Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had a fantastic experience with Jeremy James. From the very beginning, Michael was incredibly responsive to all my enquiries and made the entire rental process smooth and hassle-free. Everything was handled quickly and efficiently, and I always felt well taken care of.
A lovely surprise was the thoughtful welcome gifts waiting for me when I moved in, a small gesture that really made a difference and showed how much they care about tenants. Overall, they’ve been professional, friendly, and genuinely helpful. I would highly recommend them to anyone looking to rent!
Maria · 11 June 2025
★★★★★ 5/5
GoogleI recently spent four months searching for a rental flat in London, and worked with a wide range of agents. From the moment I contacted Michael he was efficient, professional, polite and thoughtful. I was unable initially to view my flat in person, so he arranged a virtual viewing, then took the initiative to send me a narrated video of the property. We had many complicated factors to consider in our move, but Michael was patient, never pushy, always helpful. He removed all drama and stress from the process - I almost couldn't believe it was this simple. We're really grateful for Michael and the Jeremy James office team. You'll be lucky to work with them.
Tarka · 29 May 2024
★★★★★ 5/5
GoogleMy partner and I rented an apartment managed by Jeremy James & Company. JJ&Co are brilliant: responsive and very fast to deal with any issues that cropped up. The tradespeople they use are of the highest caliber. JJ&Co are an absolute delight to deal with. When we next rent in London, they will be our first port of call. Five stars is not high enough for the excellent service they provide. Absolutely lovely people too.
Bernadette · 24 July 2025
★★★★★ 5/5
GoogleWe recently entrusted Jeremy James to sell our home in Marylebone. We lived in this lovely neighbourhood for many years, and know full well that Jeremy James have - quite deservedly - a great and reputation for personalised service, local knowledge, expertise, honesty and professionality. Within just a few days we had a flurry of viewers, and when an offer came in, they guided us with great sensitivity through the entire process. Michael and Jeremy were always present, quickly answered any query on either side, and conducted the sale with the aplomb of the skillful and experienced negotiators they very clearly are. We are sad to have left Marylebone, but glad we did it in the least painful way possible by selling our beloved house with Jeremy James.
Adam · 25 December 2024
★★★★★ 5/5
GoogleWorking with Jeremy James was a pleasant experience; Jane and Tanya were helpful, communicated effectively, and always demonstrated professionalism. They were flexible and accommodating in initial set-up and move-in, considering that I was moving in from abroad which probably caused some extra work. They were responsive and helpful during the stay and fixed minor wear and tear in a timely manner. Overall, I had a good experience and would recommend Jeremy James to others searching for a place.PositiveResponsiveness, Quality, Professionalism
Catherine · 16 June 2020
★★★★★ 5/5
GoogleJeremy James & Co is the most professional real estate company. And I say this because my family own real estate business for more than 50 years. The property that i have rent it was very well maintained and they respond very quickly if there is any problem . I would like to thank Jane for making my stay in the property much easy for me and my family.
Abdulaziz · 16 June 2020
★★★★★ 5/5
GoogleJeremy and Michael from Jeremy James & Company have been helping my family for over two decades with letting our properties in Marylebone. This father and son team are the best in the business. They work tirelessly to let our properties to the best tenants while achieving record rents. I could not recommend them highly enough.
We previously used other agents in the area but found none to be as good as Jeremy James. Their local knowledge and expertise are unrivalled.
David · 29 May 2024
★★★★★ 1/5
GoogleA year of hassle while building works surrounded us, repairs took an age and promises to fix the ‘new’ kitchen went on and on.
Nice agents but their developer clients never get anything fixed and a burglary with CCTV mysteriously unplugged by the contractors seems all too convenient. Avoid 21 Upper Wimpole Street if you were thinking of Renting. Flat 2 21 Upper Wimpole Street is not a good rental.
Martin · 17 June 2019
★★★★★ 5/5
GoogleAbsolute pleasure dealing with Mr Jeremy and his son Michael. Very professional, helpful and polite. Michael went the extra mile to get everything sorted. Can’t recommend them highly enough!
A · 29 May 2024
★★★★★ 5/5
GoogleAs a company we have been in central London for 5 years, and through Jeremy James, have finally found the perfect space for the business to upgrade and expand into. Michael Cohen in particular has been extremely helpful, informative and courteous, answering all questions quickly, making special trips to meet us on several occasions, nothing was too difficult or last-minute.
Michael makes it very clear that he is experienced in his work and has supported us through the process in its entirety. Through Jeremy James, we have also been introduced to the most efficient lawyers we have ever worked with - a godsend. The practice move has been more smooth and far easier than we could ever have hoped for, based on past experience. I couldn't recommend them enough. With several property moves/leases under my belt, I can sincerely share that this is the highest quality service I have experienced.
Jessica · 25 March 2024
★★★★★ 5/5
GoogleHaving used Jeremy James for almost 10 years they are my go to agent - trusted for residential and commercial lettings. Jeremy and Michael have an in-depth knowledge of the area and always seek to find an excellent match for the freeholder and tenant. Even after the transaction completes they, and the team, always go out of their way to help.
If you want a safe and steady hand use Jeremy James like I always do...
