Trusted Agent profile · London

James Hayes London reviews

5.0

★★★★★ Excellent

78 reviews across 1 platform

3 Seven Stars Corner Seven Stars Corner, London, W12 8ET

James Hayes's office in London, at 3 Seven Stars Corner Seven Stars Corner, is rated 5.0 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 5.0.

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5.0 / 5

78

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Highly recommended. Ben has been super helpful on each and every step of buying process. Also, amazed with the quick turnaround for any questions/clarifications.

Pratik · 16 April 2024

5/5

Google

Ben did a wonderful job helping us sell our home. We are so grateful to him for making the process as smooth and quick as possible. From the very start to the very end the whole team have been just amazing in what is a stressful time. We are so grateful to them for the hard work and would definitely recommend them.

Philippa · 21 June 2022

Agent replied · 20 June 2024

Thank you for the great review Philippa

5/5

Google

Ben and his team offer first class service. Always responsive, prompt and importantly, deliver results.

Jenny · 16 April 2022

Agent replied · 20 June 2024

Thank you for your kind review Jenny. We are delighted that you were happy with the service.

5/5

Google

Ben Hayes of James Hayes was the selling agent of a property I bought. He was immensely helpful throughout the whole process (which was far from straightforward due to communication issues with solicitors) and got us all through to the end! I said I'd use him if I ever sold the flat as he's communicative and easy to work with.

Laura · 28 August 2024

5/5

Google

Ben and the team were fantastic helping us find our new property to move into.

Sev · 30 May 2024

5/5

Google

Inga and Ben looked after the leasing of our apartment recently. They dealt with every aspect of the work promptly and professionally. They kept us informed each step of the way. We have no hesitation in recommending their company to anyone intending to let a residence.

Sean · 16 April 2023

Agent replied · 20 June 2024

Thank you for the great review Sean.

5/5

Google

James Hayes delivered an excellent service throughout the buying process from start to finish. What started as a daunting search across West London became a very smooth and successful experience. I would highly recommend the team!

Edward · 4 May 2025

5/5

Google

James Hayes Estate Agents have been delightful to deal with. Highly efficient and responsive and have secured us some excellent tenants in a short space of time. Ben and Inga are a pleasure to do business with and I would highly recommend them.

Annabel · 16 April 2023

Agent replied · 20 June 2024

Thank you for the great review Annabel

5/5

Google

Ben at James Hayes was brilliant. We manged to book in a viewing the same day we called and have an offer accepted within half an hour of putting it in. As first time renters, he was super helpful with any questions we had and we can't recommend them enough.PositiveResponsiveness, Professionalism

Ellie · 21 June 2022

Agent replied · 20 June 2024

Thank you for the 5* review Ellie!

5/5

Google

I cannot recommend James Hayes enough. Absolutely superb team, very professional and helpful throughout the whole letting process. After searching for months for a place to live with different agents to no success, Ben and Inga really stood out as people who care and want to help as much as they can.

Daniel · 16 April 2022

Agent replied · 20 June 2024

Hi Daniel, thank you for the review. Wishing you all the best in your new home.

5/5

Google

We had a great experience with Emily - Excellent service, incredibly supportive and communicative throughout the entire process. Quick to resolve any issues with the property to ensure the move was smooth and stress-free. Highly recommend!

Joel · 30 March 2025

5/5

Google

What an incredible experience! Working with Ben at James Hayes is unlike any other agency experience I have ever had. The standards that Ben trades to are the highest and kindest you could wish to deal with. I look forward to working with James Hayes again soon.

Samuel · 27 October 2024

5/5

Google

We had a great experience with James Hayes. Nathalie, Ben and Inga were so supportive, professional and friendly throughout the rental process. Highly recommend!

Koray · 16 April 2023

5/5

Google

It is refreshing and easy to recommend a company that cares about its tenants and is excellent at customer service. We have been with James Hayes for over a month. I have seen Ben and Emily communicate quickly, work hard, and get things done. It is a pleasure to recommend them.

Marcus · 29 July 2024

5/5

Google

Professionalism appears to be a real pillar of the culture at James Hayes with both the Sales and Property Management arms of the business being a pleasure to work with. Ben & Inga have been very diligent when any issues have arisen during and after our move.

Jack · 16 April 2022

Agent replied · 20 June 2024

Thank you for the great review Jack.

5/5

Google

Emily & Ben have been super helpful and a real delight to deal with throughout the process of searching for a new home and while we settle in. It’s rare to find estate agents who are so personable.

Yasmin · 25 December 2024

5/5

Google

Our tenancy was managed by this amazing team. Inga and Ben are excellent people, always responsive, friendly and ready to help. When we left they helped us get our deposit back with no delays. Highly recommended!

Ying · 16 April 2023

Agent replied · 20 June 2024

Dear Ying, thanks for the great review. Wishing you all the best for the future!

5/5

Google

I highly recommend James Hayes state agents, the team is working hard and trustworthy. They are equally professional and friendly. I have a truly possitive experience with both Ben and Inga. So happy with the service and communication I received from them. I couldn't recommend them more.

Dr · 16 April 2024

5/5

Google

Ben runs the most professional estate agency I have ever used. He really does put the customer first. I can not recommend the agency enough. Should be your fist call.

Garry · 16 April 2023

Agent replied · 20 June 2024

Thank you for the kind words Garry

5/5

Google

Ben provided an exceptional service in my search for a new property and was super helpful in helping me secure a brilliant flat. His manner was superb throughout the process and I found his approach incredibly refreshing. Highly recommend

Gareth · 16 April 2022

Agent replied · 20 June 2024

Thanks for the great review Garreth!

5/5

Google

The best estate agency I dealt with in 6 years of living in London and moving nearly annually. Very friendly people, Nathalie and Inga always answer our questions quickly, and have provided all of the documentation relevant to the flat (basics like the contract but also energy performance certification, gas safety certification, and more) just as fast. Would definitely recommend!

Johanne · 16 April 2023

5/5

Google

Ben and Inga have really gone the extra mile to help me get my property ready to let and to find some great tenants. I have been impressed by their attention to detail and responsiveness.

Garreth · 16 April 2022

Agent replied · 20 June 2024

Hi Garreth, thank you for the kind review, we look forward to managing your Tenancy going forward.

5/5

Google

Excellent experience, very professional and helping staff especially Nathalie.

Hamza · 16 April 2023

5/5

Google

James Hayes Estate Agents have been an absolute pleasure to work with. Open & honest from the start & attending to all our needs for our move into the property. Couldn’t recommend them enough.

Toby · 16 April 2022

Agent replied · 20 June 2024

Thank you for your great review Toby.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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