Trusted Agent profile · London

Hunters London reviews

★★★★★ Good

1,232 reviews across 3 platforms

29 Denmark Hill, London, SE5 8RS

Hunters's office in London, at 29 Denmark Hill, is rated 3.6 out of 5 across 1,232 reviews on three platforms, including 621 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

621

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Trustpilot logo

609

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Hunters of Camberwell have been really great selling my flat in Brixton in a difficult marketplace. They never went overboard on promising the impossible in terms of time scales and pricing for the sale and were always available to help. For example I was not aware of the difficulties of selling a co op flat. Their experience and suggestions helped me over a couple of hurdles. On another, every day level, when I needed services performed they knew who to go to and who was reasonably priced. I live at the other end of London and so they could help me by visiting the flat and problem solving. Their service is great. I would recommend them to anyone selling or buying a flat in Brixton.

Colin · 22 June 2023

Agent replied · 21 June 2024

Thank you Colin, it has been a pleasure working with you.

5/5

Google

Jesse is brilliant in his work. He sieved through several prospective tenants and got me the best. Jesse acted professionally through out the whole process. Thanks Jesse, keep up the good work.

Helen · 22 June 2023

Agent replied · 21 June 2024

Thanks Helen, I appreciate the kind feedback

5/5

Google

We've had so many tough property transactions in the past but had never dealt with (Daniel at) Hunters in Camberwell. Though, obviously, any estate agents act for their clients rather than the buyer, we experienced such a pleasant process on our recent purchase and all matters were handled with clarity and integrity. Nothing was too much trouble for Daniel's team and the whole thing ran through a) like clockwork and b) stress-free. Highly recommend them for buyers and sellers alike.

Niall · 22 June 2023

Agent replied · 21 June 2024

Thanks Niall, It was a pleasure working with you and we really appreciate you taking the time to write such a nice review.

5/5

Google

Kirsty Called round this morning,from Hunters,for a flat inspection,she was polite,helpful,friendly & professional like everyone else that I’ve met there,I couldn’t wish for a better,estate agent. Michael.

Michael · 16 October 2025

Agent replied · 16 April 2026

Thank you, Michael. We're glad to hear Kirsty and the team have made a positive impression.

5/5

Google

Jesse Oteri was very responsive and helpful throughout the process.

Luc · 23 September 2024

Agent replied · 23 October 2024

Thank you Luc for your feedback! We’re pleased to hear that Jesse Oteri was responsive and helpful throughout the process. Your satisfaction is important to us, and we’re glad Jesse could assist you effectively. If you need any further assistance in the future, please don’t hesitate to reach out.

5/5

Google

Michael is the man!!! Did only one viewing on a flat (with Michael) and ended up being the flat I purchased. Absolute legend

Dominic · 23 January 2024

Agent replied · 21 June 2024

Thank you Dominic for such kind words, we are delighted that you were able to find the flat that was perfect for you. Have a lovely new year and all the best for the future!

5/5

Google

Michael is the best! Professional & pleasant - he really sold me on the place! He has a bright future ahead of him.

Andy · 23 January 2024

Agent replied · 21 June 2024

Thank you Andy for such kind words, have a lovely new year!

5/5

Google

Hunters have been brilliant. We dealt with Jesse Oteri and from start to finish he made the process easy. Great communication and levels of professionalism! Thanks Jesse :)

Annabelle · 25 September 2023

Agent replied · 21 June 2024

Thank you, much appreciated!

5/5

Google

Chris was the estate agent dealing with the purchase of our first home. He and the whole team at Hunters were friendly, professional and very supportive throughout. In the process of looking we experienced quite a few Camberwell estate agents and none were as pleasant and straightforward to deal with as Hunters.

Nicholas · 22 June 2020

Agent replied · 21 June 2024

Thanks Nicholas

1/5

Trustpilot

Useless from day 1.

Useless as an agent. They do not even know their own contracts. As a tenant I was left out to dry. They did not want to know when I had an issue. I was basically told to pay for what I had signed up for. Although the contract I had signed had a get out clause that I was having to quote to them to get them to talk to myself. All via email. Absolutely useless and contact was slow and usually at the end of a working day so as I couldn't get a follow up response till at least the next day or longer. I ended being told to shut up and put up in not so many words. Pay what you owe. Which was never an issue I just wanted out! They struggled to deal with the scenario and even when they did act upon my instructions it was very labored. The manageress was no better than the person in charge of the letting. I had to put her straight a few times and quote her own mistakes. Constant battle to get them to take action with the landlord or reply to myself.after being forced £580 to pay for a service that they had on file was a joke. I asked for the full works if I was having to pay for it. Photos etc. But the refused to come and take them. I'm not saying they robbed me, I'm telling you! I seriously doubt that the landlord was paying that sort of money for that service every time they required a new tenant.Finally after paying a lot of money for a house I never touched they managed to get some other poor soul to rent the property. If you are a landlord. It's not all about the money. Stop being horrible people and make nice house for people to make into homes. If the property you let out is a mess than people will not rent it unless they are desperate like myself at the time. Would you live in it!!???

