Trusted Agent profile · London
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent communication
Excellent communication, polite, friendly and above all helpful staff, especially Rachel Massey. Would definitely recommend them!
Hi Jack,Thank you for your glowing review! We're thrilled to hear about your positive experience with our staff, especially Rachel. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.
5/5
TrustpilotOutstanding experience with Shareen (Battersea)
My husband and I were looking for a new apartment for several months. We had very specific requirements as we were only looking into specific buildings so our search was definitely a difficult one to manage. We are incredibly grateful we found Shareen who did an outstanding job from start to finish! She was extremely knowledgeable, professional, persistent and patient. Her approach felt truly genuine as we felt like she really wanted to find the right apartment for us. We delayed our move-out date because we trusted her and knew she would find the perfect fit which she did in the end. Throughout the several months she always kept in touch and checked in always making sure we were aware of the available options. Also, as a landlord if you want to secure an agent who works tirelessly for you to find the right tenants, you should go for this agency and ask specifically for Shareen! :-)
5/5
TrustpilotAlexandra Ene was good in arranging…
Alexandra Ene was good in arranging throughout the process of signing of the tenancy agreement.
Thank you for your kind feedback. We will be sure to share your appreciation with Alexandra.
5/5
TrustpilotRoyal Wharf
Fairly easy transition and very helpful on the agents part. Anthony and Marwa were especially helpful in resolving any issues we had
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotYour colleague,Mr Thomas CHAN is great.
Your colleague, Mr Thomas CHAN is a great help.
5/5
GoogleGreat service from Germantas, super easy to work with I recommend him 100%
5/5
TrustpilotExcellent with quick and accurate…
Thanks to Wai Yau from John & Co. his excellent performance with quick and accurate feedback.
Hi Thomas,Thanks for acknowledging Wai's exceptional service. We value your feedback greatly.
5/5
TrustpilotMany thanks Amy Bridge & Charlie Carter…
Many thanks Amy Bridge & Charlie Carter for a very professional service.
Hi Hussein,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to them.
5/5
TrustpilotGreat service and experience
Adekunle has been helpful and responsive with a number of issues and questions I’ve raised. Sometimes dealing with property services you can find the responses to be curt or robotic but he’s been incredibly helpful and attentive with all our needs.
5/5
TrustpilotBethel & Joe were great
Bethel was great! Very efficient in getting our agreement signed. Joe was also great when showing the flat. Very responsive and informative.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto bethel & joe.
5/5
TrustpilotLara Robson is very responsive and…
Lara Robson is very responsive and helpful!
Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!
5/5
TrustpilotRachael was great
Rachael was great, she answered all my questions promptly and made my moving out process painless.
Hi Bianca,We are glad to hear Rachael was able to provide you with a positive end of tenancy experience. We wish you all the best in your property journey!
5/5
TrustpilotPoliteness, care and perseverance
Politeness, follow-up, knowledge, and very helpful.Your agent Talal Qaseem was really the best,I could expect. Thanks 😊
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Talal.
5/5
TrustpilotI had the best experience working with…
I had the best experience working with Victoria McDaniel and Leigh Hallett as my letting negotiator and Administrator respectively. They made the whole process seamless and fast, given that I had a tight deadline to meet. I will highly recommend their services to anyone looking for a top tier letting agent.
Hi Agbai,Thank you for your trust! Victoria and Leigh are happy they could make your experience swift and smooth, even on a tight deadline. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotBest estate agent in London
Jay and his team have looked after my apartment in the uk for 8 years. They have been the best estate agents I’ve used in the UK and I recommend them highly.
5/5
TrustpilotPrompt and Excellent Customer Experience
Priscilla is ever ready to assist reliably whenever needed. Well done and thank you Priscilla
Hi Eng,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to Priscilla!
5/5
TrustpilotGreat support
Brooke Nickless has been fantastic and very quick to address any issues regarding flat maintenance.
Hi Lavinia,We're pleased o hear that Brooke was proactive in dealing with your maintenance issues. We will be sure to pass your positive feedback along to her.
5/5
TrustpilotSpecial thanks to Param Virdee for his…
Special thanks to Param Virdee for his responsiveness. He always replies and acts promptly and swiftly.
Hi Stan,Thank you for writing to us!We are so pleased to hear from a valued client and that you are still impressed with our service. Best wishes.
5/5
TrustpilotVanessa Sin and Brooke were quite…
Vanessa Sin and Brooke were quite helpful and prompt in helping me finding a new home. They’re approachable and precise at their job and always answer queries in a timely manner
5/5
TrustpilotBryony was a massive help to us in…
Bryony was a massive help to us in liaising with our landlord and the freeholder in order to obtain our pet licence. She helped us step by step which was very reassuring.
5/5
TrustpilotCharlie and Victoria are absolute Professionals.
Charlie and Victoria are absolute professionals. They are appreciated and trusted by the tenant and landlord alike. They go the extra mile. I have asked Charlie to assist me, in matters beyond his function, and it was done efficiently and timeously and most importantly with the greatest pleasure. Thank you both so much.
Hi Michael,Thank you for your kind words about Charlie and Victoria! We’re delighted to hear they went the extra mile for you and made sure all your needs were met efficiently and with pleasure. We’re proud to have them on our team, and we’re always here to help with any further assistance.
4/5
TrustpilotJohn & Co sorting through all the…
John & Co sorting through all the complex Legal procedures
5/5
TrustpilotGreat experience.
Everything went very smooth. Candice and Gytis were extremely helpful.
Hi Filip,Thank you for your review. We will be sure to pass your appreciation along to Candice and Gytis.
5/5
TrustpilotMany thanks to Priscilla Ogefere for…
Many thanks to Priscilla Ogefere for attending to my queries.
Thank you for leaving this 5* rating. We will be sure to pass your gratitude along to Priscilla.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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