Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndrew Grossett supported my through my first time purchasing a property and was absolutely brilliant. He was always prompt with responses, knowledgeable about the area and the property and happy to accommodate me whenever I wanted to view the property. He often went the extra mile in helping to get additional information from the seller to help me progress my purchase as quickly as possible and explained everything to me clearly. There were never any 'silly' questions in his eyes. I will certainly go to JT Clarke and Andrew for any future buying or selling!
Maddison · 27 March 2023
★★★★★ 5/5
GoogleJason has been absolutely fantastic through out our whole purchase and I'd highly recommend using JT Clarke to anyone looking to buy or sell.
Jason was always at the end of the phone (even when he was on holiday!) whenever I needed clarity on our purchase and was the first to offer his support when things needed moving on. First class experience all round.
When the time comes to either buy again, or sell, I'll definitely be coming back to Jason & JT Clarke!
George · 27 March 2023
★★★★★ 5/5
GoogleOur buyers solicitors were awful! You may have heard stories about the state of conveyancing but we could trump them all. A 6 week completion turned to 18 weeks due to an incompetent solicitor who also lied to all parties. Andrew was brilliant, patient and supportive. We were close to giving up but Andrew stuck with it and saved the day! Nice guy to boot!
Steve · 26 March 2024
★★★★★ 5/5
GoogleJason and the team were fantastic to sell our property with.
They go above and beyond to help and get that sale completed!
It was a pleasure to have worked with you.
Thank you for all you did, to get the job done.
Zara · 27 September 2024
★★★★★ 5/5
GoogleHave just completed on a lengthy conveyancing process. Andrew was invaluable as a liaison between myself and the seller. He went above and beyond to help push the sale along and was a great source of support and advice.
From the outset, the property was marketed by 2 estate agents and the difference in service level provided by Andrew and JTC was remarkable.
Communicative, dedicated and reliable. Thankyou
Jake · 27 March 2023
★★★★★ 5/5
GoogleJason at JTC was heroic in his support during the process of purchasing our home. Though there were lengthy delays due to the seller's solicitors' incompetence, Jason diligently persevered and made the purchase possible before our mortgage offer expired. Thank you Jason for all you did, we are so happy in our home.
Alex · 26 March 2024
★★★★★ 5/5
GoogleThis was our first time working with Andrew and the team at JT Clarke. We put our trust in them from the start, and were not disappointed. They handled our sale with professionalism, and kept us informed every step of the way. If we had any doubts, a quick phone call would put our minds at ease. We would have no hesitation in using their services again in the future. Well done guys, thank you from us.PositiveProfessionalism
Geoff · 21 June 2021
★★★★★ 5/5
GoogleWe recently used JT Clarke to sell our property in Peckham and I would like to share the experience. They are highly professional, with deep and up to date knowledge of SE15. From the moment we instructed them we felt confident as they demonstrated a strong work ethic, achieve plenty of viewings and gave us constant feedback. They achieved multiple offers and managed to find a qualified buyer and secured a price that exceeded our expections. Once the sale was agreed they continued to manage the process effectively, with constand communication and enabled the process to concluded quickly even though we faced a number of challenges; Jason and his team would always be available to helped to keep the sales process on track.
In summary, I would certainly recommend JT Clarke to anyone looking to sell a property in the area. They really work exceptionally hard to get the best price and their communication skills are first class. I would definitely use them again! Thanks to Jason and his team for all that you have done and keep up the good work.
Richard · 21 June 2020
★★★★★ 5/5
GoogleMy friend and I were seriously let down by another landlord with the agreement falling through just 4 days before we were supposed to move in. We found a property up for rent by JT Clarke on Tuesday morning and spoke to Andrew on the phone - I explained the situation and also the fact we were not currently in London. Within 10 minutes of the call, Andrew had gotten to the flat and showed me round the property on video call. Within 1 day, he had sorted out our references, a full clean of the flat, and tenancy agreement. Within 3 days we have been able to get the keys and move in. I could not speak highly enough of the service we received and we are super grateful to Andrew as he made a stressful situation, so much less stressful.
Charlotte · 21 June 2020
★★★★★ 5/5
GoogleI cannot speak highly enough of JT Clarke and Jason in particular who has taken great care and time to help with the successful sale of my property. Everything from the particulars, pictures, price, marketing, communication through to keeping in touch and offering moral support (!) Jason has been brilliant. I would unquestionably recommend him and team to manage your sale or rental and will be keeping in touch in the hope we can find a new home with him too. Thank you!
Victoria · 21 June 2020
★★★★★ 5/5
GoogleThere aren’t that many people who are exceptionally good at what they do. Andrew is one of them.
For the complicated purchase of a large leasehold property, he was incredibly focussed and kept both parties informed and on track.
He pushed our respective legal firms to close in record timing. I signed the lease on Thursday and had the keys on Friday!!
JT Clarke Peckham are good people. I highly recommend them.PositiveResponsiveness, Quality, Professionalism
Izaak · 29 August 2021
★★★★★ 5/5
GoogleI can honestly say that JTC are the best agent I have Let through and I have been renting since 2010, they have been professional and kept me updated along they way before signing the contract, I was pleased to hear that the property I have rented is managed through JTC and to date I still have no complaints.
There were a few things I needed to be looked into just after moving in and their Property Management department got right on to it and within a day of reporting things were sorted.
JTC come highly recommended - 10/10 for this agent.
