5/5
GoogleExcellent service very friendly and helpful
Agent replied · 11 October 2026
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · London
John D Wood London reviews
★★★★★
411 reviews across 2 platforms
5 Church Road, Wimbledon, London, SW19 5DW
Part of John D Wood and Co Lettings, see every office.
John D Wood's office in London, at 5 Church Road, is rated 3.9 out of 5 across 411 reviews on two platforms, including 125 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
GoogleThe staff were knowledgeable and efficient. Having worked with another agent before them, I was pleased to be dealing with a superior agent. I just wished we'd gone with them in the first instance, it would have saved us 6 months! Highly recommended, we would definitely use again.
5/5
GoogleExcellent service very friendly and helpful
Agent replied · 20 June 2024
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleExcellent for renting. Friendly helpful staff
Agent replied · 20 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
5/5
GoogleFriendly, professional and honest levels of customer service
Agent replied · 20 June 2024
Thank you Jon for your 5* review! Best wishes, Scott
4/5
GoogleVery friendly service from Andy Packer. We didn't end up choosing a flat through John D Wood in the end, but they were positive and encouraging to help us find somewhere. We would consider looking at their properties again in the future.
5/5
GoogleI highly aprreciate Natalie in Wimbledon office. She is frendly and give me quick response always. I recommend this agency for whom to look for rent, especially if you are new comer in thr UK.
5/5
GoogleI saw a fantastic little cottage earlier this month and was very impressed with how well Andy listened, understood and matched my requirements and needs. This meant he showed me exactly what I wanted first time. Keep up the good work!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleJohn D Wood are very professional, efficient and the best agency i have ever dealth with . Their agents were quick to find me a suitable appartment that met my requirements . - Darius Dar Khan model /actor
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. John D Wood and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
