Hawkes Property Group reviews

★★★★★ 5/5

Google

I’ve been securing a crucial planning approval from Enfield, and throughout the entire process, Ciwan has been exceptional. His professionalism and deep understanding of the job have shone through. He has offered invaluable advice on numerous aspects of the project. Although it’s been a significant undertaking and time-consuming, Ciwan’s reliability in seeing things through is great. We’re now approaching the project’s conclusion, and I eagerly anticipate its completion. I do recommend- Ciwan’s work has been of the highest quality! EDIT: There's been significant delays at each revision causing a lot of headache! Deadlines have been missed constantly potentially requiring a reconsultation.

Ahmet · 17 August 2024

★★★★★ 5/5

Google

I’ve been renting with Hawkes for the past year and have nothing but good things to say. During my tenancy I dealt with Sara and Jem and they were helpful throughout. Whenever there was an issue, which was rarely, it was dealt with in a timely manner. If I wasn’t relocating I would have definitely continued renting with them. If anyone’s looking to rent in London, I highly recommend them.

Nadia · 25 August 2023

★★★★★ 5/5

Google

I was given Ciwan's number by Howdens when I wanted to purchase a kitchen for my work place. Ciwan was extremly proffessional and prompt with the service he has provided .He was also much more reasonable with the quote too. I highly recommend his service to anyone looking for kitchen fitter. Many thanks

Stran · 28 December 2023

★★★★★ 5/5

Google

Alan Dantes Was excellent form start to finish he went above and beyond he could not do enough for us he was always at the end of a phone call no matter what time we called I would recommend going with hawkes if you don't want time wasters coming to view your home Alan is very professional at his job and made the move much less stress for me I can not thank him enough for all that he didPositiveResponsiveness, Quality, Professionalism

Michelle · 25 August 2020

★★★★★ 5/5

Google

I've used Hawkes & in particular Charlie over a number of years to help find tenants & manage issues arising on my properties and I highly & fully recommend them & will not entertain using anyone else. They are so helpful, fair & thorough & truly go above & beyond. Nolonger living in the area it is truly a weight off my mind to have an agent I trust. First class.

Tamsin · 26 August 2017

★★★★★ 4/5

Google

I have moved house and home several times and worked with a few estate agents alone the way (usually a taxing experience). Hawkes however is right up there as 'one of the best'. Rem the manager is very adapt , knowledgeable and friendly. Charlie is a skilful and accomplished negotiator with a personable nature. Made my latest move so much less stressful.

Steve · 25 August 2020

★★★★★ 5/5

Google

I had a great experience with Hawkes Property Group who I have rented with in the past. Sara was professional and helped me find a place that matched my criteria!

Lee · 25 August 2023

★★★★★ 5/5

Google

I have delt with Charlie McMonagle, Hawks Property Group lettings manager and everything was efficient and easy from viewing the property to signing my contract. I would definitely use them again and would strongly recommend. Thank you Charlie.PositiveResponsiveness, Quality, Professionalism, Value

Vanja · 25 August 2021

★★★★★ 5/5

Google

We dealt with Charlie at Hawkes and honestly can't fault him. He was so accommodating throughout our time at our property, from moving in right through to moving out. Charlie is also extremely honest about terms, pricing etc which ultimately made us feel happier in the flat.

Laura · 26 August 2017

★★★★★ 5/5

Google

The Hawks Group are a fantastic company that I would highly recommend. They helped me to achieve a loft conversion and rear extension for my property. They assisted with preparing a pre planning application and I was given free 3D interior designs which is not something that is often done. I was regularly consulted and updated regarding each step of the project. The staff were extremely friendly, and I cannot recommend this company enough.PositiveResponsiveness, Quality, Professionalism, Value

Sara · 25 August 2022

★★★★★ 1/5

Google

Had the displeasure of dealing with Charlie the "lettings manager" (not exactly sure how he got that position). Originally we were booked in to see two rooms that were in the same house however, upon arrival Charlie said that it would not be possible to view the second larger room because he did not have access as the tenant had not moved out yet. Now, with every other lettings agency we have dealt with even if their has been a tenant living their they have arranged with the tenant to allow viewings of their room. So naturally after being shown the first room I asked Charlie why it was not possible to see the second room, he simply replied that it had not been arranged and we can't intercede on someone's personal space (second part is true but it should have been arranged?) I asked further why it hadn't been arranged since we had been booked in to see two rooms and his response was "im not getting into an argument with you". Finding this a little strange we walked out the house where whilst he was closing the door I was going to ask when it would be possible to book to see another room Hawkes had to offer when I was interupted by Charlie and he went off on me. Saying how I was rude to him upstairs and that he would never even put me in to one of his rooms because I would start causing problems. Then this is where the real trouble starts as he kept on going off and shouting at me I was shocked and said "and you're the lettings manager?" His response? "I may be a lettings manager but I'm also from hackney" - Charlie the Lettings Manager of Hawkes Property Group In this moment he also 'squared' up to me, started shouting across the whole street and shoving his finger in my face. Bare in mind whilst he's about 20cm from my face shouting, he's also not wearing a mask. Generally speaking the most unprofessional man I have ever met and I believe you should just avoid this company in general. Even if I had apparently been rude to Charlie his response was not warranted, completely unprofessional and frankly if the owners are reading this I really believe you should let him go.NegativeProfessionalism

Anthony · 25 August 2021

★★★★★ 5/5

Google

SUPERB SERVICE. Charlie is one of the friendliest and most genuine estate agents I’ve met. His service was great, he found me a good tenant within half a day, and handled everything smoothly. I’ll be using Hawkes again.

