Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGURDEEP GOHLER
I recently sold our family home which I have lived in for the last 30 years. This was a huge life changing decision which I did not take lightly. I interviewed three estate agents and made one of the best decisions of my life in choosing Gurdeep and his wonderful team at KFH. The whole process from start to finish with viewings, offers and acceptance was so much easier and less stressful than I could possibly have imagined all entirely down to his extremely wonderful service including an amazing selling strategy. Whenever I called him, (frequently) he was either available or called me back within the hour added to which he was extremely reassuring and supportive. Everything was explained to me so simply and clearly. A member of his team even came to my house to assist me in scanning my passport. Added to this he continued to support me when he moved to another KFH office. My friends and colleagues have often moaned about 'Estate Agents'. If they were under the care of Gurdeep Gohler they would change their opinions immediately.
I simply could not recommend him more highly and by way of this posting would like to officially thank him enormously and wish him all success in the future.
Caroline Cornish-Trestrail
Caroline · 15 August 2026
Agent replied · 22 August 2026
Thank you for sharing your wonderful experience, Caroline. We are thrilled to hear that Gurdeep and our team made the process of selling your family home so much easier and less stressful. Our commitment to providing knowledgeable and supportive service is at the heart of what we do. We appreciate your kind words and wish you all the best in your future endeavours.
★★★★★ 5/5
GoogleWe had a difficult time selling our flat. First time it fell through at the last minute and the second time took 5 months, both due to forces outside KFH.
I want to thank the team at KFH for steering me through both sales. Special thanks to Camila who, despite changes in personnel while the flat was going through, was the helpful, cheerful and professional anchor holding it all together and keeping me sane. Gurdeep, also thanks to you for taking it on towards the end and getting to grips with all the twists and turns to get it over the line.
Great team and all my thanks. It has been a long journey but all done now.
Helen · 15 August 2026
Agent replied · 22 August 2026
Thank you for sharing your experience, Helen. It was a pleasure working with you to successfully bring the sale to completion, and we are delighted that we were able to meet all of your requirements throughout the process. We wish you every success in the future and hope to have the opportunity to work with you again should you need our services.
★★★★★ 5/5
GoogleCaspar has been incredible. From seamless arrangements of first and many consecutive viewings, to prompt flexible and extremely professional handling and support of submitting and offer and having it accepted, and everything that followed, Caspar has been an absolute delight to work with. Incredibly impressive, and very grateful to have been lucky to work with K&H and Caspar. Many thanks for your brilliant support, flexibility, and appreciation of my time, and highly professional manner of handling the whole process.
Marina · 23 March 2026
Agent replied · 13 April 2026
Thank you for sharing your wonderful experience, Marina. We are thrilled to hear that Caspar provided you with seamless arrangements and exceptional support throughout the process. Our team is dedicated to delivering reliable and knowledgeable service, ensuring our clients' goals are met at every stage. We appreciate your kind words and are grateful for the opportunity to assist you
★★★★★ 5/5
GoogleReally happy with my experience with KFH Bayswater. Demi-Marie was really friendly and helpful when showing me around the property, and made everything from putting in an offer to finding a place to rent really easy. The whole team were lovely to deal with and communication was great throughout. Would definitely recommend KFH if you’re looking to rent!
Cai · 15 August 2026
Agent replied · 22 August 2026
Thank you for sharing your wonderful experience with us. We are delighted to hear that Demi-Marie provided friendly and helpful support throughout your journey. Our team strives for reliable communication and quality service, ensuring a smooth process for our clients. We appreciate your recommendation and wish you all the best in your new rental
★★★★★ 5/5
GoogleCaspar was fantastic! From the outset, he was empathic to our previous experience with another agency. He listened to what we wanted and our concerns, kept us updated every step of the way, and helped us win the house we love. Super friendly, very professional, and genuinely cared about getting us the house we set our heart on. Raj, his director was very professional and made sure that the bidding was fair. Huge thanks, we recommend them highly!
