Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIC Properties have managed my properties for over a decade and have consistently gone above and beyond my expectations re customer service. Every member of staff (to name a few Kevin, Hakan, Jessica, Filiz, Eda) have been outstanding, especially the CEO, Kevin, whose customer service and problem-solving went way beyond what I’ve experienced with other agents. IC Properties are simply miles ahead of other agents.
Recently, I’ve been working with Filiz and Eda on a property sale, and both have been brilliant. Filiz is always positive, proactive, and strategic, while Eda is equally dedicated, friendly, and never gives up on finding the right property. Thanks to the entire IC Properties team for years of fantastic service and for always making my visits to the office so pleasant. Your efforts are truly appreciated.
Thanks for years of consistent good customer service.
Thanks team IC Properties.
Hakeem Balogun
Success · 16 March 2026
Agent replied · 16 April 2026
Hi Hakeem,
Thank you so much for your incredibly kind and thoughtful review. Your continued trust in IC Properties for over a decade truly means a great deal to us. Long-standing relationships like ours are something we value enormously.
Kevin was especially humbled by your comments. As CEO, he is deeply committed to ensuring every client receives the highest level of service, and he will be personally touched by your recognition of his customer service and problem-solving approach. Your words genuinely reflect what he strives to deliver every day.
It is also fantastic to hear your praise for Hakan, Jessica, Filiz, and Eda. We are very proud of the team we have built, and it’s wonderful to know their positivity, dedication, and proactive approach continue to make such a strong impression - particularly throughout your recent property sale.
Thank you again for your loyalty, your kind words, and for always bringing such positive energy when you visit the office. It is truly a pleasure working with you, and we look forward to supporting you for many more years to come.
Warm regards,
The IC Properties Team
★★★★★ 5/5
GoogleFiliz Beshir has been absolutely amazing throughout our first home-buying experience. She has been supportive, patient, and incredibly understanding, always taking the time to answer our questions and guide us through every step. Her communication was excellent, and she consistently went above and beyond to help resolve issues quickly and keep everything on track. We felt truly cared for and well looked after. We couldn’t have asked for a better agent and highly recommend her to anyone purchasing a home.
Maria · 5 December 2025
Agent replied · 26 December 2025
Hi Maria,
Thank you for your wonderful review. It was an absolute pleasure working with you both throughout your first home-buying journey. We are delighted to hear that you felt supported and well looked after at every step - Filiz truly enjoyed helping you navigate the process.
Your kind words mean a great deal to us, and we’re thrilled that your experience was such a positive one. Wishing you all the happiness in your new home, and please don’t hesitate to reach out if you ever need anything in the future.
Best Regards,
The IC Property Team
★★★★★ 5/5
GoogleI would like to start off by seeing I really enjoy a place that I live. I feel like it’s very spacious. I feel like the people that I deal With regarding the house, a very nice and very understanding and very helpful when needed to be I have nothing bad to say about the property or ic Properties And I would like to finish up by saying thank you very much for the help and the support who wrapped my steps of getting a police
Abdul · 16 February 2026
Agent replied · 16 April 2026
Hi Abdul,
Thank you so much for your wonderful review, Abdul.
We truly appreciate you taking the time to share your experience and your kind words mean a great deal to our whole team. It’s always rewarding to hear that our efforts are making a positive impact. We’re grateful for your support and look forward to welcoming you back again in the future.
Best Regards,
The IC Property Team
★★★★★ 5/5
GoogleI had a very positive experience renting through IC Properties, and especially working with Eda. She was extremely professional, polite, and always punctual for viewings. Communication was excellent. She kept me promptly updated throughout the process and was quick to return calls and messages.
The whole experience was smooth and stress free ,and I really appreciated the high level of service. I would happily recommend IC Properties and Eda to anyone looking to rent.
Mica · 16 January 2026
Agent replied · 16 April 2026
Dear Mica,
Thank you very much for your kind feedback and for taking the time to share your experience with IC Property.
We are delighted to hear that you had such a positive experience and that Eda provided a professional, punctual, and responsive service throughout the process. Your comments have been shared with her and the team, and they are greatly appreciated.
We are pleased the process was smooth and stress-free for you, and we truly value your recommendation. Should you need any assistance in the future, please don’t hesitate to get in touch.
