Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsExcellent and professional service
I sold my house in Barnes in a difficult market. Michael Britt not only persisted to find a buyer and manage the process but he and Sarah Douglas were also extremely good at managing my expectations, advising me and guiding a fairly tricky sale to completion. I cannot rate them more highly. They are professional but personable and know their market extremely well. I would wholeheartedly recommend them to anyone wishing to buy or sell in Barnes and would use them again without a second thought should the need arise.
Pippa · 6 October 2017
★★★★★ 4/5
View AgentsI would use James Anderson again and recommend them to a friend
Why we chose James Anderson
-People: Jack Gardiner and Sarah Douglas were my main points of contact for selling my property. They seemed professional, dedicated and kept the conversation on my level.
-Pricing: They were competitive in comparison to the 3 other estate agents based in Barnes.
What was good about James Anderson during the sales process
-Honesty and transparency: Plain speaking, no non-sense advice with regards to potential buyers, provided realistic timelines and accommodated my requirements when it came to communicating with the buyer.
-Dedicated: A lot of time and effort went on behind the scenes to sell my property. Whilst the transaction itself is relatively painless, a lot of coordination is required between solicitors, the buyer and the seller. James Anderson played an important role in making this process as fast as possible.
Where James Anderson could improve
-Communication: The time taken to sell my property was probably longer than average for Barnes.. More proactive status updates would have been appreciated as I had to call and email the office, leaving messages as agents were often dealing with other customers.. Using mobile phones with email connectivity would allow more timely communication (less delay) for urgent queries.
Guy · 27 April 2016
★★★★★ 5/5
View AgentsKnowledge tenacious and friendly service
I recently commissioned James Anderson to sell my house in Barnes. Despite entering the market at the height of summer (low point for the property market), they were amazing at scheduling viewings and then advising us during the offer stage. I would highly recommend them as they are tenacious, know the area well and are very personable .They got me a sale within a couple of months. Thanks so much Michael!
MG · 26 November 2017
★★★★★ 5/5
View AgentsExcellent, friendly and efficient!
A very professional and personal service with a friendly touch. I would recommend the hard working team without hesitation as I always felt in good hands and when things got a little wobbly for me this was managed in a calm and effective way. Even after completion they were always happy to help. My dog still insists on an almost daily visit ! I would not hesitate in using James Anderson again.
Liz · 14 May 2016
★★★★★ 5/5
View AgentsPerfect all round
I used James Anderson to sell, potentially rent (at one point) and then buy a new property.
All of the team were excellent, attentive and really very nice to 'work' with. Always answered questions quickly and accurately. I'd definitely use them again - they are quite simply second to none. I was never hounded or pestered ever, which is a rare quality in this industry! Highly recommended.
James · 6 June 2017
★★★★★ 5/5
View AgentsHighly Recommended
We sold and bought a property through Andersons, Barnes Branch, in 2015/16.
We cannot speak highly enough of Sarah, Jack and Michael. They were efficient, kind and courteous. They smoothed our path throughout the whole procedure and made it as easy as possible and we really appreciated this.
We highly recommend Andersons and will use them again. Thank you to you all.
Philip and Shelagh
Shelagh · 3 May 2016
★★★★★ 5/5
View AgentsNicest Agents ever. Great service!
I have dealt with a number of agents over the years but James Anderson Barnes sales are some of the most professional amenable and nice by far. They assisted with the purchase of our property, They were always there to help with matters that arose, called back promptly, and always responded to emails. They were knowledgeable and proactive.
Jolly lovely group of people.
Yasmeen · 7 August 2017
★★★★★ 5/5
View AgentsSuperb 10/10 service
Dealing with James Anderson in Barnes was an absolute pleasure. Sarah and Jack were fantastic, very professional and went out of their way to ensure our move went as smoothly as possible. We can not thank them enough for their exceptional hard work and we would recommend them to anyone looking to buy or sell property in the Barnes.
Ro · 21 June 2016
★★★★★ 5/5
View AgentsEntirely happy
Selling our house through James Anderson in Barnes was the best estate agent experience we've had! (Which isn't just faint praise - some others have been very good too.) Thank you Sarah, George and team for efficient administration, helpful advice, very responsive communication and excellent systems (e.g. reporting on viewings).
Trevor · 9 May 2017
★★★★★ 5/5
View AgentsGreat team
Bought and sold through James Anderson. Sarah and the team were very efficient and were extremely helpful. They kept us abreast of updates every step of the day. They were also very considerate as we had a 2 day old baby when viewings commenced.
Sarah · 31 October 2016
★★★★★ 5/5
View AgentsSale of my flat in Mortlake
Thank you for selling my flat in Mortlake, Sarah and her team were excellent from start to finish and even after I have moved with letting me know about my post. They didnt pester me, but kept in touch.
David · 13 April 2016
★★★★★ 5/5
View AgentsPurchased property through James Anderson
We acquired our property through James Anderson (Michael Britt).
Overall, James Andersen were excellent - professional, highly responsive, and very good at managing the broader process whilst keeping everyone informed.
Adam · 28 June 2017
★★★★★ 5/5
View AgentsJames Anderson, Batnes
Michael at JA, Barnes was very communicative and friendly, guiding me through the process of buying for the first time. Kept me regularly updated and felt as though he was genuinely interested throughout. Thank you
Luke · 12 December 2017
★★★★★ 5/5
View AgentsLocal friendly experts
I wouldn't use anyone to sell my property. The team are so helpful; offering feedback and advice. I felt in safe, trustworthy hands. They make what is often a stressful process into a smooth experience.
Emily · 23 May 2016
★★★★★ 5/5
View AgentsDream Team
Michael Britt, Sarah Douglas & Co. are the top team in Barnes.
Matthew · 12 December 2017
★★★★★ 5/5
View AgentsExcellent service
Rating only, no written review.
Gumphrey · 25 May 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
