Hunters reviews

★★★★★ 5/5

Google

My Best Friend and Business Partner is the only way I can honestly describe my relationship with Raz, Polat, and the rest of the Team at Hunters. My wife, Emma and I plan to sell our home, leave the UK and travel the world. Having dealt with many different estate agents over the years; Raz and his Team are the only people that I trust completely to manage my property business. They provide a balanced service for both the tenant and the landlord with a level of service and HONESTY that I have NEVER found in another estate agent or other service provider. Even though they are running a business in a cutthroat industry they are still fair to tenants whilst maximizing my rental income and minimising my repair costs. I come from an accounting and service management background and when the fist introduced the repair / maintenance side of the business I was their worst nightmare. I questioned everything including the fundamental way in which they managed their process. Where other agents would have said goodbye; they listened and improved the process. Recently a not so nice window contractor did a sub-optimal job and a fancy tilt and turn window and Tijen fought to get a full £718.80 refund and when I asked her if she wanted anything for the time she put into the job she replied "No thank you." To me this was above and beyond my expectations given my experience of contractors over my 6 years managing restaurants. Raz manages my London properties which are very nice high end flats but when I have issues with other agents in London or social housing out of London I pop in for a chat and a coffee, which he never lets me pay for. He always advises me on the best course of action to give the optimal solution be it short or long term. When I have asked other estate agents for advice to maximise a capital gain they can only see as far as this years budget with no regard to my bank balance. Raz understands Life, Loyalty and long term goals to give a perfect balance between buy to let income and capital gains that I have never seen before and that includes one of my best friends who is also an estate agent. To me other estate agents appear so focused on this years profit that they just cannot see the big picture. Raz and his team seem like a paradox of everything that I have experienced with estate agents over 10 years managing my property business. Are they perfect? No they are human. But they are dynamic and efficient with every aspect of protecting my business profits and my peace of mind. I'm not sure I can ever thank you enough and hope that my words do you justice.

David · 10 June 2022

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

James · 15 March 2026

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 5/5

Google

Hunters has been an awesome letting agency. Sam worked hard to help us find a place and we moved in October '25. Since then, the property management, specifically Angelou, Aaliyah, and Tijen, have been extremely helpful and responsive.

Ben · 16 March 2026

★★★★★ 5/5

Google

I was worried about finding a nice clean place to live and I was looking for ages but Hunters really made it easy for me, gave me multiple options to look at and I was really happy with it all. Thanks

Spoon · 16 February 2026

★★★★★ 1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

★★★★★ 1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

★★★★★ 5/5

Google

Aysha is a very helpful person, highly recommend. Excellent. I would like to start this of by first of all saying well done to hunters and there team especially the employee name aysha as I walked into hunters I was greeted very nicely and asked if I wanted a coffee and being coffee addict I love coffee so I went ahead with it and had a productive conversation with requirements to my specifications with regards to the property I was really really interested in buying as so was my competitor also interested in the same property so aysha guided me through the whole process in order to obtain the property, I was very chuffed with the service and was so glad I came here. However there was then an issue with regards to payment etc but was carried out in a very professional and helpful manner. aysha and the team Manger had a meeting where we discussed how to overcome the issue, which was very successfully overcome. Happy to say I got the property. Thank you!

Shan · 10 June 2020

★★★★★ 5/5

Google

An all round positive and professional experience when dealing with complicated topics day after day. Once we found the property we liked, the agent Aysima was extremely helpful and proactive with securing our flat. Her expertise and responsiveness made our journey stress-free and enjoyable. Highly recommended!

Charlie · 10 April 2024

★★★★★ 1/5

Trustpilot

Pathetic estate agency

Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!

Anonymous · 29 February 2024

★★★★★ 5/5

Google

Aysima was lovely and has been so responsive and on it in terms of getting our offer through and all the information she needs. She ensured we were first come first served as we enquired early, and was lovely during the actual viewing itself too. A joy to connect with :) thank you Aysima!

Orla · 10 April 2025

★★★★★ 5/5

Google

A very professional and well-structured agency. They understand the importance of good marketing and how it supports their listings. Easy to work with, respectful on site, and efficient from booking to delivery. Thanks specially to Polat, Raz and Aaliyah.

Maison · 16 February 2026

★★★★★ 5/5

Google

Couldn’t ask for a better estate agent than Polat. He’s always been available and quick to help with any issues I’ve been worrying about. Cheerful, upbeat and friendly. We’re so pleased we chose him.

Kathleen · 16 March 2026

★★★★★ 1/5

Trustpilot

Appalling group of folks!

Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

★★★★★ 5/5

Google

We were lucky enough to have Kerem Arif as our estate agent and that played a big role in our decision and the perception we had of the properties we've seen together. If estate agency representatives can affect your enthusiasm towards a house or an apartment, on the contrary understanding and positive agents can truly enlight the potential of a property in case you ve missed it. Kerem was exactly like this. We feel like we've found a friend that we can trust. Helpful, friendly and incredibly supportive towards his clients, Kerem is an absolute ace in his job. Extremely recommended. Francesco & Sofia

Francesco · 11 June 2018

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025