Trusted Agent profile · London

Hudsons Property London reviews

★★★★★ Excellent

375 reviews across 1 platform

24 Charlotte Street, London, W1T 2ND

Hudsons Property's office in London, at 24 Charlotte Street, is rated 4.8 out of 5 across 375 reviews on 1 platform, including 375 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

375

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Hudsons Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We recently dealt with Hudsons property in order to find a flat in Central London. Our agent was Sandrine and we could not ask for a better one!!! Sandrine was really professional and knew exactly which kind of flats we were looking for and did not waste our tine on properties we would never live in. I really recommend this agency and Sandrine in particular!!!

Soly · 19 June 2015

5/5

Google

Hudsons was by far the best estate agent we came in contact with during our property search. James, in particular, was very friendly and professional in helping us secure our flat in double-quick time. He was responsive and has been a great point of contact whenever we have queries. We would definitely recommend Hudsons.

Neal · 17 June 2023

Agent replied · 16 June 2024

Such a fantastic 5* review, thank you so much!. We do our best at Hudsons to go the extra mile for our clients. Happy to hear that you found James such a pleasure to deal with, and your experience with Hudsons has exceeded expectations.

5/5

Google

Sarese response promptly and help to manage the problems. Thank you very much!

Lin · 6 June 2025

Agent replied · 9 December 2024

Dear Lin, Thank you for your positive feedback. Our Property Management team aim to exceed expectations and help resolve any issues as efficiently as possible so we are delighted to hear that Christie does this for you. We look forward to assisting you in the future. Thank you for choosing Hudsons.

5/5

Google

David was the lettings manager who worked with us and he was responsive and helpful throughout

Soh · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us a lovely 5* review. We hope you love living in Fitzrovia - the gem of London's West End.

5/5

Google

Simon and his team were excellent and always responded when we needed. ThanksPositiveResponsiveness, Quality, Professionalism

GARY · 17 June 2022

Agent replied · 16 June 2024

Thank you for the excellent feedback. Its great to know Simon and the team were always responsive and attentive. Much appreciated.

4/5

Google

My tenancy with Hudsons didn't start well, but since being with Hudsons my experience has been the best of any property management I have experienced being in Central London. Annette, my property manager has been there for me when I have needed her most and I believe that without her there every step of the way this rating would be a 1 star.PositiveResponsiveness

Blake · 17 June 2022

Agent replied · 16 June 2024

Thank you for your great feedback on Annette and our Property Management Team. We take all your comments on board and constantly strive to improve and exceed expectations.

5/5

Google

I just had a fantastic experience with Hudsons. I asked them to sell my Fitzrovia house offmarket without marketing materials, just using their buyer relationships. The second buyer who viewed made an offer I was happy with, and six weeks later we'd exchanged! Thanks to Spencer, Simon, Jonathan and the whole Hudsons team for a great experience!

Josh · 17 June 2020

5/5

Google

As an overseas student having rented a flat with Hudsons for a year, I truly recommend Hudsons Property Management. Whether it be about daily maintenance issues throughout the year or assistance regarding COVID implications, I have witnessed first hand the professionalism, flexibility, kindness, adaptability, impeccable responsiveness and exemplary customer care of the Hudsons team on 24 Charlotte St. I recommend this agency without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Chadi · 17 June 2021

Agent replied · 16 June 2024

Thank you for the outstanding review. You have made our day! Our property management team work tirelessly to assist our clients and hearing positive feedback makes it all the more worthwhile.

5/5

Google

The service provided by Simon Bray has been exceptional. His service has been invaluable to us.PositiveResponsiveness, Quality, Professionalism

Martin · 17 June 2021

Agent replied · 16 June 2024

Thank you so Martin. Great to hear and much appreciated.

3/5

Google

Poor experience with Hudsons as the flat did not come fully furnished as advertised and represented. We only found out that we had to pay for certain secondhand furnitures from previous tenants after we have completed the tenancy paperwork. However, Hudsons was responsive to our repair requests.

Clarice · 21 August 2023

Agent replied · 16 June 2024

Hi Clarice. Unfortunately Hudsons cannot identify you as we have no records of a customer under this name. Please contact us at marisa@hudsonsproperty.com in order to resolve this matter. Thank you

5/5

Google

Sabina was very responsive and efficiently dealt with our move.PositiveProfessionalism

Taiga · 17 June 2022

Agent replied · 16 June 2024

Thank you Taiga! We are so happy to hear we efficiently found you your lovely new home and as a managed tenancy we look forward to continuing to take care of your home needs.

5/5

Google

Contacted Alanah Khan, property management administrator, many times for issues that rose in our property, was always quick to reply to my emails and really helpful in finding and providing a solution that will satisfy both parties!

Orestis · 17 February 2024

Agent replied · 16 June 2024

Hello Orestis, Thank you so much for your 5* review. At Hudsons we look to exceed excellence at every door and we are glad that Alanah could assist you. We look forward to our continued great relationship and are always here to help.

