Trusted Agent profile · London
★★★★★
554 reviews across 2 platforms
66 Grosvenor Street, Mayfair, London, W1K 3JL
Jackson Stops's office in London, at 66 Grosvenor Street, is rated 4.7 out of 5 across 554 reviews on two platforms, including 65 Google reviews rated 5.0.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPleasure To Deal With.
Had an appraisal visit (rental) from Paul from the Oxted branch today.Very professional, very, very efficient and extremely personable.Brilliant stuff. Thank-you.
Dear Jeff, many thanks for taking the time to review our Oxted branch. We're glad to hear your appraisal went smoothly and will make sure your kind words reach Paul. Best wishes from all at Jackson-Stops.
5/5
TrustpilotFantastic service
My experience with Jackson-Stops has been great. Very efficient and friendly. Both Paula and Jodie been fantastic. Thank you.
Dear Liesel, thank you for your lovely review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotVery handled sale by Jamie of the…
Very well handled sale by Jamie of the Chelmsford branch. Thank you for making it simple
Dear Rory, thank you for taking the time to leave us a five star review, highlighting Jamie Stephenson's expertise. Best wishes from us all at Jackson-Stops.
5/5
GoogleRenting property is fraught with all sorts of different issues and pitfalls. When you're new to the rental market, there's even more to be cautious about. …
Thank you so much for your kind words Adrian, we really appreciate your feedback. Best wishes, Camilla
4/5
TrustpilotNewmarket team
Polite staff that are willing to help their customers in a timely manner. Very happy with the service.
Dear Niall, thanks for sharing your experience of our Newmarket branch, highlighting their polite and professional manner. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotFrom the beginning of the process to…
From the beginning of the process to the last minute Jackson-Stops company was very helpful and responsive.
Dear Jamal, thank you for leaving us your five star review and feedback. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
GoogleEmma belongs to a very welcome new wave of Estate Agents who are a delight to work with in finding a place to live. Informed, but relaxed, Emma remains on point, while also taking the time to be human and friendly during what can be a very stressful process. Highly recommendable!
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleThe JSS team is professional, efficient and very friendly. I'm quite satisfied from their services.
Thank you for taking the time to leave us a comment, it is much appreciated. Best wishes, The Mayfair Team
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
1/5
TrustpilotWouldn’t recommend!
We are sorry to hear that you continue to be unhappy with the situation. However, we feel your concerns have not been ignored. We have taken appropriate action to the extent that these matters fall within our remit as managing agents for a neighbouring property. On a public forum, it would will not be appropriate to comment further on individual circumstances.
5/5
GoogleHad great experience with Nella Sciberas, she fascinated us with easiness and non tensions approach while we was choosing property... will gladly recommend her as one of the best agent I ever met!
5/5
GoogleThe agency had by far the best selection of flats in Mayfair compared to competitors. When it came to actually renting one, they were quick and efficient about the whole process.
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
GoogleVery satisfied with my experience with Viola, who was very responsive to our demands and devoted to our search. Amazing service and rapidity compared to other estate agents! Many thanks!
5/5
GoogleWonderful and responsive.Viola from the Mayfair branch is very helpful and professional in all she does, she is always up to date with everything and is very efficient
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's London office has 554 reviews across two platforms: 65 on Google, 489 on Trustpilot (across the whole business).
Jackson Stops London is rated 4.7 out of 5 across all 554 reviews, and 5.0 out of 5 on Google from 65 reviews.
Jackson Stops London, 66 Grosvenor Street, Mayfair, London, W1K 3JL.