Richard · 26 August 2019

★★★★★ 5/5

Google

Just purchased a property with. Big thank you to Alan Dante. Showed great professionalism and passion. Was more helpful then my solicitors at times. Definitely reccomend Alan Dante his team at Hawkes. Thank you Alan. (Usman maljee)

Usman · 26 August 2019

★★★★★ 5/5

Google

I've previously worked with architects and but Ciwan's background in construction and building reguations really made a difference with our project. We managed to achieve planning permission for the change of use of a dwelling into 3 flats. We had a complicated scheme and took a long time to achieve planning. Thank you for your support and commitment to our project. I look forward to working with Hawks again soon.PositiveProfessionalism

D · 25 August 2022

★★★★★ 5/5

Google

As a recent transfer to London I would highly recommend Hawkes. Charlie and team have been incredibly responsive, professional and accommodating to my requests as an Expat. Genuine and reliable, would rent through them in future.

Max · 26 August 2019

★★★★★ 1/5

Google

Having used many estate agents around London in the 5 years I've lived here, this has got to be one of the most unprofessional, rude and genuinely untrustworthy ones I've had the unfortunate pleasure to use. From unkept promises with fixing basic maintenance issues when moving into the property, to breaching a 24 hour notice contract and showing new tenants around the property without our knowledge or consent when moving out, as well as forcing extra charges on us due to his incompetence with handing us the correct keys. Overpriced, and under managed.

Reg · 25 August 2020

★★★★★ 5/5

Google

Rengin has been very professional and very helpful. She was definitely the tipping point which made me choose the property. I will definitely recommend this agency.

Andrea · 25 August 2021

★★★★★ 1/5

Google

Appalling. Among other issues, the property was unfinished upon moving in, and I found evidence of pest infestation (a lovely dead mouse, joy!). Our tenancy started in August and we've been trying to chase this agency up to carry out basic repairs and get pest control in ever since. They couldn't even provide us a gas safety certificate. Avoid this agency in exactly the same way our agent avoids responding to us!NegativeResponsiveness, Quality, Professionalism

Hannah · 25 August 2021

★★★★★ 1/5

Google

I definitely do not recommend it. They do not help in any way after the rental. We worked with these people for a year, and we saw them come home and turn off the heaters on cold winter days. They go to great lengths to avoid paying the deposit. They speak slang on the phone.

Furkan · 25 August 2023

★★★★★ 2/5

Google

I arranged a viewing and tried to contact the agent but they were not answering their phone. I arrived 5 minutes late and could not find anyone at the property. I wouldn't have written this review, but when I suggested that they provide a mobile number in future, they lied and said the agent waited for me for 15 minutes. I don't mind if they didn't wait 5 minutes, but to lie and to respond to some constructive feedback in that way is not OK.

Nathan · 26 August 2017

★★★★★ 5/5

Google

I had previously let my property via a different agency who did an ok job but I had errors on my lease which only came to light when there was an issue. Needless to say my perception of the industry was pretty negative. My sister subsequently introduced me to Hawkes. They not only offer, but are able to deliver a reliable, efficient and knowledgeable service. I dealt (and continue to deal) with Charlie, who has excellent market knowledge and is always on hand to give advice and reassurance should it be needed. My property is advertised on the relevant sites within hours of the instruction being given and he runs the entire process with the minimum of input from myself. Once my property is on the market, I receive numerous cold calls from agents wanting to take it on and in the past I would have given it to them. Now, I call Charlie and know with confidence that everything will be taken care of with the minimum of fuss and excellent results. Simples!

Marcia · 26 August 2017

★★★★★ 5/5

Google

The sales team at Hawkes are great at what they do. Garth was a pleasure to work with and explaining the process of the sale.

Supinthan · 26 August 2019

★★★★★ 5/5

Google

overwhelmingly surprised at how helpful Gartheep and Cemre were, definitely will be recommending them and will be using them again in the future.

Sreekanth · 26 August 2019

★★★★★ 1/5

Google

Totally unhelpful, the guy on the phone misunderstood what I was trying to tell him, and he wouldn't give me a chance to explain and cut the line. It's unfortunate that companies trust their employees to represent them in a professional manner, and employees like this just leave a bad taste in people minds.

Asaduzzaman · 25 August 2022