Kinleigh Folkard and Hayward reviews

★★★★★ 5/5

Google

Working with Charlotte Christie was an absolute pleasure. Amidst the property chaos and dealing with challenging obstacles Charlotte was incredibly helpful. Always available to help, fantastic at keeping in touch and in communication with me and clear in what was needed and when. Always professional and understanding, Charlotte/KFH was really the saving grace in my property sale! Thank you Charlotte, Liam and team for all of your help and support!

Rosie · 13 February 2026

★★★★★ 5/5

Google

Alex has been extremely professional, efficient, and genuinely helpful throughout the process. She responds quickly, understands the situation, and clearly puts real effort into matching the right apartment as fast as possible. Beyond being well-organised and sharp, she’s also very human and supportive, which makes a stressful process feel much easier. Highly appreciated and highly recommended.

Mediacenter · 13 February 2026

★★★★★ 5/5

Google

We recently sold our home through Kinleigh Folkard & Hayward (KFH) with Liam, and the service was excellent from start to finish. Selling a house can be very stressful, but Liam completely took the pressure off us. He was professional, highly communicative, and always available to answer questions and provide reassurance. During more tense moments in the process, he stayed calm, took the time to explain everything clearly, and made sure we felt confident in every decision. His proactive approach and attention to detail made the whole experience far smoother than we expected. We would massively recommend Liam and KFH to anyone looking to sell their home.

Jess · 13 March 2026

★★★★★ 5/5

Google

Sophia accommodated our request when we wished to view our desired property twice, slotting us into her already busy schedule. Her communication as well as her good natured character really made the whole experience of buying a property so much easier and pleasant than expected. Would definitely recommend this branch and especially Sophia! Thank you.

Andrei · 15 August 2026

★★★★★ 5/5

Google

We have just recently completed the sale of our house in Chiswick. The house was sold within weeks even though the market was difficult at the time due the imminent announcement of the new Budget. Liam went above and beyond to help us to get things done even to the point of helping us to deal with the lawyers and seemingly exchange the contracts and securing the deal. Highly recommend it.

Didi · 13 March 2026

★★★★★ 5/5

Google

Liam & Charlotte were brilliant throughout the process as we bought a flat. They were professional, knowledgeable, flexible and always had great communication. This really helped us navigate through as quickly as possible and we'd definitely use them again in the future.

Tom · 13 January 2026

★★★★★ 5/5

Google

Our wish list for our perfect flat was quite niche but Azhar managed to find us the ideal flat which ticked every box. He was responsive, engaged and interested in making sure we were in a good position to secure it and get all the checks done. We haven’t rented a flat for years and lots has changed but Azhar was there to hold my hand and he made it happen. I’m happy to recommend KFH and Azhar to anyone looking for a flat in Chiswick.

Helen · 13 November 2025

★★★★★ 5/5

Google

In August, my partner and I found a rental through KFH and had the absolute pleasure of dealing with Azhar. He took the time to show us several properties and was proactive and supportive once we found the right one. Having lived in London for eight years, we’ve dealt with multiple letting agencies , and, to be honest, most have been frustrating. Azhar has been a breath of fresh air: competent, personable, and genuinely accountable. Even two months after we moved in, I reached out to him for help, and he responded immediately. He’s a true asset to the KFH Chiswick office and a standout example of excellent service in the London rental market.

Sara · 13 November 2025

★★★★★ 5/5

Google

Ezekiel was very kind, professional, and flexible throughout the viewing. I really appreciated that he was able to arrange an evening viewing so I could come after work. Just sent an offer now, so hopefully we get some good news today! 🤞😊 …

David · 15 August 2026

★★★★★ 5/5

Google

Liam and his team, with Charlotte worthy of a special mention, sold my 2 bed flat in W12 in Autumn 2025. In a nuanced market, they successfully found a buyer who suited the flat, which was perfect for the right person but we knew wouldn't appeal to everyone. With KFH Chiswick and Hammersmith's help we navigated a complicated chain to completion. We're profoundly grateful. Huge thanks to all at KFH.

Celia · 13 December 2025

★★★★★ 5/5

Google

I have rented through KFH Chiswick for many years and always received fantastic service with Rebecca who I would highly recommend for rentals. Recently I sold the rental property through Liam Bray and cannot stress how fantastic he is, it was not an easy sale process to say the least for many reasons, he was always at the end of the phone and went above and beyond to support the sale which has just completed. Overall highly professional, efficient and friendly service, I have dealt with a few of the agents in Chiswick and this one far outweighs the others in my opinion for both rental and sales.

Emma · 13 January 2026

★★★★★ 5/5

Google

I worked with Charlotte and Liam recently for the sale of my flat in Chiswick. Charlotte managed the daily management of the sale and she was AMAZING! Buying and selling property is a stressful process and she took all the stress away from me with her attentive, diligent and professional manner. I can’t recommend her highly enough as an agent. I have dealt with a lot of agents and she is by far the best. She was not only supportive on dealing with the sale KFH were handling, but also with my onward purchase through another agent. Her constant communication and daily dedicated management handling other agents, buyers, solicitors, managing agents etc for me was greatly appreciated. I will certainly be contacting Charlotte again when I’m ready to sell my current property in Chiswick.

