Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlie and Victoria are absolute Professionals.
Charlie and Victoria are absolute professionals. They are appreciated and trusted by the tenant and landlord alike. They go the extra mile. I have asked Charlie to assist me, in matters beyond his function, and it was done efficiently and timeously and most importantly with the greatest pleasure. Thank you both so much.
Michael · 13 September 2024
Agent replied · 25 October 2024
Hi Michael,Thank you for your kind words about Charlie and Victoria! We’re delighted to hear they went the extra mile for you and made sure all your needs were met efficiently and with pleasure. We’re proud to have them on our team, and we’re always here to help with any further assistance.
★★★★★ 5/5
TrustpilotGreat experience.
Everything went very smooth. Candice and Gytis were extremely helpful.
Filip · 18 June 2024
Agent replied · 24 August 2024
Hi Filip,Thank you for your review. We will be sure to pass your appreciation along to Candice and Gytis.
★★★★★ 5/5
TrustpilotMany thanks to Priscilla Ogefere for…
Many thanks to Priscilla Ogefere for attending to my queries.
Yuen · 18 June 2024
Agent replied · 24 August 2024
Thank you for leaving this 5* rating. We will be sure to pass your gratitude along to Priscilla.
★★★★★ 5/5
TrustpilotAll team of John&Co are very…
All team of John&Co are very professional! Special thanks to Shareen and Alda !
Nellya · 1 April 2024
Agent replied · 10 June 2024
Hi Nellya,We're thrilled to hear you were pleased with Shareen and Alda's experience, we will be sure to pass your feedback along to them.
★★★★★ 5/5
TrustpilotThank you Param
Param is a reliable property manager. He responded very quickly and supported us.Thank you very much.
八田興 · 19 February 2024
Agent replied · 10 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Param.
★★★★★ 5/5
TrustpilotGreat agency 100% recommend
Gergana was so helpful and spent a lot of time viewing flats with us. Overall an amazing experience, from flat viewings to referencing and final paperwork with the help of Leigh.
Helene · 10 December 2024
★★★★★ 5/5
TrustpilotVictoria and her team have done an…
Victoria and her team have done an amazing job!
Xavier · 2 July 2024
Agent replied · 24 August 2024
Hi Xavier,Thank you for your kind review. We are pleased to hear Victoria and the team impressed you with their service!
★★★★★ 5/5
TrustpilotThey made it easy
Whole process was easy. Britney and Leigh were great - friendly and knowledgeable. No complaints.
Rob · 7 March 2024
Agent replied · 10 June 2024
Hi Rob,Amazing feedback! We are pleased the team left you with no complaints and ensured the process was a positive experience for you. We will be sure to pass your appreciation onto Britney and Leigh.
★★★★★ 5/5
TrustpilotI deal with many companies
I deal with many companies, but it’s rare to find such helpful employees like Victoria and Cynthia. I ask a lot of questions, and they always respond with happiness. I even repeat the same question three times, and they answer with joy and kindness every time. I had many housing options in the same area, but I chose to stay here because of how they treated me. Thank you for having them as a wonderful part of your team!
Randa · 6 December 2024
★★★★★ 5/5
TrustpilotThanks for Thomas Chan and Norman…
Thanks for Thomas Chan and Norman Butler's professional services.
Matthew · 23 September 2026
★★★★★ 5/5
TrustpilotPriscilla is amazing
Priscilla is amazing, she was so helpful and responsive.
Amina · 25 June 2024
Agent replied · 24 August 2024
Hi Amina,Thank you for your feedback! We're thrilled to hear that Priscilla provided such helpful and responsive service. We'll be sure to pass along your kind words to her.
★★★★★ 5/5
TrustpilotBest lettings agent
Best lettings agent! Amber was excellent. Friendly professional and prompt!
O · 6 June 2024
Agent replied · 10 June 2024
Thank you for your review! We're delighted to hear that you had such a positive experience with Amber. Your satisfaction is important to us, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your lettings agent!
★★★★★ 5/5
TrustpilotBethel is helpful in dealing with the…
Bethel is helpful in dealing with the management issue for me. Appreciate with what she’s been done for me.