Best Regards,
The IC Property Team
★★★★★ 5/5
GoogleI'd like to give thanks to Kevin, Murat, Declan Jessica and Demi for being lovely and supportive with the paperwork. Big thank you to Declan for help with the housing. All absoute sports, I. A time of need they were able to support me and …
Geovaune · 16 April 2025
Agent replied · 26 December 2025
Hi Geovaune,
Thank you for your lovely review! We’re so pleased to hear that Kevin, Murat, … More
★★★★★ 5/5
GoogleI viewed a property with Declan on a Thursday and it was ready to move in the following week. I had a few concerns and Declan made sure everything was ready for my move. He was professional, friendly and quick acting. He went above and …
Lauren · 16 April 2025
Agent replied · 16 April 2026
Hi Lauren,
Thank you so much for your kind review! We’re thrilled to hear that Declan and … More
★★★★★ 5/5
GoogleWell, what can I say Murat went above and beyond to help us find our rental home contacting me out of hours and keeping me fully up-to-date via email. Nothing but professional and so accommodating. I can’t thank Murat enough for his help. …
Victoria · 16 April 2025
Agent replied · 26 December 2025
Hi Lauren,
Thank you so much for your wonderful review! We’re delighted to hear that Murat … More
★★★★★ 4/5
GoogleFor Lettings Management I've found IC to be professionally attentive, I can issue an instruction and have a good degree of confidence that I will not need to continue chasing.
For sales Filiz and Kevin, were instrumental in the prompt sale of an investment property for us. Kevin clearly explained the entire process, and together they effectively marketed the property. Filiz professionally managed viewings, offers, and negotiations, making the sales experience smooth and well-handled.
Ali · 27 October 2025
Agent replied · 26 December 2025
Hi Ali,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy with our lettings management service and that Filiz and Kevin were able to make the sales process smooth and straightforward for you. Your confidence means a lot to us, and we truly appreciate your continued trust in the IC team.
Best regards,
The IC Property Team
★★★★★ 5/5
GoogleI was very pleased that I used IC Property as agents to rent my house. I have never rented out my property before and I found Murat to be very clear, kind and patient when answering all of my questions and helping me to understand the process. He quickly matched me to a suitable tenant whose moving schedule worked with mine and kept the process moving without putting too much pressure on me. Sharon also helped me with the renting process and was very approachable and quick to solve my queries. Kimine was very respectful of my property when he came to do the inventory, was kind and very easy to talk to. All of the members of staff I have spoken with and have contacted have been professional and kind. I have already recommended IC Property to a friend and I would use them again.
Melonie · 22 June 2023
Agent replied · 21 June 2024
Thank you Melonie for the kind review and especially the recommendations, we are always here & happy to help you when needed
★★★★★ 1/5
GoogleNo way. Flat has mold for months. Mice infested. They work with landlords that are verbally abusive, slams door of flat ur renting in ur face in the presence of baby and disrespectful towards and about mother and baby. Has tenant with baby living in mold for months and mice and refusing to fix issues. Waits months for new washing machine as washing machine provided broke down and leaked living room. When you constantly have to complain about house disrepairs they say you’re aggressive. Allows neighbors to smoke cannabis in corridors that comes in ur yard. Neighbors throw their trash in your garden. Very terrible experience with these lot never again. Even agreed on a 1 year tenancy when I was signed the papers I noticed they changed it to 2 years without my knowledge sneaky people.
Sevyn · 16 March 2026
★★★★★ 5/5
GoogleIc property is so friendly and helpful.
Declan has been so amazing and really helpful in helping me and my family to find a place in space of short time. He constantly kept me updated and answered all my questions.
Jasmine is so kind and helpful as well she also helped me with all the paper works afterwards.
Thank you ic property for all your help!
Ayse · 22 June 2023
Agent replied · 21 June 2024
Hi Ayse, Thank you for the lovely review! We wish you all the best in your new home! :)
★★★★★ 5/5
GoogleWe received support from Ms. Eda during the process of renting a house in London. She managed all our procedures quickly, handling everything in a clear and transparent manner. We are satisfied with the service we received, thank you.
Suzan · 2 April 2026
Agent replied · 16 April 2026
Hi Suzan,
Thank you for your kind feedback. We are delighted to hear that you were satisfied with the service provided during your rental process. We will be sure to pass on your comments to Eda, who will be very pleased to receive your recognition.
We truly appreciate your trust in our company and wish you every happiness in your new home. Should you require any further assistance, please do not hesitate to contact us.
Warm Regards,
The IC Property Team
★★★★★ 5/5
GoogleI used IC property to sell my flat and Murat and his team were exceptional. They worked effortlessly throughout the process and kept in the loop with any communication. Easily the best estate agency Ive ever used. Dont think just go with them.
Mert · 18 May 2024
Agent replied · 26 December 2025
Hi Mert,
Thank you so much for your fantastic feedback! We’re delighted to hear that … More
★★★★★ 5/5
GoogleI’ve been living in one of their properties for almost a month now, and so far the team have helped me endlessly, responding the every situation quickly and in a friendly manner. From when I first viewed the property until now, they’ve showed nothing but respect for me, in particular Declan who first showed me the property and put absolutely no pressure on me at all to put down a deposit for the room, which was a first for me on this journey. I’d highly recommend this agency and their team, and I wish them all the best for how helpful and kind they’ve been.
Queenie · 22 June 2023
★★★★★ 5/5
GoogleFantastic service
I don't often leave reviews but felt the need to
for this
It's been a rollercoaster of a journey selling
our property but at every turn IC Property was
there.
