JOHNSCO New Homes London reviews

★★★★★ 5/5

Trustpilot

Professional help

The whole process of getting a new apartment is stressful. Thanks to Marwa for help and support us in going through this process.Special THANKS for Athony. His approach is professional. Patience and being available is very important throughout the whole process of renting a new flat. Antony helped us in all matters related to the rental. Even when unexpected obstacles arose, he took care of it immediately and gave practical help. We recommend this agency and recommend cooperation with Anthony. Thank you again.

Jack · 5 June 2023

★★★★★ 5/5

Google

Excellent letting agents. Extremely helpful with all issues that have arisen within our flat with contractors being sent out within 24hrs. When moving in the process was made easy and they’re great at supporting you the whole way, which was beneficial with this being my first rental property. Recently we have dealt with Josh mainly and he is responsive and very helpful with all issues and general queries.

Hannah · 15 June 2020

★★★★★ 5/5

Trustpilot

Very helpful and always there to help…

Very helpful and always there to help us out. Candice and Gytis were very kind and helped with securing my new home!

Lucas · 12 November 2024

★★★★★ 5/5

Trustpilot

Thank you Aladdin Derdour for helping…

Thank you Aladdin Derdour for helping resolve the various issues in my apartment in the run-up to the completion of the sale.

Yuen · 12 November 2024

★★★★★ 1/5

Trustpilot

Deceptive, dishonest and not trustable

If you're considering purchasing a property, steer clear of them. Their entire team failed to disclose that the house I was interested in had failed a safety test and required cladding replacement. I only discovered this issue after persistently questioning the estate agent, who had repeatedly assured me that the property was fully compliant. I'm uncertain who is to blame, but I'm appalled that such basic safety requirements were overlooked. I've wasted three months dealing with this situation.

Jacopo · 1 July 2024

★★★★★ 4/5

Trustpilot

We appointed John&Co five years ago and…

We appointed John&Co five years ago and to date we have no issues with their services provided.

J · 15 May 2026

★★★★★ 5/5

Trustpilot

Mr Param Virdee is a very helpful and capable property manager.

Mr. Param Virdee is a very helpful and capable property manager. He resolved the return mails problem fir me as a tenant. There were many Royal mails belonged to landlord, who is living in London, delivered to my address in Manchester. Given the fact that I don't know landlord's address. Mr. Param Virdee informed landlord to update his/her address with respective parties and asked the local property agent to collect all mails from me for redirect to landlord.

李廣煊 · 12 July 2023

★★★★★ 5/5

Trustpilot

Great Experience - Priscilla Ogefere

Our agent was Priscilla Ogefere. We had an overall great experience with her services. Issues were attended to in a timely manner and Priscilla was quick to respond to our queries.

Vlad · 11 June 2024

★★★★★ 5/5

Trustpilot

Flat Rent

Subject: Appreciation for Exceptional Assistance from ClaudiuI hope this email finds you well.I would like to express my gratitude for the exceptional assistance provided by Claudiu from your company throughout our rental process. From the very beginning until we signed the agreement for the flat, Claudiu's professionalism and dedication were truly commendable. He has been instrumental in ensuring a smooth and hassle-free experience for us.We greatly appreciate the trustworthiness and support demonstrated by Claudiu and the overall professionalism of your company. It is evident that you have a very professional team, and Claudiu's efforts have left a lasting positive impression on us.Thank you once again for your excellent service.Best regards,Alex

Alexandru · 24 May 2024

★★★★★ 5/5

Trustpilot

"Exceptional Service and Dedication: Michael is the Best Estate Agent!"

I recently had the pleasure of working with Michael, and I can't recommend him enough as an estate agent. From the get-go, he was incredibly helpful and knowledgeable, guiding me through numerous properties with ease. His patience and attention to detail made the entire process seamless and stress-free. Michael's dedication to finding the perfect property for me was evident, and he went above and beyond to ensure I had all the information I needed. If you're looking for a reliable and personable estate agent, look no further than Michael!

Sophie · 23 May 2024

★★★★★ 5/5

Trustpilot

Leigh and Britney were very helpful and…

Leigh and Britney were very helpful and made our process of moving and signing a new tenancy very smooth and easy!

Ragini · 21 November 2024

★★★★★ 5/5

Trustpilot

Very pleased with the proffesional and…

Very pleased with the proffesional and attentive service provided by the team, in particular Vanessa. Thank you for your help guys.

