Hunters reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 1/5

Google

I used Hunters Lee as managing agents and I would not recommend them. They acted for the tenant largely, and at times I felt bullied by the ridiculous requests they made. For instance the tenant broke the toilet seat, this cost nearly £100 to replace (yes I understand London workmen are expensive), within 6 months the seat was broken again and I was expected to pay another £100 to replace. I did point out that either the tenant had not looked after said toilet seat, or the workmen they used were of poor quality, I suggested they needed to work out which it was. I have finally managed to evict the tenant at great expense to me, and Vikram and his team have offered no help in getting back our deposit even though the tenant left owing me lots of money. Do not use as a managing agent.

Sam · 16 September 2025

★★★★★ 5/5

Google

I had an amazing experience with Hunters Lee - could not recommend more! Everyone I spoke to was super helpful and the communication was amazing. All the documents and next steps were clear and I felt like the entire process was smooth. Serhan was on hand to help with any questions I had and was even willing to arrange a second viewing so that I could show one of my friends the flat before moving in. Vikram and the rest of the team were also amazing and all in all it was a 10/10 experience. Couldn't recommend more!

Jo · 16 April 2024

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

I have been meaning to write this for a while. We sold our house with Hunters last year, and they were brilliant. Vikram and his team went out of their way to help us. The sale wasn't plain sailing (we can blame Liz Truss for that!!!), but - thanks to Hunters - we finally got the deal over the line. I wouldn't hesitate to recommend them.

Ben · 29 June 2024

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

We had a wonderful experience selling our property through Hunters Lee branch. Vikram, Serhan and Sarah were a marvellous team to work with. They sold our flat in record time, and what would have normally been a stressful anxious process, actually turned out to be a seemless and enjoyable experience. I would throughly recommend using Hunters Lee if you are looking to market your property or buy locally.

Susie · 25 April 2024

★★★★★ 5/5

Google

Serhan is extremely knowledgeable, professional and most of all easy to work with. The experience was amazing! He is an expert at navigating through the entire real estate transaction. Furthermore, his customer service skills are top notch as he always responded to phone calls, texts and emails in a very timely fashion. We are extremely impressed with Serhan’s overall professionalism and we strongly recommend hiring him as your real estate agent if you are in the market!

Giuliana · 24 August 2023

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 5/5

Google

We saw several estate agents before opting to work with Vikram at Hunters. It was the first time we had been though the sales process and we found the service from Vikram and the team to be excellent. We were guided through every step and felt supported throughout. I would definitely recommend Vikram and the team to anyone wishing to buy or sell a property.

Marie · 16 April 2024

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 5/5

Google

Everyone at Hunters Lee made our buying experience as easy as possible. Vikram in particular was great at keeping us informed and responding to any queries we had in the process. This estate agents was an integral cog in our record speed completion time of around 50 days from start to finish! I couldn't recommend them enough, very helpful and accommodating:)

Shanah · 30 June 2025

★★★★★ 5/5

Google

I both purchased and sold my property with Hunters. Throughout the process of selling my flat Vikram, Serhan and the team were helpful, professional and proactive. Working with them made the process much smoother (and quicker), they liaised directly with solicitors and chased things up to avoid things getting stuck. I didn’t think I would say this about an estate agent but they really do put people first and enjoyed working with all of the team. I would recommend Hunters to anyone who is looking to buy or sell a property.

Charlotte · 24 August 2022

★★★★★ 5/5

Google

I purchased a property through Hunters in Lee recently. I appreciate Vikram, Donna , Ali and the team’s hard work. Without their help, I think I couldn’t complete my purchase within a certain time flame, and I could be become a homeless or spend extra money on my rent. My purchase took nearly 6 months to complete due to the pandemic, chains etc. I really felt support from Vikram and the team in helping to speed up things with the solicitors and the seller. They made things happened and finally I got the keys in time. I do recommend Hunters in Lee to anyone. They are friendly, professional, and very helpful.

Jackie · 24 August 2022

★★★★★ 5/5

Google

I honestly cannot recommend Vikram and the team at Hunters Lee highly enough. We recently sold our property though them and they went far above and beyond our expectations, making an otherwise stressful process far smoother than it had the potential to be. Always on hand to answer questions, belay concerns, chase solicitors, deal with the other estate agents in the chain, or just calm nerves, both Donna and Vikram have been simply amazing and an absolute pleasure to deal with. Whether you are looking to sell, or to buy, Hunters in Lee will look after you!PositiveResponsiveness, Quality, Professionalism

Jonathan · 24 August 2022

★★★★★ 5/5

Google

Vikram and team were extremely helpful throughout. His expertise was reassuring during our fairly protracted purchase and his advice on parts of the chain he wasn't directly involved with (our sale) were very welcome. He helped managed the stress of the process very well, which for us had built up after a couple of failed attempts at moving.

Nikhil · 16 April 2024

★★★★★ 5/5

Google

I recently purchased a property through Hunters in Lee. Serhan and Vikram were absolutely brilliant and thoroughly professional. They helped to make the process straightforward and virtually stress-free. From viewing the property, to offers and keeping the entire purchase process moving they were excellent and attentive whilst at no time being overbearing or intrusive. I couldn't have asked for a better purchase process and Hunters Lee deserves much of the credit for this. Just a pleasure to deal with.

Roland · 24 August 2022

★★★★★ 5/5

Google

I have now bought and sold property with Vikram and his team at Hunters and found them to be good value for money, polite, and very responsive. They priced appropriately and assisted me on both sides of the sale to keep the process running smoothly. I highly recommend them.

Alice · 28 August 2024