s gratifying to know that Tom's knowledgeable guidance and our local expertise made a positive impact on your journey. We look forward to supporting you when you decide to sell again.
5/5
GoogleWhat a team! All the staff were efficient, friendly and easy to communicate with. Led by Tom Roper- what can I say? A true professional, with his finger on so many buttons. An absolute delight. I was so impressed by his manner ; his interest in our family, and his enthusiasm. He remembered all our chats and was always ready to help. Handsome, too!
Thank you for your kind words, Joey. We are thrilled to hear that our team provided you with efficient and friendly support. Tom's dedication and enthusiasm truly reflect our commitment to understanding and aligning with our clients' goals. We appreciate your feedback and look forward to assisting you again in the future.
5/5
GoogleI had the most incredible experience with Daneisha - she was honestly such a fantastic person to have on side. There were some really intricate, difficult parts of my buying experience and Daneisha guided me through every aspect of it. She …
Thank you so much for your kind words, Sion! We're thrilled to hear that Daneisha provided you with such fantastic support and guidance throughout your buying experience. Your trust in our service means the world to us, and we look forward to assisting you again in the future!
5/5
GoogleFahim was a big help in finding our perfect flat! Thanks
Thank you, Az, for sharing your experience. We're thrilled that Fahim was able to assist you in finding your ideal flat. Our knowledgeable team is dedicated to delivering reliable and supportive service to achieve truly successful outcomes. If you need further assistance, please don't hesitate to reach out to us.
5/5
GoogleAlex helped us with renting our new property and he was brilliant from the beginning. He was so helpful and supportive, and gave us all the information we needed, was very responsive on emails and made sure we had everything we needed for our move! We can't wait to move into our new home!
Thank you for sharing your wonderful experience, Amy. We are thrilled to hear that Alex provided you with such supportive and knowledgeable assistance throughout the rental process. Our team is dedicated to ensuring our clients have all the information they need for a smooth move. We look forward to helping you achieve truly successful outcomes in your new home!
5/5
GoogleMitch was amazing and helped us find our first home! Thank you so much for all your help :)
Thank you for sharing your wonderful experience with us. We are thrilled that Mitch provided amazing support in helping you find your first home. Our knowledgeable team is dedicated to aligning with our clients' goals and delivering successful outcomes. If you need anything further, please don't hesitate to reach out to us.
5/5
GoogleI first called the agency enquiring about a property for rent. Fahim answered the phone, he shared details or the property, I explained what I was interested in. He booked a viewing with ease and around my schedule. He show me around the property, guided me on what I should do next. By the next day we were accepting an offer from the landlord! Fahim continued to support me through the process every step, he was on had to answer my question, also to assist any problems I ran into. His ability to build a relationship with tenants, customer service, support care is outstanding! If you are looking for property give the company a call and ask for Fahim.
Thank you so much for your kind words, Luigi! We're thrilled to hear about your positive experience with Fahim. Your feedback on his support and reliability means a lot to us, and we look forward to assisting you again in the future!
5/5
GoogleWe used KFH to sell our house. I was impressed by the agents who were professional and knowledgeable. Anthony dealt with our sale after we accepted an offer and went in to bat for us a few times to get us a great result. We would definitely recommend them.
Thank you for sharing your experience, Harry. We are delighted to hear that our knowledgeable agents provided you with reliable support during your sale. It’s great to know that Anthony was able to advocate for you and achieve such a successful outcome. We appreciate your recommendation and look forward to assisting you in the future.
5/5
GoogleI can't say enough good things about Alex at Kinleigh Folkard & Hayward Streatham. My wife and I were on a mission to rent our first property in the UK, and we were a bit overwhelmed by the process. From the moment we first spoke, Alex was beyond helpful. He listened to our needs, was patient with all our questions, and was always quick to respond. His expertise and guidance were invaluable, and he made sure we understood every step of the journey. Thanks to Alex, we found a fantastic place to live in as newlyweds. If you're looking for a top-notch, reliable, and friendly agent, Alex is definitely your guy!
5/5
GoogleBrilliant service from start to finish. As first time buyers we needed a little extra guidance and had some issues with our solicitors. Daniesha was amazing, she helped us out so much with this and was always happy to answer questions we had and help us resolve problems. She moved quickly to get us into our new place as soon as possible! Thanks to Tom aswell who was also brilliant and assisted us during Daniesha’s absence, making sure there were no delays!
5/5
GoogleA fantastic lettings team! Fahim and Abs were exceptional, they went above and beyond for us at every stage. I also had interactions with Alex, who was always efficient and professional. What a great team. …
Thank you so much for your kind words, Tima M! We're thrilled to hear that our lettings team - Fahim, Abs, and Alex - provided you with exceptional support and a personable service during your home search. Your feedback truly highlights our commitment to high quality customer service and reliability.
5/5
GoogleI had the brilliant Fahim guide me through my tenancy journey and he went above and beyond in answering questions and helping everything go smoothly in the most professional and friendly manner. If I could give more stars I would! Anyone considering working with KFH is in safe hands.
Thank you, Charlie, for sharing your wonderful experience with us. We are thrilled to hear that Fahim provided you with exceptional support throughout your tenancy journey. Our knowledgeable team is dedicated to ensuring smooth processes and achieving truly successful outcomes for our clients. We appreciate your trust in us and look forward to assisting you again in the future.
5/5
GoogleKfh Streatham know their market better than anyone. They are a savvy, clever and brilliantly effective team who are creative, tenacious, respectful, and always read the room. A joy to deal with, no matter what market conditions you face you’ll have made the right decision to go with them.