Victoria · 29 May 2024
★★★★★ 1/5
GoogleIf your are looking to rent and your budget is below £600 pw, they will IGNORE your emails and calls. 'Jane Franks' has been ignoring our emails for a month or so now and we are simply asking her to email us some property options. And when we call she says there is a problem with their email system but will contact soon? Never contacts us afterwards. Awful to deal with.
I now understand why they have removed all their previous Google reviews due to all the negative ones they have received.
EDIT:
Cue the fake 5 star reviews posted after my review. Lol.
Sébastien · 17 June 2019
Agent replied · 15 June 2024
For the record, our agency deal with a broad range of rental properties, from £320pw - £3500pw. We treat no prospective applicant differently, regardless of their budget.
You have suggested you have been in touch with our Lettings Dept., who were uncommunicative, and if this was the highly unusual case, for that we apologise.
We are unable to remove Google reviews so all reviews have been posted by satisfied clients of JJ & Co.
If you would like to discuss this matter with us further, please do not hesitate to contact.
★★★★★ 5/5
GoogleMichael Cohen was a pleasure to deal with in helping us find the perfect location for our children's clinic in the Harley Street area. Always punctual, a good communicator and, most importantly, he really listened to what we were looking for and called me the minute the perfect space came available. we are very grateful to him.
Sarah · 16 June 2020
★★★★★ 1/5
GoogleThey seem completely uninterested in addressing any issues, no matter how many times you reach out, follow up, and chase. When they do respond, they are rude and unhelpful. It feels like they don't care at all, even when the rules are being breached. I wouldn't recommend this company to anyone looking for reliable and respectful service.
M · 29 May 2024
★★★★★ 1/5
GoogleThey seem completely uninterested in addressing any issues, no matter how many times you reach out, follow up, and chase. When they do respond, they are rude and unhelpful. It feels like they don't care at all, even when the rules are being breached. I wouldn't recommend this company to anyone looking for reliable and respectful service.
Jones · 18 May 2024
★★★★★ 5/5
GoogleWe are a healthcare company based in London, working with Jeremy James & company has been an absolute pleasure. We have used their services for the past 2 years. We have been liaising with Michael and Jeremy in particular whom have been assisting us. Both Jeremy and Michael have a wealth of knowledge and experience in commercial lettings. They have been extremely responsive and professional throughout the process. I highly recommend contacting them if you are looking to buy or sell a property. You will not be dissatisfied with their service.
Jey · 16 June 2022
★★★★★ 5/5
GoogleJeremy, Michael and the team have assisted us with letting and selling in Marylebone and always provide an extremely friendly and personal service with excellent local knowledge and experience.
Alexander · 16 June 2021
★★★★★ 5/5
GoogleHaving dealt with Jeremy James over the last 20 years, from originally renting an apartment in Marylebone, to placing my home on the market in this most unusual of years, I can thoroughly recommend this Company as the very best agent in the area. They have been impressive at every level and I have been greatly reassured along the way that I could not have chosen a more trustworthy and reliable agent. There are many new agents in this ever more popular area, but very few have the years of experience in the sales and rental markets as Jeremy James & Company. A pleasure to do business with.
John · 17 June 2019
★★★★★ 5/5
GoogleWith London busy lifestyle, it is important to rely on Professionals who can solve your accomodation problems and focus on their Clients. For us as family, Jeremy James has been a point of reference since we decided to settle in Central London few years ago. Jane and the Team have since become part of our network when we have friends looking for apartments. We are very grateful to this Agency for their constant support.
SERGIO · 17 June 2019
★★★★★ 5/5
GoogleWorking with Jeremy James has been a delight. Michael Cohen assisted us to sell our flat in Marylebone. He has been extremely responsive and professional throughout the process, and he has keep on top of things at all times to ensure an efficient and easy sale for us. I would highly recommend contacting him if you are looking to buy or sell a property.
Sita · 16 June 2020
★★★★★ 5/5
GoogleBoutique personalised service from experts in Marylebone Village :
Jeremy James has the knowledge, experience and professionalism . Unlike most other agents they really care about their clients whether landlord or tenant and it shows in every interaction and contact we had over the many years we have been working with them.
We highly recommend them to anyone looking to buy /sell or rent in Marylebone.
David · 17 June 2019
★★★★★ 5/5
GoogleI have bought, sold and let property through Jeremy James for a long time, most recently a flat sale in October 2022. It has always been a pleasure dealing with Jeremy, Michael and the rest of the team - professional, efficient and effective. Highly recommended.
Jon · 26 March 2023
★★★★★ 5/5
GoogleWe have used the Jeremy James Team for over two years. They provide a balanced professional and personal service. Each stage of the process they explain clearly and there are no hidden charges. They are swift to response and are solution focused. If you are looking to rent in Marylebone pop in and have a chat. I’m sure you will be afforded a warm welcome.
Molly · 17 June 2019
★★★★★ 5/5
GoogleJeremy James are a fantastic company. Working for a tenant of one of the properties they were always available, willing to help with any issues and worked closely with the landlord to make the house feel like a home for the tenant. Polished and professional and always occupied any service going into the property. I can not recommend them enough,
Charlene · 16 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.