Trusted Agent profile · London
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVery good service
Vanessa Sin and Britney-Lea Ogbebor have been incredibly professional and helpful throughout my experience. Their communication was clear, and they made the process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services. Five stars all the way!
5/5
TrustpilotI had an issue with my bedside table…
I had an issue with my bedside table and the issue was handled promptly by Priscilla. She frequently checked in and ensured the contractors had done their job.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotMany thanks to Alexandra
Alexandra had helped a lot in the whole recent letting processing. She is very patient in answering my questions as I have zero knowledge in the normal practice in UK.
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Alexndra.
5/5
TrustpilotPriscilla Ogefere helped me with an…
Priscilla Ogefere helped me with an ongoing issue and provided exceptional service by keeping me updated with every step along the way and helping to provide a solution for my issue.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
5/5
TrustpilotVery helpful and will get you what you…
Very helpful and will get you what you need :) highly recommended !!
Hi Suraj,Thank you for your recommendation! We’re delighted to hear that our team was able to provide the support you needed. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations.
5/5
TrustpilotI would like to leave a five-star…
I would like to leave a five-star review for the property manager, Lara. Her response is fast, and she always follows up effectively. Also, our letting agent Matthew consistently finds us suitable tenants efficiently. Thank you both for your excellent service!
5/5
TrustpilotExceptional Assistance
Candice and Amber have been outstanding in helping me find a tenant for my apartment. Her professionalism and dedication have made the process smooth.
Hi Enson,Thank you for taking the time to recognise Candice and Amber for their work! They will be thrilled to hear you found their service valuable.
1/5
TrustpilotThe most incredibly incompetent group…
The most incredibly incompetent group of professionals I have ever come across during 15 years of expat life. Avoid them at all costs. (Canning Town office more precisely)
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotGood company and responsible staffs
Good company and responsible staffs. Rachel Massey helped me from start 2 years ago with my flats and always there for any assistant, very reliable!
Thank you for your kind words, and for continuing to be a valued client. We will be sure to pass your appreciation along to Rachel.
1/5
GoogleWorst agency I have come across ever. I could have given a zero if possible. Once you sign a leasing contract, awful after service. I have problems with the ventilation in the apartment and they haven't fixed it in 4 months. They clearly don’t care about tenants just making their commission. I will never deal with this agency again.
5/5
TrustpilotJoynal did a great job getting out new…
Joynal did a great job getting out new washer/dryer in quickly as the old one broke.
Hi Cameron,Thank you for your feedback. We're glad to hear that Joynal was able to get your maintenance issues resolved quickly. If you need anything else, feel free to reach out.
5/5
TrustpilotStaff are professional and patient
Staff are professional and patient! Thank you for your assistance in my first buy to let property and get a tenant within a month~
Hi Siu,Your kind words fill us with pride. Thank you for placing the trust of caring for your first property in Johns&Co.
5/5
TrustpilotFirst Class Service
Sania and Amy have provided a first class service. An exceptional service from the Brentford team!
Hi Nicholas,Thank you so much for your fantastic feedback! We’re thrilled to hear that Sania and Amy provided you with first-class service. The Brentford team always strives for excellence, and it’s great to know that they delivered an exceptional experience for you.
5/5
Trustpilotgreat job
great job , Abida Tasnima friendly & detail workers ,very helpful !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
5/5
TrustpilotLara Robson of your Durham Street…
Lara Robson of your Durham Street office has been very helpful in managing my property at Grand Central. She is proactive and really exceeds my expectation!Good job, Lara!
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Lara
5/5
TrustpilotKaty provided a professional service
Katy provided a promotly and professional service to close this renewal deal. I have service agreemnt with John&Co for seven years, always have perfect service level.
Hi Zhang,It's amazing to hear from a valued client, and we are pleased to hear that after many years of service you continue to find our service 5*. Best wishes.
4/5
TrustpilotWe found a great flat for a bargain…
We found a great flat for a bargain rhanka to Them ,always available for any query, everything in the flat was as expected ! Happy with their work so far
Thank you for taking the time to leave us this review. We really appreciate your feedback.
5/5
TrustpilotParam from Brentford office
Param Virdee from Brentford office has recently taken over the management of the flat I rent and has been very kind and professional and has sorted quickly with the required checks for the flat.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotSavannah Renaud
Savannah Renaud, Param and the brentford team were very helpful with my recent move to the brentford projects. There to explain and assist when needed.
Hi James,Thank you for sharing your positive experience. It's wonderful to hear that The Brentford team made your move smooth and stress-free. We wish you the best settling in to your new home!
5/5
TrustpilotPriscilla Ogefere
Priscilla Ogefere Has been amazing at responding to all queries and addressing our issues. Really appreciate the five star service that she has provided and would highly recommend her!
Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. I know this will absolutely make Priscillas day!Wishing you all the best for the rest of 2023!
5/5
TrustpilotThe company managers work very…
The company managers work very professionally ! Many offers and many clients. Come only John&Co!
Hi Veronica,Thank you for your positive review! We’re thrilled to know you’ve had such a great experience with our team. We strive to offer the best service possible, and we appreciate your recommendation.
5/5
TrustpilotVery nice experience
Very nice experience, well service, fast response, really enjoyed to work with them ! Recommended!
Thank you for your kind review! We’re happy to hear that you had a great experience and found our service fast and efficient. Your recommendation means a lot to us!
5/5
TrustpilotThanks for Priscilla
Many thanks for Priscilla for being a great property manager. Everything so far has been done and repaired on timeVery good communication. Thanks a lot!!
Hi Jack,Thank you for taking the time to leave this fantastic review. We'll be sure to pass your kind words along to Priscilla.
5/5
TrustpilotLara Robson has a provided professional…
Lara Robson has a provided professional service during letting my property.
Thank you for your feedback. We’re pleased to hear that you found Lara's service professional. It’s our goal to provide seamless support throughout the letting process, and we’re glad we could meet your expectations.
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