Trusted Agent profile · London
★★★★★
621 reviews across 2 platforms
37 Burnt Ash Hill, London, SE12 0AE
Hunters's office in London, at 37 Burnt Ash Hill, is rated 2.7 out of 5 across 621 reviews on two platforms, including 95 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
5/5
GoogleAlways easy to get hold of someone at the office and quick responses to any problems!
Thank you and thanks for being great tenants.
1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
5/5
GoogleFlawless service from everyone at Hunters, used them a good number of times as a private landlord and they have delivered quality tenants and fantastic service.
Thanks very much for your kind review and we look forward to assisting you again in the future.
5/5
GoogleWe are happy for your service and support throughout the process and thank you Mr Vikram And Ali and all the staffs.
Thanks Jaya and congratulations again on your purchase.
5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
5/5
GoogleGreat professional service. They were attentive, polite, and extremely helpful finding us our home.
Thank you Maddy, we hope you’ve settled in nicely to your new home. It was lovely to be able to help you along the process and should you want an updated valuation at any time in the future feel free to contact us. Serhan, Sarah and Vikram
5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
5/5
GoogleGreat Service from a very professional team. Pleasure to work with and will always recommend Avon property over any one else.
1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
5/5
GoogleHunters is amazing agency easy/quick and great looking house.
Thank you Roda
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleGreat Estate agent's very efficient and helpful. Couldn't ask for anything more, would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thanks very much for the great review. It was a pleasure dealing with you and we’re pleased to see you’ve settled in nicely too.
5/5
GoogleTotally recommend this team. We’ve communicated very well, especially with Vikram and Donna, they are helpful and professional :)
Thanks very much for your review Ana!
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
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