Trusted Agent profile · London

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Kings Group London reviews

★★★★★ Excellent

539 reviews across 3 platforms

248 Hoe Street, London, E17 3AX

Kings Group's office in London, at 248 Hoe Street, is rated 4.5 out of 5 across 539 reviews on three platforms, including 466 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

466

Reviews on Google

This office

Facebook logo

2.0 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Met George today to view a few properties. He was very helpful and guided us. It’s a big complicated step in our life and his advise made everything much clearer.

Shah · 22 May 2019

5/5

Google

Represented us and sold my parents home for them. very helpful and energetic service, quite professional in conduct and action , pretty impressive service all round , would use again.

Chris · 22 May 2019

5/5

Google

I highly recommend Kings Group if you’re thinking about getting onto the property ladder, and if you are lucky enough to work with the lovely Mercedes Cole, I’m sure you …

Marqus · 1 October 2018

5/5

Google

It was a pleasure dealing with Kings Group as they were very helpful and understanding! They were very professional on how they handled their clients, so I Highly …

Alban · 1 October 2019

5/5

Google

Razz and Bryn have been great to deal with, easy to get hold of and always prompt with getting back to you. Would definitely use them again

Leon · 22 May 2020

1/5

Trustpilot

Stay away from kings group in Enfield

If you want bad service and your time to be wasted go to kings group Enfield if you want good service and to save time look elsewhere.

Mike · 13 March 2020

5/5

Google

I recently rented an apartment through Kings Letting. It was the easiest and the quickest move ever, thanks to the excellent service provided by Zaman Ahmed.

Kiran · 22 May 2020

5/5

Google

I received outstanding help from Mr Tameem, he helped me pick the right choice for me and my partner, really good service quality and very friendly.

Sadiah · 22 May 2020

5/5

Google

Amazing service, Managed to find a good property with the help Mr Tameem S. Very friendly staff and knowledgeable. Deffo recommending to friends and family

Soma · 22 May 2020

5/5

Google

Very helpful and insightful into todays market. Was dealing with a young man called George, who was always on hand to answer any questions i had.

James · 22 May 2019

5/5

Google

Great service, i was being catered to by a gentleman called George Ward, he was very professional and very dedicated to helping regarding my enquiries.

Jackie · 22 May 2019

5/5

Google

Great service and looked after very well by Scott. Will use again and recommend to friends. A very enjoyable experience at a trying time. …

Mark · 1 October 2018

1/5

Trustpilot

very bad customer Service

very bad customer Service very shady practice. very aggressive staff.

Noveal · 5 July 2022

1/5

Trustpilot

Very poor estate agent

Very poor estate agent. Misleading and poor customer service. Stay away.

Mark · 25 January 2022

5/5

Google

Had a very good first time buyer experience from Musa. He was very professional and offered very good service.

Sualeh · 22 May 2019

5/5

Google

Was assisted by Zubair when looking for a property. Very informative and helpful. Would definitely recommend.

Logan · 22 May 2020

5/5

Google

Very friendly and courteous service from Emmanuel Boateng. Always helpful and ready to respond where possible.

Weng · 22 May 2020

1/5

Facebook

Very disappointing that we had to write to them about being racially discriminating in relation to showing of properties for sale.

Nick · 23 May 2017

5/5

Google

Great service all round. Direct contact with Mercedes who again, provided an excellent customer service. Very satisfied.

Charles · 22 May 2019

5/5

Google

Great service from Mercedes, kept me well up to date with the whole process, would definitely recommend

Harry · 22 May 2019

5/5

Google

Excellent service all round especially from a Mr George Ward and branch manager Bryn Nettle. Throughly recommend!

Riana · 22 May 2019

1/5

Facebook

Not good customer service

ΣΩΤΗΡΟΠΟΥΛΟΥ · 26 April 2022

5/5

Google

Vitaliy service is very good, very friendly, help me a lot, thank you very much!

Dong · 22 May 2019

5/5

Google

Had exceptional service from Mercedes, went that extra mile. Easy, refreshing experience. Would definitely recommend!!

Alanis · 22 May 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group London

Has Kings Group won any awards?

Yes. In The Trusted Agent 2026 awards: Kings Group, London won Gold.

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