Soundstrue · 13 March 2026
Agent replied · 13 April 2026
Thank you for sharing your wonderful experience with us. We are thrilled that Caspar's understanding and support helped you secure the home you love. Our team is dedicated to providing reliable and knowledgeable service, ensuring our clients' goals are met at every stage. We appreciate your high recommendation and wish you all the best in your new home
★★★★★ 5/5
GoogleDemi-Marie has been an absolute dream to work with throughout our move. She’s gone above and beyond at every stage, always providing a fantastic level of service. From organising viewings to handling offers and coordinating the logistics of moving, she made the entire process feel seamless and stress-free, a renter’s dream.
We couldn’t be happier with our experience and would wholeheartedly recommend Demi-Marie and her team. Thank you!
Katie · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Katie. We are thrilled to hear that Demi-Marie provided you with such a fantastic level of service and made your move feel seamless and stress-free. Your recommendation means the world to us, and we look forward to supporting you again in the future
★★★★★ 5/5
GoogleDemi was an excellent real estate agent. From day one, she was professional, patient, helpful, and always a pleasure to deal with. I would 100% recommend both Demi and the company to anyone looking for a reliable and professional service. Thank you so much, Demi!
Marjorie · 18 August 2026
Agent replied · 22 August 2026
Thank you for your kind words, Marjorie. We are thrilled to hear that Demi provided you with professional and supportive service. Our goal is to ensure reliable and quality outcomes for all our clients. We appreciate your recommendation and look forward to assisting you again in the future
★★★★★ 5/5
Google"I cannot recommend Rajan at KFH highly enough. We just completed on our property, and the entire process was handled with such care and professionalism. Rajan was always available to answer our questions and went above and beyond to ensure everything stayed on track during the final stretch. If you want someone who actually cares about your move and not just the sale, look no further!"
SUNIL · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, Sunil. We are thrilled to hear that Rajan provided such supportive and professional service during your property journey. Our goal is to ensure truly successful outcomes for our clients, and it’s wonderful to know we aligned with your needs.
★★★★★ 5/5
GoogleWe were struggling to sell our garden flat in a tough market when KFH approached us. The promised to utilise their sales teams across 4 offices to give us the best chance of selling it. Gurdeep coordinated the process, assisted by Craig, Eshal and Oliver and their tenacity and keeping us informed throughout the process was outstanding. They coordinated viewings with our tenants with care and we're extremely grateful of their hard work.
Neil · 25 July 2026
Agent replied · 22 August 2026
Thank you for sharing your experience, Neil. We're delighted to hear that our team's dedication and local expertise helped you navigate the tough market. Our focus is always on delivering reliable and supportive service to achieve truly successful outcomes for our clients. If you need further assistance, please feel free to reach out to us
★★★★★ 5/5
GoogleDemi-Maria has been really helpful in helping us find a flat! She is really communicative and friendly and kept us well informed of the process.
Alex · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind words, Alex. We're delighted to hear that Demi-Maria provided you with supportive and informative assistance during your flat search. Our knowledgeable team strives to align with our clients' goals and deliver reliable results. If you need further assistance, please don't hesitate to reach out to us
★★★★★ 5/5
GoogleI recently had the exceptional experience working with Demi-Marie Gutierrez who has successfully found me a beautiful new home in my desired area. Demi from end to end has offered incredible professional service supporting me in getting me into my new rental. She is incredibly quick at solving all of the work to be done to secure my new tenancy and also was a brilliant problem solver in juggling between myself and the landlord to ensure a smooth process. Thank you for your amazing service.
Alix · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Alix Sutherland! We're thrilled to hear that Demi-Marie Gutierrez provided you with exceptional service and support in finding your beautiful new home. Your experience reflects our commitment to customer-centric service, and we look forward to assisting you again in the future
★★★★★ 5/5
GoogleI’ve dealt with KFH Bayswater for many years. Caspar Mason is excellent and couldn't recommend him highly enough. He is responsive, professional and genuinely cares for both parties. He’s a credit to the Bayswater branch.
Tara · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, Tara. We are pleased to hear that you find your service with Caspar was responsive and professional. Our team is dedicated to understanding our clients' needs and delivering quality results. We appreciate your support and look forward to continuing our relationship.
★★★★★ 5/5
GoogleFirst time meeting with KFH, met with Demi for a letting. I was really pleased, Demi was knowledgeable and friendly, gave me some great insights and information will definitely be moving forward.