Declan was brilliant at showing everyone
around and there were a lot of them! Always
punctual and very professional. Murat was
fantastic and very true to his word
communicating at every turn even when he
didn't have to. Even though our experience
was very stressful at times he was always
there for us. If you're looking for a
professional, personal sales manager then
Murat's your man!
Thank you both again for all your help.
J · 22 June 2023
★★★★★ 5/5
GoogleThe team at IC property were amazing from start to finish especially in helping us find our dream home. Anything we needed they were on hand to help straight away. I had lots of questions and they were all answered quickly. Honestly I would recommend anyone who’s looking to rent,sale or buy to look no further with this company,you wouldn’t be disappointed. I especially want to thank Murat, Sharon and Declan for all of their continued support.
Thank you once again:)
Tahsin · 22 June 2023
★★★★★ 5/5
TrustpilotI had a great experience with IC…
I had a great experience with IC Property Estate Agents. They were extremely helpful, professional and supportive throughout the whole process. Communication was excellent, and they made everything much easier and less stressful.
Seama · 27 August 2026
★★★★★ 1/5
GoogleAlmost scammers. They advertised a studio flat and their landlord was playing dodgy games with me which they enabled to the fullest. Landlord would refuse to show contract in advance and he would demand for full monthly rent and deposit upfront. They would make comments as "you first go to supermarket and then get a receipt,the same accounts on this situation". Finally although I passed referencing the landlord gave the studio to a family member and ghosted everyone.
Don't trust this agency.
Αντιγονη · 23 March 2024
Agent replied · 21 June 2024
Good morning Antigoni. Firstly, we are sorry for your experience with what proved to be a very difficult Landlord. As you know, as a lettings agent we act as the intermediary between prospective tenants and landlords. It is common practice for a prospective tenant to pay the one month deposit and rent prior to signing the lease. On behalf of IC Property, we can only apologies on behalf of the landlord. However, as an agent, we always maintain the highest standards with our letting procedures.
★★★★★ 1/5
GoogleTerrible and a complete waste of time. That was my experience from this agent. I put a offer on a property and was asked to provide lots of details and that my offer was accepted on the bases of me providing this information once all this was done I received a email from the agent rejecting my offer and asking for the full price . I understand the agent is only acting on the behalf of the seller but this reflects badly on both. Be careful don’t waste your time and effort’s like I did
Chris · 22 June 2022
★★★★★ 5/5
GoogleIC Properties - Simply the Best!!!
Where do I begin?!
Well this could end up into a winding story, so I will spare you the pain and agony lol.
I will begin by stating very clearly that despite the hardship I went through in purchasing a property, IC Properties were nothing short of brilliance in their care, understanding and professional approach!
I have had dealings with a few estate agents in North London and I can confidently say that IC Properties is by far the most competent and efficient estate agent a buyer or a seller can wish for!
Lastly, I would be totally neglectful if I did not mention the star that held me and my family all the way through till the very end… Mr. Murat! He was not only well versed in the housing matter, but was also had a human touch which enabled me to be comfortable and continue to be hopeful.
Thank you,
Shah
Shah · 22 June 2022
★★★★★ 5/5
GoogleI came across IC a few years ago and have since been in regular contact with the team. After informing Murat of my requirements, I went on to buy the second property I viewed! Murat was extremely professional, having advised and updated me throughout the whole process (including after work hours!) which was extremely reassuring during such a stressful time. He really does go above and beyond!! Jasmine, Jess, Sharon and the whole team have since been extremely helpful, friendly and always welcoming whenever I have had questions or come to the office. I highly recommend IC as you really don’t get estate agents these days who look after and truly care about the needs of their clients. Thanks to the team for all your help.
Lucindaxox · 22 June 2022
★★★★★ 5/5
GoogleIt's taken me a while to give a review as I just moved in about a month and has taken me a while to settle in.
I would like to say Ic properties are the best. I was in desperate situation and needed a rental property within a a week and the staff Declon was amazing. He really understood and empathised with my situation and sorted a property out for me within a week.
Also another staff jasmine helped me sort out when my housing benefit did not get paid and went out of her way to fill up my form with me.
Doli · 22 June 2022
★★★★★ 5/5
GoogleI would like start by saying I'm very happy with this agency. I've owned property for over 20 years and I've been using IC Properties letting & Management service for nearly 5 years now. I can tell by experience my property is in very good …
Ufuk · 16 May 2025
Agent replied · 26 December 2025
Hi Ufuk,
Thank you so much for your thoughtful and detailed review. We truly appreciate … More
★★★★★ 5/5
TrustpilotAn absolute star amongst the many estate agencies
We have dealt with Murat for a little while and I must say, he has been the most helpful agent we have ever came across. He was just what we needed, just at the right time. We would definitely go through this agency in the future when we are looking for the perfect property and I would never hesitate in recommending IC Property to anyone looking for a property. Very professional, helpful, prompt and friendly. Just a joy to deal with.
Silvia · 27 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.