Cindy · 4 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us this review.We appreciate your feedback and are delighted you had a positive experience! We will make sure to pass this onto Bethal.
★★★★★ 5/5
TrustpilotProfessional and courteous
Professional and courteous, thank you Bethel Gamma for finding us new tenants in such a short span of time. On top of that, Bethel expertly navigated us through this renewal process.
Daniel · 2 December 2024
★★★★★ 5/5
TrustpilotBethel was fantastic and did a super…
Bethel was fantastic and did a super job arranging everything for us.
Felix · 25 April 2024
Agent replied · 10 June 2024
Hi Felix,Thank you for your kind words regarding Bethel. We're proud to hear his service impressed you, and will be sure to pass your appreciation along to him.
★★★★★ 5/5
TrustpilotBest Renting Experience
Savannah Renaud and the Royal Wharf team have been incredibly helpful throughout the entire moving process. Their instructions were clear and easy to follow, which made the transition smooth and stress-free. Savannah, in particular, has been exceptionally professional and responsive to all our queries. We truly appreciate the dedication and support we received from everyone involved.
Felix · 5 July 2024
Agent replied · 24 August 2024
Hi Felix,Thank you for your five star rating, and for choosing Johns&Co. We're thrilled to hear you received fantastic support from our team, in particular Savannah. We will be sure to pass your gratitude along to her.
★★★★★ 5/5
TrustpilotGood communication
Good communication with the of Candice & Britany We are very nice to meThey’ve been taken everything in consideration I know it is like a very long paperwork But it really benefits me a lot And everything was clear to me even the inventory they mentioned everything thanks a lot
Shaikhah · 12 October 2024
Agent replied · 25 October 2024
Hi Shaikhah,Thank you for your feedback. We’re pleased to hear that Candice and Britany provided clear communication and support throughout the process. We understand paperwork can be time-consuming, so we're glad it was worthwhile and beneficial for you. If you need anything further, don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotThanks to the agency we have found our…
Thanks to the agency we have found our new home with all our criteria. A big thank you to Claudiu for being so helpful in the process and for always being available to answer any questions or concerns.
Clau · 5 August 2024
★★★★★ 5/5
TrustpilotThank you
A big help at the start of my tenancy thank you Leigh :)
Ellie · 28 March 2024
Agent replied · 10 June 2024
Hi Ellie,We're pleased to hear we could provide you with support at such a crucial stage. We'll be sure to pass your appreciation along to Leigh.
★★★★★ 5/5
TrustpilotMichael Fadiora was great made the…
Michael Fadiora was great made the process easy for us
Adina · 22 May 2024
Agent replied · 10 June 2024
Hi Adina,Thank you for your feedback! We're glad to hear that Michael made the process easy for you. Providing a smooth experience is always our goal.
★★★★★ 5/5
TrustpilotAmy & Grace were helpful and quick in…
Amy & Grace were helpful and quick in finding us tenents and making the process successful.
Salman · 22 January 2024
Agent replied · 10 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy and Grace.
★★★★★ 5/5
TrustpilotLara Robson has been amazing supporting…
Lara Robson has been amazing supporting us with some challenging situations in our property. Quick answers and solutions.
Frederico · 5 December 2023
Agent replied · 10 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to lara.
★★★★★ 5/5
TrustpilotAmy and Marwa - Excellent Service
Amy and Marwa have been great over the last year or so. Amy helped a lot when moving to the area and again when looking for a new flat at short notice - Very transparent and personable with regular updates. Marwa has also been fantastic with quick communication and making sure all documentation is sorted to ensure we secured both flats. Really appreciate both their support!
Adam · 5 December 2023
Agent replied · 10 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Amys and Marwa's day! Wishing you all the best for the rest of 2023!
★★★★★ 5/5
TrustpilotExceptional experience
I had a wonderful experience with John&Co. Everything went smoothly and on time, despite the tight schedule. The agency, especially Jemma Dawes, managed everything exceptionally well. I highly recommend them!
Zinovii · 4 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