Rock · 13 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience with us, Rock Daisy. We are delighted to hear that you found Demi knowledgeable and friendly. Our team is committed to providing quality support and local expertise to ensure truly successful outcomes. We look forward to assisting you further as you move forward
★★★★★ 5/5
GoogleI had the pleasure of speaking with Camila whom was the first point of contact and represented the agency with exceptional professionalism, sunniest disposition, remarkable client service skills, great capacity to understand my requirements, attention to detail, and effortlessly went above and BEYOND. This company and agency is very blessed to have Camila be at the forefront of the business. Truly memorable customer service and an absolute delight during the tedious task of finding a suitable abode.
C · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, C M! We are thrilled to hear that Camila provided you with exceptional service and truly memorable customer support. Your feedback highlights our commitment to being customer-centric and reliable, and we look forward to assisting you again in the future. Best of luck!
★★★★★ 5/5
GoogleCaspar has been a total pleasure to deal with throughout my search. He’s constantly been on hand and provided an outstanding service for any matter or query. I highly recommend him!
Jacob · 13 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience, Jacob. We are delighted to hear that Caspar provided you with outstanding support throughout your search. Our knowledgeable team is dedicated to delivering truly successful outcomes for our clients.
★★★★★ 5/5
GoogleBeen on a flat hunting journey, thanks to Caspar - very professional from the start, great communication and always helpful. It has been a pleasure working on this with him.
Shen · 13 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience with us Shen. We are glad to hear that you found our communication and support helpful during your flat hunting journey. Our goal is to provide reliable and knowledgeable service to achieve truly successful outcomes for our clients.
★★★★★ 5/5
GoogleBeau was very helpful and informative about all the properties she showed us, very professional and knowledgeable.
Jan · 16 March 2026
Agent replied · 13 April 2026
Thank you for sharing your experience with us. We are glad to hear that Beau provided you with knowledgeable and professional support. Our goal is to ensure truly successful outcomes for our clients. If you need further assistance, please feel free to reach out to us
★★★★★ 5/5
GoogleCaspar has been a great help whilst looking for a property! Would definitely recommend going through him.
Michael · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words, Michael. We are glad to hear that Caspar provided great support during your property search. Our goal is to ensure truly successful outcomes for our clients.
★★★★★ 5/5
GoogleMonica has been excellent in assisting me with my search so far, highly recommend.
Joseph · 13 February 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience with us. We are delighted to hear that Monica has been so supportive in your search.
★★★★★ 5/5
GoogleGreat when you get the right sales. Caspar has been very smooth end efficient.
Florian · 13 February 2026
Agent replied · 13 April 2026
Thank you for your wonderful review, Florian! We're thrilled to hear that you found our service great and that Caspar was smooth and efficient. Your feedback is valuable, and we look forward to working further with you!
★★★★★ 5/5
GoogleWe’ve been with KFH for years now and never had a single issue. KFH Demi helped us rent out our property so quickly and made the whole thing completely stress-free and organised. Cheers for the great help!
Jonathan · 15 August 2026
Agent replied · 22 August 2026
Thank you for sharing your experience, Jonathan. We are thrilled to hear that Demi provided you with such supportive and organised assistance in renting out your property. Our local expertise and commitment to quality ensure truly successful outcomes for our clients. We appreciate your trust in us and look forward to continuing to meet your needs
★★★★★ 5/5
GoogleDemi was super helpful, thanks to her
Özenç · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Özenç Duran! We are thrilled to hear that Demi was super helpful and provided you with the support you needed. Your feedback inspires our team to continue delivering trustworthy and reliable service, and we can't wait to welcome you back soon
★★★★★ 5/5
GoogleCaspar is amazing and very helpful and so helpful
Mahmood · 13 March 2026
Agent replied · 13 April 2026
Thank you for sharing your wonderful experience with us, Mahmood. We are delighted to know that you found our support to be both amazing and helpful. Our knowledgeable team is committed to delivering reliable results that align with your goals.
★★★★★ 5/5
GoogleGood warm agent on a rainy day London is a delight
Shuang · 13 February 2026
Agent replied · 13 April 2026
Thank you for your review, Shuang Zou! We're thrilled to hear that your experience with Monica was positive. Your feedback inspires our team to continue providing reliable and quality support, and we can't wait to assist you further in your search!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