Micky · 1 June 2021

5/5

Google

Jesse was fantastic in our search for a flat. He was prompt and kept us up to date with our offer, we felt really looked after and had a great experience.

Mimi · 22 June 2023

Agent replied · 21 June 2024

Thanks Mimi, I really appreciate the kind review.

5/5

Google

My two friends and I had a great experience with Hunters. Our agent Jesse Oteri was really wonderful. His communication at every stage was excellent making the process of renting nice and easy. Thanks Jesse - we appreciate all your help!

Sarah · 22 June 2022

Agent replied · 21 June 2024

Thanks Sarah

5/5

Google

Fantastic service from Jesse Oteri and his team. He ensured the whole rental process ran smoothly from start to finish and we're absolutely delighted with the property.

Angus · 25 September 2023

Agent replied · 21 June 2024

Thank you, it was a pleasure working with you also.

5/5

Google

Had a good experience renting with Hunters, Kirstie was very helpful making sure everything was processed quickly at the end of our tenancy.

Claire · 24 December 2023

Agent replied · 21 June 2024

Thank you Claire, much appreciated and have a lovely Christmas!

4/5

Google

Good experience with Hunters when buying and selling.

Ed · 16 March 2026

Agent replied · 16 April 2026

We are really happy to hear about your good experience with our buying and selling services!

5/5

Google

I would highly recommend Hunters in Camberwell, particularly Catherine. Throughout the entirety of the buying process, she was always available, friendly and incredibly helpful often going out of her way to be of assistance. Thank you Cathy!PositiveResponsiveness, Quality, Professionalism, Value

Giorgio · 22 June 2022

Agent replied · 21 June 2024

Thanks Giorgio for your kind review. All the best for the future, Cathy.

1/5

Trustpilot

Avoid Hunters like the plague!

Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.

Anon · 30 January 2021

5/5

Google

Picked up our keys yesterday - felt truly looked after by Alex throughout the process. We were able to make multiple viewings of the property and Alex was super proactive in moving things along/acting as the go-between of all the parties involved. Great team at Hunters!

Vinous · 22 June 2021

Agent replied · 21 June 2024

Thank you Vinous my pleasure, I hope you will be really happy in your new home!

1/5

Trustpilot

Lack of understanding of regulations and invasion of GDPR

Despite confirming over the phone that my offer was accepted, Hunters refused to provide written confirmation or a memo of sale because I chose not to share my ID and other sensitive information prematurely. They claimed this was required for anti-money laundering purposes, but such checks are only necessary further along in the process, not before providing written confirmation of an accepted offer. This was despite me already providing a Decision in Principle and written confirmation from my financial advisor. Their insistence on irrelevant information at this stage is a major red flag. To make matters worse, their response was extremely unprofessional, with no attempt to resolve the situation. Based on this experience, I cannot recommend their services.

Ozgur · 15 January 2025

5/5

Google

Had a very great experience with Hunters. Value for money for the property. Helpful and friendly staff especially Jesse who made the process easy. Would highly recommend.

Prachi · 26 August 2023

Agent replied · 21 June 2024

Thank you very much for such kind words. Much appreciated.

5/5

Google

Jesse Oteri was so helpful with the move in and really easy to communicate with. No problems at all, it was a very smooth process. I would highly recommend!

Sophia · 22 June 2023

Agent replied · 21 June 2024

Thank you Sophia

5/5

Google

Highly recommend this estate agent. John was incredibly helpful and had a great overall experience. Excellent communication and got us into our flat in no time at all. 10/10

Colm · 22 June 2023

Agent replied · 21 June 2024

Thank you, it was a pleasure. Best John.

1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint · 26 September 2026

5/5

Trustpilot

So happy with the service from Hunters…

So happy with the service from Hunters so far! Stephen has taken such good care of us and nothing has been too much trouble! From the beautiful photographs to showcase our home to the check in calls & emails to keep us in the loop! Selling a home can be incredibly stressful and it’s so lovely to have an estate agent that you know is working very hard in the background to get results! I would highly recommend Hunters! As they were also recommended to me.

Adele · 8 January 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hunters London

Has Hunters won any awards?

Yes. Hunters won Platinum in The Trusted Agent 2026 awards.

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