Thank you for your wonderful feedback, Judy. We are delighted to hear that you found our team knowledgeable and effective. Our local expertise and client-focused approach truly aim to deliver reliable results. We appreciate your trust in us and look forward to supporting you again in the future.
1/5
GoogleMy experience with this agency has been overwhelmingly negative. despite initially feeling well cared for as a customer once in the flat as the tenant everything changed. They operate with an intimidating, pressure-heavy approach that seems designed to benefit landlords at the expense of tenants. Their tactics often feel like a coordinated “good cop / bad cop” routine with landlords, which only adds to the stress of renting through them. They frequently give incomplete, half-truth legal direction, relying on the fact that many tenants won’t know their rights. They present internal policies as though they are legally binding obligations, when in reality these arbitrary rules can often be dismissed at the landlord’s discretion. This deliberate blurring of the line between law and agency preference is manipulative and misleading. a specific example (amongs many) of their corrupt and manipulative behaviour is purposefully withholding rent that was paid to them on time in full over to the landlord leading him to believe we hadnt paid and attempt to evict us. Compassion is completely absent. Even in serious personal circumstances, such as the death of one of the tenants - they show no empathy and continue their relentless pursuit of fees, paperwork, and demands. It’s a deeply dehumanising experience that leaves you feeling more like a cash cow than a tenant. Ironically, landlords don’t come off much better either. The agency seems to squeeze them just as hard, charging heavily for their services while playing both sides to maximise profit. If you’re looking to rent, I would strongly caution against using this agency, they apply pressure at every stage, distort legal realities, show little concern for your wellbeing, and leave you feeling cornered. If you’re looking to buy, they may treat you more favourably (because that’s where they make their money), but renters should avoid at all costs.
2/5
GoogleDisappointed with KFH letting service. We entrusted them with a set of keys so that any work could take place in the absence of tenants and the keys were lost. In response to your owner response, we have tried to discuss this with you and the response was rather vague. We eventually emailed you with the bill for the replacement locks to which we have had no reply.
Thank you for sharing your experience with us. Our aim is to provide a reliable and quality service. Please feel free to contact us directly so we can discuss this further and work towards a resolution.
5/5
GoogleWe've just had our offer accepted on a property sold by KFH Streatham and Mitch has been fantastic - extremely professional, friendly and proactive. Communication has been excellent, all our queries and doubts have been addressed …
Thank you so much for your wonderful review, Karolina! We are thrilled to hear that Mitch provided you with such reliable and customer-centric service, addressing all your queries with honesty and support. Your excitement about the move truly inspires us, and we appreciate your trust in KFH Streatham as a trustworthy team.
5/5
GoogleGreat company, got me through everything smoothly, Harry the agent was great and on the ball chasing everything and coordinating between my solicitor and the sellers and keeping me informed Constantly so thanks to all the team and especially to Harry. Will definitely recommend them .
Thank you for your wonderful feedback, Djamel. We are thrilled to hear that Harry provided you with reliable support and kept you informed throughout the process. Our knowledgeable team is dedicated to achieving truly successful outcomes for our clients. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
GoogleWe had an excellent experience selling our house with KFH. They were very professional and diligent, and we sold quickly at our asking price. Would recommend Tom in particular as an excellent agent.
Thank you so much for your wonderful feedback, Charlotte Deans. We are delighted to hear that our professional and diligent service helped you sell your house quickly at your asking price. Your trust in Tom and our customer-centric approach means everything to us, and we look forward to supporting you again in the future.
5/5
GoogleBig thank you to Daniesha and Tom who got my sale through. Very good communication throughout and managed to navigate the sale through despite the buyers solicitor doing their best to delay things!
Thank you so much for your wonderful feedback, Nick! We are delighted that Daniesha and Tom provided you with reliable communication and support throughout your sale, especially in navigating those challenges. Your trust in our … More
5/5
GoogleWe are so grateful to KFH Streatham and particularly to Mitch, who took our search so seriously and persisted with patience and humour as we tried to find the right place. He made the process of buying our first property much less stressful than we had expected and was actually the one who finally suggested the flat which ended up being right. He worked incredibly hard to see us through the chain to exchange and completion and we couldn't be more grateful!
Thank you so much for your wonderful feedback, Julia. We are delighted to hear that Mitch's support made your first property purchase less stressful and that his dedication led you to the right flat. Your experience is a true testament to our commitment to customer-centric service, and we appreciate you sharing it with us.
5/5
GoogleDaneisha was excellent - super communicative, helpful and went above and beyond to help resolve any issues. Would highly recommend.
Thank you for sharing your fantastic experience with us. We are delighted to know that our knowledgeable team was so supportive and communicative in resolving your issues. Our commitment to understanding our clients' needs and delivering quality results is at the core of our mission. We truly appreciate your recommendation and look forward to achieving more successful outcomes together in the future.
5/5
GoogleThanks to Mitch and Tom for helping us through the process of selling our house!
Thank you so much for your wonderful feedback, Gina Hajitheodosi! We are thrilled that Mitch and Tom provided you with the trustworthy support you needed while selling your house. Your trust in our customer-centric service inspires us, and we look forward to assisting you again in the future!
5/5
GoogleA fantastic experience finding a new flat to let through KFH. Especially good service from Fahim, who was great from start to finish. Always happy to help answer our questions and really friendly and prompt communication throughout the whole process.
Thank you for sharing your fantastic experience, Claire. We are delighted to hear that Fahim provided you with supportive and prompt communication throughout the process. Our knowledgeable team is dedicated to aligning with our clients' goals and delivering reliable results. If you need any further assistance, please do not hesitate to reach out to us.
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