Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Candice and Martina for…
Thank you Candice and Martina for helping me with the rental process!
Zixuan · 11 September 2024
Agent replied · 25 October 2024
Thank you so much for your feedback! Moving can often be a stressful time, but our team is committed to making it as straightforward and enjoyable as possible. It’s fantastic to know that they were able to assist you every step of the way.
★★★★★ 5/5
TrustpilotOngoing commitment to excellence
I wanted to express my sincere appreciation for the exceptional service provided by Priscilla. Her collaborative approach, unwavering commitment to helping me, and prompt resolution of any issues have significantly contributed to a positive living experience.Her responsiveness has been truly remarkable, consistently addressing inquiries and concerns with efficiency and care. Whether coordinating maintenance requests or providing valuable information, she consistently goes above and beyond to enhance our living environment. Thank you for the outstanding service!
Masha · 23 November 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Priscillas day. Wishing you all the best for the rest of 2023
★★★★★ 5/5
TrustpilotGreat service and prompt reply
Great service and prompt reply, thanks Bethel !
FLORENT/CHAPATTE · 11 November 2024
Agent replied · 24 December 2024
Hi Florent,Thank you for your kind words regarding Bethel. We’re grateful for your positive feedback and look forward to continuing to assist you!
★★★★★ 5/5
TrustpilotGreat Property Management
Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!
Kanishk · 18 April 2024
Agent replied · 10 June 2024
Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.
★★★★★ 5/5
TrustpilotGreat Service
Great, friendly and helpful service. Thank you Destini-Rikki
James · 8 November 2024
Agent replied · 24 December 2024
Hi James,Thank you for your kind feedback about Destini’s service! We’re so pleased she could provide friendly and helpful support. Your satisfaction is our priority, and we’re here whenever you need assistance.
★★★★★ 5/5
TrustpilotGreat service
Our agent Katy was always super understanding, patient and easy to reach.
Imke · 6 September 2024
Agent replied · 25 October 2024
Thank you for your kind words. We're thrilled to hear that Katy provided such a positive experience for you. Understanding, patience, and accessibility are qualities we strive for, and it's wonderful to know that Katy embodied them in your interactions. If you ever need anything in the future, don't hesitate to reach out, we're always here to help!
★★★★★ 4/5
TrustpilotSavannah and Amy are very kind and they…
Savannah and Amy are very kind and they helped us a lot. Also Nick was good.
Bora · 29 June 2024
Agent replied · 24 August 2024
Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.
★★★★★ 5/5
TrustpilotParam has managed the property really…
Param has managed the property really well and deals with all issues quickly.
Matthew · 12 October 2026
★★★★★ 5/5
TrustpilotVery pleasant experience
I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.
Felipe · 5 September 2024
Agent replied · 25 October 2024
Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotFriends staff and quick responses to…
Friends staff and quick responses to any issues. Param is especially good, resolving any issue I have in a professional and pragmatic manner.
Kristoffer · 12 February 2024
Agent replied · 10 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Param.
★★★★★ 5/5
TrustpilotMoving Experience (Bethel Gamma)
Bethel Gamma has been very accommodating in helping me move and answering any questions I had about the process, this made the whole thing very straightforward.
David · 3 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Bethal.
★★★★★ 5/5
TrustpilotThings run smoothly
Things run smoothly, communication is swift. Param Virdee and other staff are helpful and communicate well.
Ian · 21 September 2026
★★★★★ 5/5
TrustpilotAgent Cynthia is very helpful and…
Agent Cynthia is very helpful and helped me settled very well.
Leonardo · 13 September 2024
Agent replied · 25 October 2024
Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!
★★★★★ 5/5
TrustpilotElliott does his profession a great…
Elliott does his profession a great credit, he listened carefully to our criteria, suggested a couple of properties that matched perfectly, one was even off-market. Negotiations and subsequent completion were all tied up with a high degree of efficiency. Belgravia & Knightsbridge agents had better watch-out in case John’s & Co starts to look westwards!
Zubes · 8 November 2024
Agent replied · 24 December 2024
Hi Zubes,Thank you for your review! Elliott’s expertise and attention to detail truly make a difference, and we’re thrilled he was able to meet your criteria with such precision. We’ll share your kind words with him. We hope to assist you again in the future!
★★★★★ 5/5
GoogleAmazing team, Joseph, Christina and Jason were absolutely fantastic! They helped us along the way, in a very difficult purchasing process as the seller's solicitor left things for the last minute. They went beyond their responsibilities, chasing and following up to get all the information. Big thank you! We couldn't have made it without you.
Alicia · 11 June 2019
Agent replied · 11 June 2024
Thanks for the glowing review Alicia! Really pleased that they were able to help.
★★★★★ 5/5
TrustpilotJoshua Wadmore is amazing …
Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .
Mary · 10 July 2023
★★★★★ 5/5
TrustpilotVanessa was very thorough in the…
Vanessa and Marwa were very thorough in the process and explanation and made the process smooth for us. Will highly recommend them to my friends.
Sahal · 6 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Vanessa and Marwa
★★★★★ 5/5
TrustpilotI would like to thank Miss Michell R V…
I would like to thank Miss Michell R V during our stay at 33 Royal Crest Avenue. So far she has been very helpful and kind and helped in arranging professional cleaning of our town house before our arrival, then checked all the keys for us at our arrival and keep following up the weeds overgrowths in front and backyards for us
Alfred · 2 August 2023
★★★★★ 5/5
TrustpilotPurchase of a property - great experience
Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.
Sreenivasa · 29 April 2024
★★★★★ 5/5
TrustpilotBethel was a joy to work with as she…
Bethel was a joy to work with as she was diligent and responsible in the work she did for us.
Sajitha · 20 March 2024
Agent replied · 10 June 2024
Hi Saijtha,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Bethel. We'll be sure to pass along your kind words to him. If you have any further needs or questions, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotFive Star Service
Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.
Daniel · 27 July 2023
Agent replied · 25 October 2024
Hi Daniel,We greatly appreciate your recognition of Andrew, Rachel, and the team’s efforts. Delivering efficient service is important to us, and we’re thrilled we could provide that for you!
★★★★★ 5/5
TrustpilotStaff provide fast
Staff provide fast, concise and easy to understand instruction / what actions required from landlord.
Customer · 21 September 2026
★★★★★ 5/5
TrustpilotRespond time very quick and efficient…
Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!
Serena · 14 May 2024
Agent replied · 10 June 2024
Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.
★★★★★ 5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Emil · 1 July 2024
Agent replied · 24 August 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
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