5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
Trusted Agent profile · London
JOHNSCO New Homes London reviews
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood agency
Good agency, very efficient managers, thanks to Priscilla Ogefere.
Agent replied · 13 June 2024
Hi Tetiana,Thank you for taking the time to leave us this 5 star review. We will be sure to pass your appreciation onto Priscilla.
5/5
TrustpilotLeigh & Vanessa were very efficient &…
Leigh & Vanessa were very efficient & helpful.
Agent replied · 13 June 2024
Thank you for your feedback Ade, we will be sure to pass your kind words along to Leigh and Vanessa.
5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
5/5
TrustpilotAsk for Sam
Felt supported throughout an otherwise stressful process. Thank you Sam!
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Sam!
5/5
GoogleAmy is very friendly, responsive and helpful and hence I managed to secure an unit with my friend in Royal Wharf. Great services and I really appreciate her work.PositiveResponsiveness
Agent replied · 14 June 2024
Hi Jasmine, Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
4/5
TrustpilotThe agency is very responsive
The agency is very responsive, they are available to hear out our issues and help them resolve. Priscilla Ogefere provided full support during my moving out and also helped get my deposit back. She took care of my issue personally and was very kind. Overall it was a bit slow but a smooth experience.
Agent replied · 13 June 2024
Thank you for this feedback! We're pleased to hear Priscilla provided excellent support to you. We're always open to finding out what we can do better, so don't hesitate to let us know if there's anything you think we could do better!
5/5
GoogleRaven Rose has been great in handling my situation given the errors caused by the servicer of my apartment. She has been very thorough and responsive in helping me to sort out the details.PositiveResponsiveness
Agent replied · 14 June 2024
Hi Don, That's great news- thanks for taking the time to leave a 5-star review. All the best, Johns&Co Team
5/5
GoogleAmazing experience with Bethel!
5/5
TrustpilotBethel was a very friendly and very…
Bethel was a very friendly and very responsive and helped me through.
Agent replied · 13 June 2024
Thank you for leaving a 5* review.We’ll be sure to pass on your kind words to Bethel.
5/5
TrustpilotShareen was amazing
Shareen was amazing. Exceptional service, making the process smooth.
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Shareen.
5/5
TrustpilotMy rating is entirely for Spyros Miaris…
My rating is entirely for Spyros Miaris MARLA MNAEA, the Senior Property Manager. Very professional and efficient. Good understanding of your concerns and can offer sound proposals, remarkedly different from all the other guys of the management service team whom I would rate below 2 stars for lack of response and erroneous transactions. Spyros, thank you.
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros. We are very sorry to hear that we did not meet your expectations in other instances, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotOutstanding customer support
Param has offered outstanding ongoing support in his role as property manager since I moved into my apartment in July 2023. He is extremely service orientated, proactive and super fast in responding to and addressing requests. Thank you so much for your flexibility and for always trying to make things work for both tenants and landlords.
Agent replied · 13 June 2024
Hi Saloshni,Thank you for your kind words, we will be sure to pass this onto Param!
5/5
GoogleAfter dealing with many letting agents in London I can safely say that Anthony is one of the best. I’ve been working with him for years now and he is very helpful and supportive. He will always go the extra mile to make sure that you find what you need.
5/5
TrustpilotMitchell Vasquez
Mitchell Vasquez - attended our property to make some fixtures . He was friendly and extremely efficient- I especially appreciated that he made additional fixtures to some long-standing issues that had needed to be fixed for some time and he did this without any hesitation - very much appreciated him going over and beyond, overall very pleased with the service
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto michell
5/5
TrustpilotSebastian was really friendly and leigh…
Sebastian was really friendly and leigh response to email is quite fast.
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotI’m Amy & Marwa provided exceptional service
Amy and Marwa provided exceptional service in helping my husband and I a new home while I was in my last few weeks of pregnancy. They ensured I was stress free and took care of the process from helping me find properties to closing out the deal. The whole process was extremely seamless and that is all thanks to both of them.
Agent replied · 13 June 2024
Thank you for your kind words Rija, Amy and Marwa will be thrilled to hear they were able to make your rental process a positive experience! All the best in your new home.
4/5
GoogleDespite the very challenging time Luna Cooper was very efficient and responsive on supporting us in dealing with the new tenants. We appreciated her great suggestions in dealing with different issues.PositiveResponsiveness, Quality, Professionalism
Agent replied · 14 June 2024
Hi David, Thank you for taking the time to write such a positive review and for the 5 stars. We will pass your kind words on to Luna and the rest of the team. All the best, JOHNS&CO
5/5
TrustpilotPriscilla consistently demonstrated her…
Priscilla Ogefere consistently demonstrated her dedication to ensuring a smooth and joyful stay throughout our tenancy, always going above and beyond to address any concerns promptly and provide valuable guidance. Huge thanks to her and the team for all the help and professionalism that made a real difference to our experience.
Agent replied · 13 June 2024
Hi Panos,Thank you for your feedback! We're grateful for your recognition of Priscilla's efforts and the professionalism of our team. It was our pleasure to make a difference in your experience, and we're here for any future assistance you may need.
5/5
TrustpilotGreat company super helpful and always…
Great company super helpful and always reply quickly. Brice & Lara have been a pleasure to deal with.
5/5
TrustpilotGreat service
It’s my pleasure working with this company to manage my new apartment in London. Especially, I would like to thank Ms.Naomi Madourie for being very supportive to solve management issues for me.I do appreciate her professional service attitude and prompt response.
Agent replied · 29 December 2024
Hi Fumi,Thank you so much for your kind words and for choosing us to manage your property. We're delighted to hear that Naomi's professionalism and efficient responses contributed to a positive experience overall. We look forward to continuing to provide excellent service and support whenever needed!
5/5
GoogleA friendly and professional team, who are efficient, responsive and helpful. Many thanks to Amy and Helena for making the experience smooth and quick.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 14 June 2024
Hi Yichen, That's wonderful to hear. Thanks for taking the time to leave your feedback. Have a nice day and if there's anything you need from us please do not hesitate to contact us again. All the best, Johns&Co Team
5/5
TrustpilotVery smooth process by Candice
Very smooth renting process. Candice has been very helpful and responsive on all the documents, which made the process very pleasant.
5/5
GoogleHelped me buy a 1 bed. They've been very friendly and helpful. More importantly, I have found them to be more honest than other agencies I have interacted with. Thank you Nichola, Ricky and Matt for helping me find the place.
Agent replied · 14 June 2024
Thanks for the feedback Nitin! Really pleased that Nichola, Ricky and Matt from our Royal Wharf office were able to help you with your purchase. Wishing you all the best with your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNSCO New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
