Trusted Agent profile Β· London
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908 reviews across 1 platform
26 Tooting Bec Road, London, SW17 8BD
Jacksons Estate Agents's office in London, at 26 Tooting Bec Road, is rated 4.9 out of 5 across 908 reviews on 1 platform, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRhea Morgan and her colleagues are working really hard to ensure our transaction goes through. I have been impressed by how they keep us informed on a regular basis.
Dear Anna, Thank you for your kind comments regarding Rhea and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRichard at Jacksons Estate Agents was very helpful. Guided us through the whole process, kept us updated throughout the day. He answered all our questions and went above and beyond for us
Dear Monica. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI canβt speak highly enough of Jordan. He was super communicative and helpful throughout the lettings process, thank you!
Dear Lauren, We really appreciate you taking the time to leave such lovely comments about Jordan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat meeting Loren today, very informative, gave me all the information needed for today viewing. I must mention Jordan also you delivered excellent customer service regarding re-scheduling my viewing.
Dear Renae, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIβm renting a flat and have been dealing with the property manager Charlie from when he started working at Jacksons. Never had an issue, always replies to emails and calls , always on time for inspections and overall had no issues with him. Thanks for the service.
Dear Mariam, We are really pleased to read your positive review regarding the service from our Tooting Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleNicole Borzatti and her colleagues David and Ana in the Design & Refurbishment team did a wonderful job in arranging for the redecoration of our flat and the installation of a new Howdens kitchen. I would certainly recommend them.
Dear Michael. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFirst time using Jacksons, was super seamless and they helped me get just what I wanted in record time, as I was in a bit of a living pickle π β¦
Dear Ian, We are thrilled to hear that you are pleased with the service you have received from our Tooting office and that youβve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBeen dealing with Ellie-May. Have found her charming and efficient. Information at her fingertips and on the odd occasions when it hasnβt been, she has been very prompt in obtaining it
Dear Michael, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery happy with the service I got letting my flat with Jordan Murcer at Jackson's. Jackson's actually also handled the sale when I bought the place. Professional, efficient and minimal BS.
Dear Lawrence, Itβs great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMy experience with Jacksons managing the flat I've been renting with them for years and Loren Pogue coordinating the viewings when I moved out has been brilliant. I highly recommend them.
Dear Liz, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI met Richard from Jacksons real state He is very nice, professional and explained all the details for me Wish you all the Best Thank you
Dear Akram, We really appreciate you taking the time to leave such lovely comments about Richard. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Tooting team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GooglePaul, Faye and Kimberley have all been great and super helpful throughout the process of renting our new house. They are very professional and friendly and made things easy and straight forward.PositiveProfessionalism
Dear Rodrigo, we are thrilled to read that you have had a great experience with Paul, Faye and Kimberley in our Tooting office. We wish you the best of luck in your new home. Kind regards Asma Chughtai Customer Relations Team
4/5
GoogleUpdated We had a series of issues with original contact at Jacksonβs, however management have since resolved these and appointed us a new contact who is very communicative and helpful
Dear Henry, I am sorry to read your 1 star review. I have forwarded your comments to our Area Director to be review with the team. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHave used Jacksonβs for many years for sales and lettings. My recent sale with Rhea from the Balham office was efficiently managed as usual and a pleasure to deal with
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleTom Kear helped me through the buying process for my house. He was really on top of pushing my solicitors to move faster and kept in constant communication. Would recommend.
Dear Vincent, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI had a really great experience with Lettings Consultant Loren Pogue. She was genuine, professional, friendly and efficient. Iβd highly recommend working with Loren and the Jacksons team :)
Dear Meg, Itβs great to hear that you have had a brilliant experience with our Tooting office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleDulcie from the Tooting office has been really helpful in arranging viewings and discussing our options with us.
Dear Michael-John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLucy Ray took me out for 5 viewings all in a row and and similar criteria to what had been described. She was very professional and knew all the details of the properties very straight away, clearly well researched. Would highly recomend
Dear Jacob, Thank you for taking the time in providing such lovely comments about Lucy in our Tooting office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
1/5
GoogleWhy do you KEEP putting signs up outside houses when requested not to do so? Despite numerous requests you continue to put new signs up post let/sale and never remove them. The WORST agency for this. You do not respect the area you operate in.
Dear Hannah, I note your comments regarding boards and have passed them onto the office who will be in contact with you regarding this. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI bought my property through Jacksons and am also letting it out through them and have been extremely happy with all the results so far. They are the best estate agents I have dealt with in my experience and I couldn't recommend them more highly!
Dear Sophie, Thank you very much for your great review regarding our Tooting Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleQuality agency. Very professional. Viewings with Rhea and Olivia so far have been smooth, comfortable and informative. Cheers!
Dear Ollie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIt has been a pleasure working with Kadeem from the Tooting branch. I appreciate his perseverance and the ability to see things through completion. Keep up the good work!
Dear Ngα»c, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGood experience using Richard from the Tooting branch, friendly and kept in contact. Found me my new flat and was on the search for me in the meantime. Thanks!
Dear Leanne, thank you for taking the time to leave a 5* review for Richard and the team in our Tooting office. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleI find Jacksonβs of Tooting to be extremely efficient and always helpful and polite, they generally go over and beyond to resolve any queries. I would definitely recommend them.
Dear Susan, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Tooting office. Kind Regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.
