Every review we hold for the London office, from every platform, shown as written. First names only.
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4/5
GoogleSam Stokes from Hunters. Really helped me find a new home recently. It was a wonderful experience and he showed all the attention a new tenant looking for. I recommend Sam if your looking for new place to live.
K Β· 25 August 2023
Agent replied Β· 24 August 2024
Hi K K, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Sam and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help
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5/5
GoogleI stayed with Hunters for a number of years and I found them helpful from the day I moved in, to the day I decided to move. Bhupinder is a personal Manager who cares for the people who walk through the door, and makes sure their needs are met.PositiveResponsiveness, Professionalism
Auguste Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you so much for your kind words Aguste. It really does mean a lot to us and we always strive hard to make what could be a stressful time, an actual positive experience, we will be sure to pass this onto Bhupinder. Thank you again for the great review and we wish you all the best.
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1/5
TrustpilotWorst estate agent I have ever dealtβ¦
Worst estate agent I have ever dealt with. I was told lies from the very start of the sale of my house. Staff do not get back to you having to chase them all the time, they didn't seem to have a clue what was going on. Had I been given correct information from them at the very start I would have been able to make an informed decision regarding who I sold my house to. When I complain they did not even have the decency to contact me personally. Absolute disgusting customer service.
Customer Β· 10 June 2025
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5/5
GoogleGrand job by Saif and the team. Speedy, efficient and got the price we hoped for even minus all the fees!
Steve Β· 22 August 2024
Agent replied Β· 24 August 2024
Hi Steve, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Saif and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help
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5/5
TrustpilotExceptional ongoing service
Our house selling journey has been a difficult one but despite this, Hunters and particularly Emily Ryan have gone above and beyond to support, advocate and ultimately sell our home! Thank you Emily, you have been exceptional during this stressful time.
Peter Β· 12 February 2025
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1/5
TrustpilotWaste of time - No show
Me and my partner travelled from out of town to have a viewing with Jesse Oteri today. Everything seemed fine until we arrived at the address and were completely ghosted by him. He wouldn't answer his phone so we rang their office who also couldn't get a hold of him.
Avoid any dealings with Jesse as he's is unreliable, has poor time management and communication skills and is a complete waste of time
Rachel Β· 15 August 2025
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4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
Indi Β· 15 July 2023
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5/5
TrustpilotSelling our house has been tough
For the last year we have been selling our house, which has been extremely hard as there have been a lot of twists and turns not all good, But the staff at Hunters have been wonderful, they have helped us with everything from helping me write emails and chasing solicitors.
Paula and mostly Michelle have gone above and beyond they have been wonderful and have made something I was dreading that little bit easier,
Thank you for everything π
Rachel Β· 3 June 2025
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1/5
TrustpilotAVOID AVOID AVOID
AVOID AVOID AVOID
I rented with Hunters for 6 years and had a terrible experience, on the face of it they leave you to your own devices which granted is welcomed when there are no issues however if one should arise they're nowhere to be seen, I've had leaks and holes in my ceiling including a bust pipe and a seeping waste pipe (only 5 months after we found out it was unsafe to live there), they took months to come back and contact, each time it was sarcastic with statements such as 'well were not sat on our Larry's' - that was from a 'Director'- all while myself and small children suffered. The landlord had to continually be contacted directly for him to resolve issues (not like we were the type which complained but a hole in the roof will do that to you). the Inspections lasted 45 seconds and continually either didn't show or rescheduled as they were overrun and 'cannot run into their lunch' - just dont overrun would be the answer.
Very surprised Jack Berson or Jonny Malkinson do not have more of a feel to how their business is ran on a daily basis, should likely remember the landlord is not their only client!!!!
BJO Β· 19 May 2025
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5/5
GoogleOur experience with Hunters and specially with Ahsan was excellent! Thank you very much for your assitance through all the process
Sandra Β· 25 July 2024
Agent replied Β· 24 August 2024
Hi Sandra, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Saif and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help
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5/5
GoogleBilal and Bhupinder were outstanding and professional. We had a few issues during our tenancy, but they solved everything promptly. We were very happy with the service provided and the help we received, and we were also happy with the agents answering all our emails and questions within 1 business day.
Thank you, Hunters, it was a pleasure. :)
Adel Β· 25 August 2020
Agent replied Β· 24 August 2024
Dear Adel Eniko Richter, Thank you for your five star rating. We're happy you found our staff to be so supportive during your experience here at Hunters Plaistow. Please let us know if there is anything else we can do for you, we are more than happy to help!
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5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
Arshad Β· 2 August 2022
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5/5
TrustpilotMy brother and I contacted Huntersβ¦
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
Cancer Β· 26 July 2022
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1/5
TrustpilotExtremely disappointed with this firm
Extremely disappointed with this firm, wanted to purchase a property and have waited a year for a viewing to be told it's now got a offer.
A year ago offered a cash purchase and was given two appointments for viewings on the property both cancelled and the property taken off then relisted 6 months later asked for another viewing numerous times to be ignored and fobbed off. Finally after months for another viewing appointment to be cancelled again and told it's sold. It's been a year completely unprofessional, long time a year to be on the market especially when it could of sold a year ago.
Would not recommend very slow at getting back in touch.
Poor communication
Extremely poor
Co Β· 10 May 2025
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5/5
GoogleSaif Shefe was very helpful and professional from start to finish with the sale of my flat. Although the transaction was taking longer that expected he was there to support and follow up with all parties.
Aminur Β· 25 August 2023
Agent replied Β· 24 August 2024
Hi Aminur, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Saif at Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
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4/5
TrustpilotAlways happy to deal with Tracy andβ¦
Always happy to deal with Tracy and Alison from hunters. I have rented a property for nearly 4 years and really pleased with the efficient service they provide. I would definitely recommend
Many thanks
Jo Β· 8 April 2025
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5/5
TrustpilotReally happy with the service, thank you
I've lived in a Hunters rental property for almost 4 years now, and I'm very happy with the service, thank you. Russell and the team are really helpful and make everything easy to understand. Highly recommended!
Jo Β· 11 March 2025
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5/5
GoogleMy agent, Ahsan is very approachable and professional. Answered all my questions about the property and has pleasing personality πππ He has greatly helped us to look for a home to live in π«ΆπΌ β¦
Cassly Β· 25 August 2023
Agent replied Β· 24 August 2024
Hi Cassly, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Ahsan at Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
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1/5
TrustpilotHorrible Company, Do not use them.
They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.
Abuzz Β· 7 May 2025
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5/5
GoogleGreat support from George to sell my London flat. I live in Somerset and there were challenges not being nearby. George was really helpful and did his best to make the selling process minimally stressful. I would recommend him to support a sale. Thank you George.
Penny Β· 25 August 2022
Agent replied Β· 24 August 2024
Hi Penny, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from George at Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help
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5/5
TrustpilotI recently sold 3 houses with Huntersβ¦
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
Anthony Β· 24 May 2022
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1/5
GoogleIβve been renting in London for 7 years, and my experience with Hunters has been by far the worst.
We had multiple maintenance issues during our tenancy, including a leak in the bathroom that damaged the floor and a broken window. Both took an unreasonably long time to be dealt with. When the repairs finally began, we were given completely unrealistic timelines, and ended up living in a building site for three weeks.
Communication was consistently poor. Most of my emails were ignored, even when multiple members of staff were copied in. Basic accountability and professionalism were seriously lacking throughout.
Would not recommend.
Vari Β· 20 April 2025
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2/5
TrustpilotReally slow in replying to anything pretty much
If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.
Nick Β· 19 July 2025
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1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
Jennifer Β· 10 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.