Trusted Agent profile Β· London

Jackson Stops London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

554 reviews across 2 platforms

66 Grosvenor Street, Mayfair, London, W1K 3JL

Jackson Stops's office in London, at 66 Grosvenor Street, is rated 4.7 out of 5 across 554 reviews on two platforms, including 65 Google reviews rated 5.0.

Google logo

5.0 / 5

65

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Customer Service Management Agency

Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.

Ezzie Β· 19 September 2024

Agent replied Β· 25 October 2024

Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great service

We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.

Claire Β· 15 September 2026

Agent replied Β· 24 September 2026

Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.

5/5

Trustpilot

A huge thank you

A huge thank you to Neil at the Woburn branch of Jackson-Stops - the sale of our house was not straight forward but he was incredibly patient in getting it over the line! During the viewings process he gave us great feedback, always followed up and discussed options with us. When we then had multiple offers, he guided us on the best way forward and then when it came to the actual sale process, he had the patience of a saint. Would wholly recommend!

LD Β· 18 February 2022

Agent replied Β· 13 June 2024

Thank you so much for your kind words and five star rating. We really appreciate you taking the time to share your experience with us, and we agree, Neil is a true asset to our team! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The best in the business

As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.

Twizzle Β· 17 February 2022

Agent replied Β· 13 June 2024

Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

We moved from Northumberland to Devon and dealt with Ria at Jackson Stops

We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. I’ve dealt with many agents over the years. These are among the very best.

Mr Β· 1 February 2022

Agent replied Β· 13 June 2024

Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Best Lindfield estate agent

Many thanks for your professionalism and sound market advice. You’re a great team and fun to work with. We are delighted you have secured a fantastic result for us in terms of both price and speed of sale - it took less than 8 weeks from the start of marketing to exchange and a further 2 weeks to completion which smashed our expectations.

PHILIP Β· 26 September 2025

Agent replied Β· 2 June 2026

Dear Philip, thank you for your five star review of Jackson-Stops and we delighted to read about your fantastic experience. With best wishes from Jackson-Stops.

5/5

Trustpilot

Ideal letting agents - knowledgeable, efficient and good value

I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.

G Β· 10 January 2022

Agent replied Β· 13 June 2024

Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

My Experience with Jackson Stops.

My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.

Jaki Β· 15 September 2023

Agent replied Β· 13 June 2024

Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Toby & Guy in Mid Sussex - Top Team

Toby, Guy and their whole team in Lindfield (Mid Sussex) Jackson-Stops provided an excellent value for money service for us, which completely took the stress out of selling the property. Their friendly advice was invaluable and once we had a buyer and most agents think their work is done Toby went into overdrive, liaising with all parties as well as third parties to smooth the process, right through to completion. Top team, highly recommended.

Stephen Β· 9 September 2022

Agent replied Β· 13 June 2024

Hi Stephen, we are so pleased to hear you felt the service you received was excellent value for money, and that our Mid Sussex team took away the stress for you. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

D Β· 23 April 2026

Agent replied Β· 24 September 2026

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

Fantastic from start to completion!

I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market.I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...... we need more Lottie's in this world. 10/10 Thank you Lottie 🀩

Philip Β· 3 November 2021

Agent replied Β· 13 June 2024

Dear Philip, thank you for taking the time to write such a glowing review of our Newmarket team, highlighting Lottie's professionalism and effectivenes in particular. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Thank you all so much for such a…

Thank you all so much for such a thoughtful momento and for working so hard to secure the sale of our house. We are recommending you to everyone!

AMM Β· 3 July 2026

Agent replied Β· 24 September 2026

A wonderful five star review - thank you!