Katheryn · 13 August 2025

★★★★★ 5/5

Google

I had a great experience selling my flat through KFH Chiswick with Liam and Charlotte. From start to finish, the process was smooth, well-managed, and efficient. Communication was clear and consistent throughout, and I always felt informed and supported at every stage. Charlotte was professional, knowledgeable, and proactive. I really appreciated her advice, responsiveness, and attention to detail. A truly positive experience from a dedicated and reliable team.

Maria · 13 November 2025

★★★★★ 5/5

Google

Although we haven’t completed the purchase yet, our experience with India has been excellent. She has been incredibly helpful throughout the offer process, guiding us every step of the way. She patiently answered all our questions and made the whole experience much smoother. We are very grateful to her and would highly recommend India to anyone looking for a home…

Onder · 13 November 2025

★★★★★ 5/5

Google

Ezekiel is not a normal agent very kind respectful im a contractor and never been treated with so much respect he's a great asset

Leroy · 8 August 2026

★★★★★ 5/5

Google

The only State Agency that really heard what you are looking for on a property. Our Agent was Fábio from Lettings and I can’t recommend him enough. He was always calm, professional and happy to help us. What I really appreciated in particular was the fact he took us on single viewings and showed us only properties within our requirements and budget. We didn’t up finding a property due to personal reasons but definitely I would go back to KFH in the future.

Janina · 14 December 2024

★★★★★ 5/5

Google

We sold a property through KFH Chiswick and found the team, in particular Liam and Charlotte, to be motivated, knowledgeable and exceptionally professional at all times. I wouldn't hesitate to recommend them.

Emma · 6 April 2026

★★★★★ 5/5

Google

We sold our house with KFH in January 2026. Liam Bray and his team, Charlotte and India were absolutely wonderful to deal with. Their guidance was always very helpful and they were always extremely supportive.

Punita · 13 March 2026

★★★★★ 5/5

Google

KFH were amazing from start to finish in selling our flat. We got a lot of initial valuations, and not only were KFH the most competitively priced, but they were also the closest in valuation to what we actually ended up getting for our flat (which was over asking price in the end). Of all the valuations we got, Liam really seemed to understand the local market and the selling points of our property. Charlotte was the one who we worked with to actually sell our flat, and I can't recommend her highly enough. She was so lovely, helpful and communicative, especially throughout the most stressful parts of the process!! She was always available to answer our queries or chase things that needed chasing. We owe her a big thanks!

Sabrina · 11 October 2024

★★★★★ 5/5

Google

KFH were the third estate agent I approached to sell my late mothers house, right from the start Liam impressed me with a level of preparation and local knowledge, that far out shone the competition. Along with that came a friendly and professional approach without giving the impression he was trying to be my best friend. Liam and his team, especially Craig Dougan were helpful and supportive at every stage of the sale, which at times was frustratingly slow due to the buyers near catatonic solicitor. I do feel that had it not been for Craig and Liam pushing things along I would be still waiting for completion on this sale, and that their drive and focus got this sale over the finish line. Cant recommend them highly enough and would be happy to do business with them again.

Patrick · 25 September 2024

★★★★★ 5/5

Google

I recently had the pleasure of contacting with Fabio at KFH’s Chiswick branch, and I cannot recommend him highly enough. Fabio was incredibly professional, attentive and knowledgeable throughout the entire process. He went above and beyond to ensure everything went smoothly and was always available to answer questions and provide support. His expertise and dedication truly made a difference, and felt confident every step of the way. Thank you so much Fabio for your exceptional service.

Pa-ngasook · 10 November 2024

★★★★★ 5/5

Google

Me and my Mum had found it very difficult originally to find a property to rent for an upcoming start of university. We had arranged viewings with multiples letting agents but decided to just ‘pop’ into KFH the morning of, just to check if they had any properties that would work for us, as we were very much struggling when searching. Within 5 minutes of us entering the office, we had 2 viewings for that same day for 2 flats that met all of our requirements! Rebecca was absolutely amazing, she was so kind and beyond helpful, making our experience personal and our needs very much heard. Especially as she was so honest about properties and the safety in surrounding areas which we found was very rare when viewing properties. By the end of the day, we had become successful in putting an offer in on a flat that we loved, with the professionalism and help of Alistair (who was brilliant too!) The team are amazing and are truly a force to be reckoned with. I could not recommend the team here anymore, so much so, our other friends were in contact with them the next day in viewing a property, and found one too! The proof is in the pudding :)The care that each staff member took was brilliant and if we were to ever need to flat search again in Chiswick, we would only use KFH. The absolute best!

Meg · 23 August 2024

★★★★★ 5/5

Google

I recently sold my house through KFH, Chiswick. They were the second agents that I instructed and their impact was felt immediately. They sold my house within a week, managing to find a cash buyer in the process however I have to say their true strengths and talents were felt throughout the conveyancing process which was far from straight forward. There were multiple barriers to overcome and it felt like the sale was on a knife edge at many stages; I sincerely feel that without the constant care & focussed attention from Liam and the team at KFH, things would have slipped away. If anyone is thinking of selling their property I cannot recommend KFH, Chiswick enough- In this day and age it is a rare thing to find an agency that follows through on what they say they will deliver, whilst being able to communicate faultlessly in the process. If I could award 6 stars I would!

Melanie · 19 August 2024

★★★★★ 5/5

Google

Having the daunting task of finding a 5 bed property to rent, I found that Azhar of KFH in Chiswick was professional, patient and extremely hard working in trying to find us the perfect property. I highly recommend them to anyone wanting a dedicated Estate Agent providing excellent service.

Ingi · 13 September 2025