Trusted Agent profile · London

Kinleigh Folkard and Hayward reviews in London

★★★★★ Excellent

694 reviews across 1 platform

180 King Street, London, W6 0RA

Part of Kinleigh Folkard, see every office.

Kinleigh Folkard's office in London, at 180 King Street, is rated 4.9 out of 5 across 694 reviews on 1 platform, including 694 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

694

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Roy has really helped me out, to find an amazing apartment. Went out of his way to get things done during the weekend. Helped me to finalise the deal and gave helpful advice. I would definitely recommend him and trust his efficiency.

Nayab · 17 August 2022

5/5

Google

We chose KFH Hammersmith to sell our flat because we valued their local knowledge over other Hammersmith-based agencies. They gave us a realistic appraisal where others toyed with inflated valuations and importantly they kept the deal alive throughout an unforeseen hiccup that delayed completion for several months. That involved skill, for which we were very grateful.

TB · 29 July 2019

5/5

Google

Very good and smooth experience :) Krystal and all her colleagues have been very helpful and professional throughout the whole process of renting the flat. I wish all the estate agents where as good ! my partner and I will definitely use this estate agent in the future, keep up the good work :) Gianluca M.

Gianluca · 29 July 2019

5/5

Google

Daria was/is super helpful! Excellent service from KFH!

Samantha · 29 July 2019

1/5

Google

Terrible customer services, by far the most unorganised agency I have ever used! Renting a property through them has been more stressful than when I brought a house! Time after time we were told incorrect information and was pressured throughout the renting process I hope to NEVER have to use them again Avoid if possible for renting in London!!!!

Hannah · 31 July 2016

5/5

Google

I had an amazing experience with Stephano from KFH. He was the most genuine, insightful and helpful agent I had the pleasure of having guide me through the chaos of looking for a place to live in London. I honestly couldn't have asked for a better guy!

Ben · 18 September 2021

5/5

Google

I went to a viewing with Antony Botha and was extremely happy with the service he provided! His communication was great and he made sure everything was clearly made known to me, I never encountered other estate agents with such a talent in explaining concepts.PositiveResponsiveness, Quality, Professionalism, Value

Scarlett · 20 June 2021

5/5

Google

Rayan and the team are great

Ned · 29 July 2019

5/5

Google

Andrea Ferrari managed the sale of our house extremely well, negotiating various inevitable bumps in the road with positivity, proactivity, professionalism and relentless hard work. He has been a pleasure to work with. We also had contact with Hannah, Tanvir and other members of the KFH sales team and had an equally positive experience.

Harry · 29 July 2019

5/5

Google

I would highly recommend this agency. Nemanja, was very supportive, genuine and patient. He proved to be very knowledgable of the Hammersmith area, and straight away managed to find a variety of properties within our price range. He also took great care to familiarise himself with our preferences, keeping our best interests at heart.

Milica · 29 July 2019

1/5

Google

Not helpful and inflexible during the negotiation process. All the time protecting the landlord and pushing for a higher market price.

Ricardo · 18 December 2019

Agent replied

Hi Ricardo, Thank you for taking the time to review us. Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience. Please email us on clientliaison@kfh.co.uk if you would like to discuss this further. We hope to hear from you soon. Kind regards, KFH

5/5

Google

We have received brilliant service from KFH. The staff have been very patient and are working very hard to find a suitable property that satisfies our requirements. We have not wasted time viewing properties or being bombarded with emails that did not match our requirements. We have no hesitation in recommending this branch.

Uma · 29 July 2019

5/5

Google

I was treated in a very friendly way by a member of staff named Antony. He was professional and honest. Not really used to write reviews but I have to say it was great to be treated like that especially compared to other viewings I've been going through lately.

Domenico · 20 November 2020

5/5

Google

Roy guided us through the whole process from finding the right place, getting an offer in and moving in. He was super responsive and always on hand- thank you!

Isobel · 9 July 2023

5/5

Google

Have been liaising with Annabel while viewing properties who has been courteous, professional and informative. Good experience so far

Alex · 29 February 2024

5/5

Google

I had very good service from Heather Froment Jones & Dom Wallis with my re-mortgage. I've used KFH for this before and they have consistently been fantastic and so so helpful with the whole process...worth every penny.

Andy · 3 October 2022

5/5

Google

Great job! Thanks Phil

Stuart · 29 July 2019

5/5

Google

Antony Botha has really done a great job with our property search. He has been really diligent in trying to find us some great rental property options. His communication has been excellent, and has maintained an open and constant dialogue with us throughout our property search, which we really appreciate.

Scott · 8 April 2020

5/5

Google

5* for Antony! I was so impressed with how quickly and professionally he arranged my appointment. He was also able to get things moving quickly without making me feel pressured, and got in touch a few hours later to update me. Amazing customer service at a challenging time!PositiveResponsiveness, Professionalism

Isobel · 20 June 2020

5/5

Google

We had a great experience finding a flat to rent with KF&H Hammersmith, with Antony in particular. He’s been very helpful, professional and responsive throughout the whole process. We would definitely recommend his service to anyone looking for a new place to rent.

Chiara · 11 September 2021

5/5

Google

An extremely professional, seamless experience from start to finish. KFH (Hannah Hewett and Tanvir Chowdhury) could not have been more helpful or communicative. They achieved a real, compelling offer on our house in record time and provided helpful updates in the run up to exchange. I highly recommend this team.

Teresa · 29 July 2019

5/5

Google

I was so lucky to get in touch with this agency. In a very short time Giorgia found the property more suitable for my family and follow us through all the sales process. She's really a good sales agent.Everyone is very nice and always available.Special mention also for Andrea. Thanks

Andrea · 29 July 2019

5/5

Google

Ray in KFH has been super helpful in my experience of renting a property in Hammersmith London! Very informative and follow up very promptly, making the whole process very smooth.

Bryan · 12 March 2023

5/5

Google

After having dealt with a lot of estate agents, I was surprised when I met Antony Botha from KFH Hammersmith. Antony took special care of us, being a great listener and always going the extra mile to meet our needs. He was very transparent …

Ilaria · 8 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kinleigh Folkard and Hayward

Has Kinleigh Folkard won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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