5/5

Trustpilot

Professional, Straightforward & very Responsive

Professional, Straightforward & very ResponsiveAs buyers, we were impressed that Jackson-Stops Barnstaple were, unfailingly, all of the above. They struck a great and hard to strike balance of working for us as buyers and their original client, the vendors. We made it clear that we had a looming stamp duty deadline and they clearly worked hard to help us meet it. Particularly of note is how very responsive they are, which really help to speed the process.A very pleasant transaction and thanks gain for helping us meet that deadline.Impressed by the service we enjoyed and would be pleased to deal with the Jackson-Stops Barnstaple team again.

Tim Β· 20 October 2021

Agent replied Β· 13 June 2024

Dear Tim, thank you for sharing your experience of our Barnstaple team, it's clear their hardworking and professional approach to business shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A rarity - an honest and efficient estate agent

Anthony was brilliant. Throughout the process he was friendly, helpful and honest. He was knowledgeable on our property, the area and the market. And he was great to work with. Having spoken to a lot of agents during our search he is everything that you don't associate with estate agency. I would thoroughly recommend him to anyone looking for an agent.

Simon Β· 26 September 2023

Agent replied Β· 13 June 2024

Dear Simon, thank you for your review. It's wonderful to hear about your experience and we're pleased that you felt the service you received was friendly, helpful and honest, and that you recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Anthony Jevens and his team at…

Anthony Jevens and his team at Jackson-stops Hale sold our home quickly and efficiently. But they did much more than that. They took all the worry and angst out of whole process. They found the right people at the right price in a very short space of time. They actually cared about me and my family and they went the extra mile constantly to make sure we were happy and informed every step of the way. We cannot recommend Anthony and his team highly enough. Thank you Anthony.

Ms Β· 21 September 2021

Agent replied Β· 13 June 2024

Dear Ms Maclure, we are grateful to you for leaving such a touching review of our Hale team, highlighting their professional and dedicated service. We will make sure your feedback reaches Anthony. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

From the moment Alan King came and did…

From the moment Alan King came and did the valuation, which was spot on, of my home Jackson-Stops got it right. All the team members involved came and looked round the house and the surrounding communal grounds, swimming pool and tennis courts, so as to give the best viewing possible to potential buyers. It took a week to sell my house and my buyers at the time were not even on the market but sold their house within 24 hours of making an offer on mine, also through Jackson-Stops. Chris was in touch regularly with updates and sorted out queries with all parties. We complete next week.

Nicola Β· 15 September 2021

Agent replied Β· 13 June 2024

Dear Nicola, we are delighted to hear such high praise for our Dorking team, thank you for sharing your experience and we wish you every happiness in future. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Above & beyond in a challenging situation

We live in the USA and initially rented our house in the UK through Jackson-Stops: we were delighted with their service in terms of professionalism, responsiveness, experience and level of expertise. However, with the pandemic affecting operations at so many levels, we decided for the fourth year of the rental to manage the property on our own. By the end of that year, we found ourselves in a difficult situation with our tenants once notice had been served. Despite having no obligation to help us, Paula, our initial letting agent, very kindly offered us some excellent advice on how to handle matters and then went on to facilitate the tenants' handover back to us without further upset. I couldn't have been more pleased with the way the matter was handled and would wholeheartedly recommend Paula and Jackson-Stops as straightforward, straight-speaking agents in whom you can safely place your trust.

Sue Β· 12 September 2021

Agent replied Β· 13 June 2024

Dear Sue, many thanks for sharing your experience of our Newmarket team, we are delighted to hear that Paula supported you with straight-talking professionalism and advice, particularly in your time of need. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A huge thank you to Freddie and the…

A huge thank you to Freddie and the rest of the team at Jackson Stops Lindfield. Freddie helped us buy our dream home and assisted us through the whole process.Freddie is professional, efficient and a thoroughly nice gent. Thanks again!

Justin Β· 31 October 2024

Agent replied Β· 25 December 2024

Dear Justine, we are delighted that the support you received from our team in Mid Sussex prompted you to wrote a five-star review, and that you found, particularly Freddie, professional, efficient and thoroughly nice. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl was outstanding helping us sell…

Karl was outstanding helping us sell our family home over the past several months. He was friendly and well organised and made the normally very stressful process a lot smoother, always keeping us updated and chasing along the solicitors as much as he could. I would highly recommend and definitely use again. Thanks for all the help, super professional!

