5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
Trusted Agent profile · London
John D Wood London reviews
★★★★★
389 reviews across 2 platforms
501 Battersea Park Road, London, SW11 4LW
Part of John D Wood and Co Lettings, see every office.
John D Wood's office in London, at 501 Battersea Park Road, is rated 3.9 out of 5 across 389 reviews on two platforms, including 103 Google reviews rated 4.5.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThis company is very easy to work with and have made a recent move a lot easier than it might have been. Frankie in particular was extremely helpful and proactive in chasing third parties who could have potentially slowed things down. Would definitely recommend and use again.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleExcellent. Helpful. Reliable. Honest. Efficient.
Agent replied · 19 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
GoogleWe dealt with the very helpful and charming Jessica Richards who showed us a beautiful flat to rent and followed us up in an encouraging but not pushy manner. She was very knowledgeable and professional and was a pleasure to view with.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for reaching out and we’re sorry if things didn’t go smoothly. We’d like to understand more, just drop us an email at review@countrywide.co.uk and we’ll take a closer look.
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
TrustpilotGreat caring
5/5
GoogleCaring and consistently helpful, the whole experience from viewing, explaining the tenancy agreement to me, to moving day has been a pleasure. Thank you John D Wood!
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. John D Wood and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