Michal · 19 November 2024

★★★★★ 5/5

Trustpilot

Sam was very helpful and professional.

Sam was very helpful and professional from start to finish with all my requirements met which exceeded my expectations. Highly recommend this agency and if you have the opportunity to work with Sam you will not be disappointed.

Steven · 19 January 2024

★★★★★ 5/5

Trustpilot

Great Service by Veronica Liu

When there was an issue in my property that needed urgent attending to Veronica Liu was great. Liu was professional and understanding and worked efficiently to resolve the problem as quickly and possible. Great service!

Elle · 20 March 2024

★★★★★ 5/5

Trustpilot

I have worked with Pavlo for a number…

I have worked with Pavlo for a number of years. He is incredibly thorough and provides a seamless experience for our relocation clients all across London.

Duane · 30 August 2024

★★★★★ 1/5

Trustpilot

please don’t work with John’s and co terrible service

HelloI want to talk about my experience with John’s and coThey are really bad companyBasically they just stole my money and ignore meThey rented my apartment for a year and basically they charged me for a hole year they took the fees and the commissionBut the tenant canceled half wayAnd he left the apartmentI asked them to refund me the money but refusedThey said they will use it for the next tenant but due to some family problems I had to move to that apartmentThey ignored me and didn’t refund me the amountPlus they charged me another 900 for their week and useless servicesPlease please don’t work with themSimilar situation happened to my friend as wellThe person behind all this was Charlie and John’s and co over all

Amir · 16 May 2024

★★★★★ 1/5

Trustpilot

Terrible experience with John’s and co

Hello I want to talk about my experience with John’s and co They are really bad company Basically they just stole my money and ignore me They rented my apartment for a year and basically they charged me for a hole year they took the fees and the commission But the tenant canceled half way And he left the apartment I asked them to refund me the money but refused They said they will use it for the next tenant but due to some family problems I had to move to that apartment They ignored me and didn’t refund me the amount Plus they charged me another 900 for their week and useless services Please please don’t work with them Similar situation happened to my friend as well The person behind all this was Charlie and John’s and co over all

Ali · 16 May 2024

★★★★★ 5/5

Trustpilot

Many thanks to Leigh Hallet and Britney…

Many thanks to Leigh Hallet and Britney -Lea Ogbebor for their support and patience. Very professional and kind.Thank you :)

Mohamed · 28 November 2024

★★★★★ 5/5

Trustpilot

Excellent service

Sam & Victoria did a great job setting us up with our new place! Everything went dreamy from viewing to signing and everything in between.

Sindre · 10 September 2024

★★★★★ 1/5

Trustpilot

‘The manager is too busy to call you’

I was called by the business development team, trying to get my property on with them. They couldn’t answer any questions about the market with similar properties to mine. I then said if they don’t know why isn’t the manager calling me for the guy to tell ‘the manager is too busy to call you’ his exact words, to which I questioned why they’re trying to get my business if they’re too busy. He then said the manager would call me in 5 minutes and he never did. I will advise all friends and family to stay away as a landlord they’re too busy unless they have your fee rolling in

Indi · 7 May 2024

★★★★★ 5/5

Trustpilot

Thank you Claudiu!

Claudiu was really helpful when I was looking for new apartment. He is really kind and nice, also helped me to get a great deal for rent! Really appreciate his work!

Suri · 24 May 2024

★★★★★ 5/5

Trustpilot

Friendly service!

Friendly service!Amy Bridge and Nicholas were super friendly and helpful throughout the entire letting process. They were very accommodating about additional requests and our many questions. Would highly recommend the team!

Helen · 21 May 2024

★★★★★ 5/5

Trustpilot

I would like to highlight Yantong Lin

I would like to highlight Yantong Lin, my property manager, who has been extremely professional and helpful. She responds very quickly and deals with issues efficiently. I had some locksmith and maintenance issues in the apartment, and she arranged everything very fast and kept me updated throughout.

Karina · 21 May 2026

★★★★★ 5/5

Trustpilot

Quick response

I had an issue with my mattress, so I raised a ticket and received a response in less than 12 hours. My issue was resolved quickly, and I was kept updated throughout the entire process. "Chay", the agent handling my case, assisted me every step of the way.

Jasmine · 13 May 2026