5/5
GoogleVery good experience with Reece and Rebecca when securing a new property. They were responsive and very helpful in dealing with the landlord and setting up our new home.
Trusted Agent profile
Kinleigh Folkard and Hayward reviews
★★★★★
553 reviews across 1 platform
199a West End Lane, London NW6 2LJ
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's London office at 199a West End Lane is rated 4.7 out of 5 across 553 reviews on 1 platform, including 553 Google reviews rated 4.7. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleA big thank you to the whole team at KFH who worked tirelessly to get my house sold. I will use them again in the future.
5/5
GoogleIt was great speaking wih Mr Reece wallace , he was very polite and helpful. He Always kept contact with me to check if he could be of any help. Thanks
5/5
GoogleGreat service, Martina could not do enough to keep us up to date with viewings and feedback, they worked so hard to rent our property and I would definitely use them again.
4/5
GoogleRebecca and Andre' are areal assets for this agency. They are fast and efficient and very helpful. I'd recommend the agency for all your local estate agency needs in the area.
5/5
GoogleGreat experience dealing with KFH, looked after very well by Oceane - who goes the extra mile!
5/5
GoogleThe Lettings team led by James Boal are incredibly helpful and professional and always keep me in the loop with potential viewings and weekly updates and successfully let my properties
1/5
GoogleRating only, no written review.
Agent replied · 23 June 2026
We’re really sorry to see your 1-star rating and to hear that your experience did not meet expectations. We take feedback like this very seriously and would genuinely appreciate the opportunity to understand what went wrong and see if we can help resolve things for you. If you’re open to it, please contact us directly or share your details so a member of the team can reach out to discuss this further. Thank you, and we hope we can speak with you soon
5/5
GoogleRebecca at KFH was honestly, quite simply the most diligent hardworking and loveliest agent I've ever dealt with, and found us the perfect new family home. Completely delighted. thank you.
5/5
GoogleVery happy with KFH's agency services. We sold our West Hampstead flat through them and their service was very professional from the initial meeting all the way through the sale process. Thanks!
5/5
GoogleGreat experience with Andre, helped me secure my new home!
5/5
GoogleA sensible valuation meant the property was listed correctly the first time. The process went through smoothly with Joe easing any potential wrinkles.PositiveProfessionalism
5/5
GoogleOceane helped me find my dream flat in London. Very dedicated and accessible. I would highly recommend.
4/5
GoogleI thought the team was very friendly and professional, hard working and most importantly focused on you, this gave us confidence that they would find us the perfect tenant.
5/5
Googlevery professional agency, thanks to kelly Duffy who helped me in every step to rent a flat, patient and always available, very professional and excellent.
5/5
Googlewant to express great thankness to Andre. his profession and patience impressed me a lot.
5/5
GoogleGreat professional service throughout - Elliott Brown found me a great property for myself and my daughter. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReece been great guy he helped me a lot to find new flat, i really appreciate your hard work. Very professional
5/5
GoogleReally good experience with KFH - good properties, quick responses and very helpful. Rebecca from the West Hampstead branch was a superstar. Would use again in the future.
1/5
GoogleRude, aggressive and not very professional - very unpleasant experience on the whole.
5/5
GoogleThe team went to war to secure me a new tenant! Relentless, aggressive and client focussed to ensure that I minimised my rental void.
5/5
GoogleRecently purchased a flat in West Hampstead through Jamie who was very helpful and communicative throughout the process. Excellent service.PositiveResponsiveness, Professionalism
1/5
GoogleThere’s a video of the kfh team doing balloons in plain sight which is really disappointing…
1/5
GoogleStaff been doing NOs in plain view of the public 😭😭 sort it out …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Kinleigh Folkard and Hayward
How many reviews does Kinleigh Folkard and Hayward have?
Kinleigh Folkard and Hayward's London office has 553 reviews across 1 platform: 553 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Kinleigh Folkard and Hayward's rating?
Kinleigh Folkard and Hayward is rated 4.7 out of 5 across all 553 reviews, and 4.7 out of 5 on Google from 553 reviews, checked 9 October 2026.
Where is Kinleigh Folkard and Hayward's London office?
Kinleigh Folkard and Hayward, 199a West End Lane, London NW6 2LJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.