Paul Β· 4 November 2023

Agent replied Β· 13 June 2024

Dear Paul, what a great review - thank you - and it's heartening to hear of your positive experience with Karl at our Lancashire branch. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Simple.. Professional... Successful.. What more could you want!

Fantastic service, simple process from start to finish. Lottie and the team were fantastic in both the sale and purchase of our new and old home. The purchase was not a straight forward due to complications with the new property but the communication between ourselves and the sellers were second to none!I would also like to note that the selling process was a piece of cake and with only a handful of selected and qualified prospects we had 4 viewings and two asking price offers in just 5 days. What more can you ask for.Thank you Lottie, Chris, Ed and the team. Looking forward to the next one.

Carl Β· 29 July 2021

Agent replied Β· 13 June 2024

Dear Carl, we're delighted to receive such a glowing review of our Newmarket team, reflecting their expertise on both the buying and selling side. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

House move from Reigate

we recently sold our house through Reigate branch. The whole team were super helpful, not only with sales related information, but with other contacts such as solicitors and removal companies. Chris and Pip Made a huge effort to ensure that our onward chain was aligned to our timescales, would highly recommend Kim and Mark.

Zeb Β· 12 February 2024

Agent replied Β· 13 June 2024

Dear Zeb, thanks so much for your review and we are delighted to hear that the whole team was super helpful and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl Ormerod was amazing

Karl Ormerod was amazing. He was very knowledgeable and instructive of the house he showed us. He was able to answer all the questions we asked and came back to us promptly on questions we wanted asked of the seller. He kept us informed all the through and chased solicitors . He was on top of everything all the way through We could not fault him.

John Β· 31 March 2023

Agent replied Β· 13 June 2024

Dear John, we're thrilled you took the time to leave a review for Karl and the team in our Lancashire office, and that you found Karl to be knowledgeable and instructive. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jackson-stops pulled out all the stops to find us our forever home

Chris and the team at Jackson-Stops found us our forever home in Dorking. The location, grounds and buildings were exactly what we had been searching for. The property was not on the open market, so we would not have found it without their introduction.The chain was long, the exchange was complicated and stressful, due to a building regulation issue at our end. Chris was calm, communicative and positive. We got there in the end and feel that as well as moving into our dream home we have made good friends.Thank you Chris and all the team at Jackson-Stops.

Georgie Β· 22 June 2021

Agent replied Β· 13 June 2024

Dear Georgie, thank you for reviewing our Dorking branch, highlighting Chris' professionalism at navigating what sounds to have been quite a complicated conveyancing process. Wishing you every happiness in your new home. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops Reigate - a pleasure to deal with.

The team at Jackson-Stops Reigate were a pleasure to deal with. Friendly, knowledgable and efficient, they dealt with any question or query promptly. Nothing was too much trouble for them and they even printed out documents for me when I had no access to a printer. Moving house can be extremely stressful but they were calm and helpful throughout, helping to make the process as smooth as possible. I’d highly recommend them.

Julie Β· 25 July 2022

Agent replied Β· 13 June 2024

Dear Julie, thank you for leaving a positive review for our Reigate team, and it's good to hear that you had such a positive experience and that they went above and beyond to assist you. Best wishes from us all at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops London

How many reviews does Jackson Stops London have?

Jackson Stops's London office has 554 reviews across two platforms: 65 on Google, 489 on Trustpilot (across the whole business).

What is Jackson Stops London's rating?

Jackson Stops London is rated 4.7 out of 5 across all 554 reviews, and 5.0 out of 5 on Google from 65 reviews.

Where is Jackson Stops's London office?

Jackson Stops London, 66 Grosvenor Street, Mayfair, London, W1K 3JL.

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