Kelly · 22 June 2019
★★★★★ 1/5
GoogleWe made an offer on a flat marketed by JT Clarke. On Friday, the agent (Ade) confirmed that our offer had been accepted and that they would not conduct more viewings. We engaged solicitors and a mortgage broker and spent considerable time and incurred costs to do so. At JT Clarke's request, we provided details of the solicitor and mortgage broker in writing on the Friday.
On Monday, when we called Ade, he explained that one of his colleagues conducted a viewing on the Saturday (despite him confirming JT Clarke would not be doing any more viewings when he spoke to us on Friday) and that the client had put in a higher offer. Ade asked us to consider increasing our offer.
We feel that JT Clarke have acted very unprofessionally with us and we have followed all their requests since the beginning. They fully understood that we had already engaged a mortgage broker and solicitor and they had their details in writing. They still continued to market the flat. We feel that we have been very unfairly dealt with. We also believe that estate agents should be regulated in terms of their conduct and should be liable for costs suffered by clients because of their negligence or unscrupulous behaviour. We hope that prospective clients of JT Clarke have been warned appropriately and can take the necessary precautions.NegativeResponsiveness, Quality, Professionalism, Value
Nishal · 29 August 2021
Agent replied · 20 June 2024
We apologise for the misunderstanding here. You are correct in that your offer was made and submitted to our client on the Friday. Ade, a recent and yet valued member of our team in his enthusiasm based on the level of your offer, expected it to be accepted but due to protocol with our client, we were not able to cancel any viewings until we have had confirmation from them that it was formerly accepted. As this did not happen on the Friday we were left with no choice but to continue viewings. Hence the subsequent, viewing and offer on the Saturday which you were notified of on the Monday at the earliest possible convenience. Whilst we appreciate the disappointment of you not successfully securing this property for yourself, we disagree that we acted unprofessionally as there was only two days between our communications with you (one of which is a sunday when we are closed), we are puzzled by the allegation of your incurred costs as the solicitors had not been issued sale of memorandums as yet!
We are certainly not an agency in the business of gazumping clients and take pride in the service we offer and our business, so again we can only apologise for the outcome and misunderstanding here.
★★★★★ 5/5
GoogleAlways use this company to find good tenant . Reiterating the word “good”, they spend the time to source your requirements. Worked with them for many years now.
Working with Jerome was a pleasure, he kept me informed all way as he understood my concerns. He took care of all the detail and found me a tenant who loves the property.
I would recommend to use this company.
Opening · 22 June 2019
★★★★★ 5/5
GoogleAndrew was massively helpful when we purchased a property that JT Clarke London were marketing, in Catford, in late 2021. He did all he could to keep things moving and went above & beyond to ensure we got it over the line in February 2022. …
Ross · 16 April 2023
★★★★★ 5/5
GoogleJT Clarke is a very professional business that puts its clients first. All members of the team, especially Marsha, offer a First Class Service. Their passion for customer service is second to none and every effort is made to ensure that everyone they deal with has a very good experience. Please do take the time to embrace the JT Clarke experience and you will not be disappointing.
BioPest · 22 June 2017
★★★★★ 5/5
GoogleWe had a great experience with Andrew and the team. He was very help and responsive throughout the process (even calling us the day after his baby was born). Andrew went over and above for us and for his client and if we were selling a house we’d be sure to use him.PositiveProfessionalism
K · 29 August 2021
★★★★★ 5/5
GoogleI can't recommend Andrew/Jason and the team at JT Clarke London enough, we had a really positive experience from start to finish.
My property was valued and everything arranged to get it up on the market …
Linden · 16 April 2023
★★★★★ 5/5
GoogleAs a tenant, I can't recommend JT Clarke and Karren enough! My experience of estate agents in London has been hit and miss and it's amazing to have an agent that is responsive, professional and personable. They also deal with first rate contractors who go above and beyond to help. Thanks JT Clarke Peckham!
Emily · 21 June 2020
★★★★★ 5/5
GoogleAndrew, Jason and team are one of the best estate agents I have worked with. Good value, responsive and personal, they offered a precise service, which ensured the quick sale of my Peckham property. Would recommend & definitely work together again. thank you JT Clarke.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 21 June 2021
★★★★★ 5/5
GoogleThe service provided by JT Clarke in Peckham and in particular by Jason Morris was outstanding...why aren't all letting agents as good as this one.
Jason can do in a week what it takes other agents 4 weeks to achieve.
Thank you Jason you are a true professional and a great guy
Richard · 22 June 2019
★★★★★ 5/5
GoogleJT Clarke and in particular Andrew were amazing agents and I can't recommend them highly enough.
They were quick, clear and professional and keep all parties informed and upto …
Robert · 16 April 2023
★★★★★ 5/5
GoogleThanks to Ade for helping us find the best property! We're so excited to move in and he really made the process easy and straightforward! Didn't hurt that he was also french speaking! :)
Definitely recommend Ade and JT Clarke!PositiveResponsiveness, Professionalism
Cece · 29 August 2021
★★★★★ 1/5
GoogleDeeply unprofessional and difficult to work with. They sent the wrong checkout report and have been disorganised and slow to reply. They’re bad neighbours and unpleasant in negotiations. There are plenty of better estate agents in the area - save your time and energy.
Josh · 27 March 2023
Agent replied · 20 June 2024
Sorry you feel this way when we have looked after this property and your landlord for many years without issue or complaints from any of the other tenants. It would have been preferred for you to have contacted our office expressing your individual grieviance so that we could have resolved the issue rather than a negative review that really does not provide any clairty or truth in this instance. Nevertheless, we wish you all the best and apologise that you feel this has been your experience.
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