5/5

Google

An agency is as good as the people who run it and all the staff we have dealt with in the letting of our property have been excellent. The person who deals with day to day matters is Annette Newman and she is highly efficient, is unfazed by any event and is a pleasure to work with.

Jack · 17 June 2022

Agent replied · 16 June 2024

Thank you for the fantastic feedback. We are so pleased to hear that we are looking after your property with utmost care. Annette is a great asset to our team. Much appreciated.

5/5

Google

Highly recommended, professional team always with a smile and ready to go extra mile to help the clients of their need. Based in Charlotte street for a long time says it all.

Eugene · 17 May 2024

Agent replied · 16 June 2024

Dear Eugene, Thank you for your kind feedback and recommendation, it means a lot to us. It's lovely to hear that our team have exceeded expectations by meeting your needs in a professional and kind way. We look forward to assisting you or anyone you refer in the future.

5/5

Google

I'd like to share that we have received very good service from Alanah Khan who is one of the Property Management Administrators from Hudsons and we're very grateful for her prompt response to any request we ask to her.

Monica · 19 December 2023

Agent replied · 16 June 2024

Dear Monica, Thank you for your positive feedback! We're thrilled to hear that Alanah Khan, our Property Management Administrator, provided you with excellent service and prompt responses. We appreciate your gratitude and look forward to continuing to meet your expectations.

5/5

Google

Christie at Hudsons was fantastic! She quickly resolved our problem with care and professionalism. We appreciate her prompt and attentive service.

Alexander · 18 October 2024

Agent replied · 22 October 2024

Dear Alexander, Thank you for taking the time to leave a positive review. We are delighted to hear that Christie in Property Management has efficiently resolved your problems with care and professionalism. We aim to exceed expectations and we are delighted to hear that Christie is doing this for you. We look forward to assisting you or anyone you recommend in the future.

5/5

Google

Hudson's recently helped me find a flat and took care of all the negotiation, getting us the best deal possible. It was a painless experience and their service, level of professionalism and general demeanour is first class. Special thanks to Simon Bray who made the magic happen. I can't recommend them highly enough.

Oliver · 18 June 2018

5/5

Google

We moved to a new flat a few months ago. So far, Hudsons has managed the flat very well, and they were very quick and efficient in the whole process of moving. Sandrine was especially friendly and a good advisor, and helped us very well when we raised any questions or concerns.

Julia · 18 June 2018

5/5

Google

Hudsons was very professional and reachable. I’m American and was very unfamiliar with the process of moving to the UK and they were very helpful in answering my questions and helping me get acclimated to the process of living in the UK.

Gabriella · 17 June 2023

Agent replied · 16 June 2024

Thank you so much for your 5* review. Very pleased to hear that Hudsons exceeded your expectations and great that our team have helped to make the process of making your big move from the USA a little bit easier for you.

5/5

Google

Johnny and Alanna came to our apartment to fix some issues we were having. They were very professional, helpful and kind. They did their utmost best to help us solve everything we needed and were very efficient and quick to help us.

Luna · 17 June 2023

Agent replied · 16 June 2024

Thank you for such a lovely review. Really pleased to hear that you were so happy with the service you received from Johnny and Alanah in our property management team and that Hudsons have exceeded your expectations.

5/5

Google

Have used Hudsons for years to manage our property in London. Always been helpful and responsive. Johnny joined the team in the last year or so and has been really great and ready to go above and beyond - would highly recommend

Chirag · 17 June 2023

Agent replied · 16 June 2024

Great to have received such a positive 5* review from you Chirag. Thank you so much! . Great to hear our lettings and property management team are looking after your customer care. We look forward to continuing our long-term relationship with you and taking care of your best interests

5/5

Google

I bought my flat from Hudsons twenty years ago today and now rent it out through them. They've always got me good tenants and are lovely to deal with. Quick to respond, friendly and are well connected with tradespeople in the area. A classy business from beginning to end!PositiveResponsiveness, Quality, Professionalism, Value

Heather · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for the lovely review. We are delighted to have a longstanding relationship with you and will continue to look after your home requirements with the utmost care.

5/5

Google

As well as being professional, they showed a keen interest in the personal aspects of the sale and consistently engaged at a personal level. I would recommend them without hesitation.

Pams · 18 March 2024

Agent replied · 16 June 2024

Thank you for your glowing review Pams. We care about our clients and always seek to go above and beyond, exceeding expectations at every door!

5/5

Google

Quite simply, Jonathan is the best agent in his area. He found our company the perfect space and negotiated a deal that left both sides extremely happy, and all with humour, wisdom and patience. The rest of his team complement him well and the overall service and value were excellent.

Miles · 18 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hudsons Property London

Has Hudsons Property won any awards?

Yes. In The Trusted Agent 2026 awards: Hudsons Property, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hudsons Property hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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