Trusted Agent profile · London
Verified
★★★★★
555 reviews across 4 platforms
6 Church Street, London, N9 9DX
Kings Group's office in London, at 6 Church Street, is rated 4.5 out of 5 across 555 reviews on four platforms, including 482 Google reviews rated 4.8.
482
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
61
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much to Joe and the team, who worked tirelessly for us helping us to achieve the best possible outcome! In particular special thanks to Joe who guided us through with patience and support. Highly recommend King's Edmonton.
Hello Yiannoula Thank you for taking the time to post your positive review. very pleased we were … More
5/5
GoogleReally happy with these guys. My mum has used them in past and never complained - I see why! Special thanks to Ali and Stuart for all their hard work. I hope to work with them again in the future.
Hello Rahima Thank you for taking the time to leave a positive review. It was a pleasure … More
4/5
TrustpilotReview of Kings Letting Agency Enfield Town
Review of Kings Letting Agency Enfield Town I’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.
5/5
GoogleJust completed a properly sale with the Edmonton branch and would like to say the team was very efficient with special thanks to Joe who negotiated with our buyer and to Stuart, whose down to earth attitude made us decide to use Kings to start with.
Hello Valerie Thank you for your lovely review. It was an absolute pleasure working with you … More
5/5
GoogleI like the way you receive the costumes My is PRINCE
5/5
GoogleNick & Josh are super easy to work with & sold our house quickly! Communication was always timely and the process was as stress free as it could be.
Hi Ashleigh, thank you for the 5* review it really means a lot to us. We hope you and Mal will be as happy in your new home as you were in the one we sold for you xx. All the best Nick & Josh @ EweMove Exmouth
5/5
GoogleHave been viewing lots of properties with Kings Group Edmonton and they have been great. The estate agent who has been helping us called Olly has been a true professional and he has taken the time to help us with all the viewings. Highly recommend.
Hello Joanna Thanks so much for taking the time to post a review . The team really appreciate … More
5/5
GoogleWorking with these guys was really easy. I was purchasing one of their properties and Olly made sure the process was moving along swiftly which mean I didn’t really need to chase any information as things were getting done! Always happy to …
Hello Husna Thank you for your lovely review. It was an absolute pleasure working with you … More
5/5
GoogleAli Soares was very supportive and helpful with finding us a home, kept us updated at all times and maintained a high level of professionalism throughout. I almost gave up buying because other branches had let us down so many times however …
Hello Ully Great to hear your experience with our Edmonton branch was so positive. Very … More
5/5
GoogleI can't speak highly enough of the exceptional service I received from George Gabrail throughout my mortgage process. From the very beginning, George was attentive, proactive, and truly committed to helping me find the best mortgage …
5/5
GoogleI would like to leave a 5-star review for Mr. George Gabrail. His services as a mortgage broker exceeded all of my expectations. George is extremely thorough, diligent, meticulous, very knowledgeable and very personable. He conducted …
5/5
GoogleNick Badger at Ewe Move is a brilliant estate agent. He was true to his word, was easy to contact and got us a great price for our house. We will definitely recommend to everyone.
Hi David, thank you very much for the 5* review it means a lot to us. We got there in the end with a little wobble in the middle :-) I hope you, Katy and the kids are happy in your new home. Many thanks Nick @ EweMove Exmouth
5/5
GoogleKept me informed with updates progress .Handled marketing & viewings .Pleased with a smooth sale .
Hello Keith Thank you for your positive feedback. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the … More
5/5
GooglePerfect experience , let's face it EAs have a bad reputation, however this was to the contrary , nothing was too much for the team , great communications, sold property within 8 days !!
Hello Andrew Thank you so much for your 5 star feedback and for choosing Kings Group to help you with the sale of your property. It was a pleasure working with you. … More
5/5
GoogleStuart and the team at Kings delivered a flawless service - a great deal, dealt with professionally and practically. No delays and no disruption delivered through a very personal and pragmatic service. I would highly recommend
Hello John Thank you for your lovely words in your review. All the team really appreciate … More
5/5
GoogleNick was a pleasure to deal with from the first viewing right through the process. Honest, responsive, professional and accommodating, he made the purchasing process a real ease. I would thoroughly recommend Nick to anyone looking to sell or buy property.
Thank you for your kind words Andy, it was a pleasure to deal with you to. I'm sure you and your family will be very happy in your new home and love living in Exmouth.
5/5
GoogleI would definitely recommend Kings in Edmonton. We used them for a purchase and Olly and Joe kept us up to date with everything. Thanks guys
Hello Bev Thank you for your positive review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More
5/5
GoogleKings group estate agents have been amazing at selling my property, I want to specially thank Stuart Mackay, for all his hard work, in not only getting the price I wanted but …
Hello Heena Thank you for leaving such lovely words in your review. Thank you for choosing … More
5/5
GoogleAwesome job from Joe, Bruce and the team at Kings. Gave great guidance on what was achievable - and even recommended solicitors who proved to be both reasonably priced and very focused and on the ball - and then worked to help us achieve …
Hello Great to hear you had such a positive experience with our Edmonton branch. We … More
5/5
GoogleAll the way through Josh and Ewe move were excellent. Nothing was too much trouble, I would highly recommend them to anyone in the future!
Hi Mike, thanks for the 5* review it means a lot to us. We hope you've settled in to your new home and will be very happy there for years to come, but more importantly welcome to Exmouth :-). All the best Nick & Josh.
1/5
TrustpilotLack of communication and failure to act on repairs
As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!
5/5
GoogleI would highly recommend Kings Group. From beginning to completion of my recent sale Stuart was so supportive every step of the way. Thankyou Kings.
Hello Julie Thank you for your lovely words in your review. It has been a pleasure working with you on the sale of your property and great to hear your experience with our … More
5/5
GoogleI got enough support for buying the property . Appreciate very much
Hello Mikel Thank you for your positive review, it was a pleasure working with you on your property purchase. … More
5/5
GoogleWe’ve just started renting from Kings Edmonton Branch, and they have been incredibly helpful. We have had many questions and they’ve always managed to reply quickly and with as much help as possible. Even now we have moved in, they are very happy to help with any other queries we have. Would definitely rent from them again.
Hello Max, Thank you so much for taking the time to post a review and for your kind words, … More
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