Havilands London reviews

★★★★★ 5/5

Google

So happy with Haviland’s team who helped us a great deal to buy a dream home in Winchmore Hill! The purchase was a difficult one involving with multiple mortgages and probate in the middle of a Covid lockdown; but Andre and her team really partnered us during a long transaction and helped overcome many obstacles using their experience and proactive approach to potential problems. Thank you Havilands - We will always be grateful for your work!PositiveResponsiveness, Quality, Professionalism, Value

Nick · 27 August 2021

★★★★★ 5/5

Google

Many thanks to Havillands for getting my sale and purchase over the line. From the outset they provided lots of interest in my sale to eventually finding the perfect buyer. They were also very accommodating in providing access to my eventual purchase over the whole period. Communication is always a key during this stressful process, and nothing was too much trouble, especially Katie and Grace who constantly chased (solicitors) and updated myself of any development. Would definitely recommend cheers Tony

Antony · 16 April 2024

★★★★★ 5/5

Google

Havilands have honestly been amazing. Their information, communication and friendliness really put us at ease. Richard and James in particular dealt with our sale but we felt comfortable speaking to anyone in the office. I cannot recommend Havilands enough, thank you for pushing it through and for getting us to completion before Christmas! They managed to achieve over asking price and I would definitely recommend them! Thank you again team!

Andrea · 16 April 2025

★★★★★ 5/5

Google

Overall we were very pleased with our experience with Havilands throughout the whole buying process. Having previously experineced several other agencies throughout the buying and selling process, Havilands definitely stood out thanks to their impeccable customer experience. A special thank you to Jack for being super supportive & for taking care of our every need throughout, his prompt replies and excellent property knowledge were much appreciated.

Francesca · 18 June 2022

★★★★★ 5/5

Google

Havilands were our seller's estate agents, yet they organised really well both our side and everyone else in the rather large chain, including chasing everyone's solicitors. They were very polite and understanding of our needs as buyers as well. They were also very approachable, and would answer immediately our calls or mails. All in all a great experience. Obviously happy we now exchanged.

Roxana · 16 April 2025

★★★★★ 5/5

Google

Extremely courteous and helpful with the house sale which was a roller coaster experience. I do not hesitate to recommend Havilands if you are looking to sell or purchase a house, in fact they are already working with some friends in selling their property via my reference. Great team from office staff to agents under the managership of James Smith

Mike · 16 April 2025

★★★★★ 2/5

Google

I bought a house through Havilands. Messages were not passed on from the person I was buying from. I wasn't kept up to date with the progress. They don't do enough to justify the commission.

151066MC · 16 April 2024

★★★★★ 1/5

Google

It's been a year since I had unfortunately dealt with the agency. I had looked through the reviews and noticed the agency makes happy so many people they even leave their feedbacks several times! My experience however was not pleasant at all, having left me with some health issues. I would not call the agents professional and I find it's hard to trust them after what I had been through. At first the impression they had made was good but at the end it all went really wrong. It has left me with an unpleasant feeling and I started asking my friends in the area if they have experiences anything like that. I was impressed to find out that there were many who actually had felt the same way. I would very carefully consider if I were to deal with them again and would prefer not to. I went with another agency at the end and was rather pleased. To be exact, they basically sold my buyer another property on the same road literally several houses down the road. My buyer pulled out on the date we signed contracts and in three weeks moved into the property bought through this agent. It’s pretty obvious that the sale of another property was taking place at the same time as they were “trying” to sell ours! If only they put our property back on the market earlier (even though they were selling to my buyer another property) we wouldn’t have lost so much time. I see their customer service has improved by now and they are getting some positive feedback though.

Oxana · 16 April 2024

★★★★★ 5/5

Google

I recently sold my flat through Havilands. It turned into quite a lengthy and difficult process, through no fault of the estate agent. Havilands were so helpful, kind and understanding of the stress it caused me. James went above and beyond to help get the sale completed, even working on his days off. I would definitely recommend using Havilands.PositiveResponsiveness, Professionalism

Clare · 18 June 2021

★★★★★ 5/5

Google

The team at Havilands handled my first time buyer purchase transaction extremely well. James, Richard, Jordan, Katie and Grace all liaised as a team and handle both my end as the purchaser as well as my queries with the vendor and managing agents which without any assistance, would have seriously delayed the purchase by months. Thank you to you all, a great pleasure.

Andrew · 12 December 2025

★★★★★ 5/5

Google

Lovely estate agents. Used to rent from them, and never was disrespected. Lynn is a Legend, knows how to handle things, she is always on resident's side. Referred few after that and still referring. Lots of love goes to Havillands @ the green

Oksana · 16 April 2023

★★★★★ 5/5

Google

Just sold my house though Havilands. It was a very difficult time to sell but they got the best possible price. The whole team is professional and dedicated to getting the job done! I would have no hesitation in recommending them to anyone selling a property in the Winchmore Hill area. Thanks again to Jay and the team.

OliveM · 16 April 2024

★★★★★ 5/5

Google

I recently sold and purchased a property with Havilands and had an excellent experience throughout. The team were professional, approachable, and communicated clearly at every stage. Andre and Jay deserve special recognition for their excellent service. They were proactive, clear, and reliable throughout, helping ensure everything progressed smoothly to completion.

Neha · 16 February 2026

★★★★★ 5/5

Google

We've had a great experience both selling and purchasing with Havilands. Everyone in the team is super helpful, knowledgable and went above and beyond. In what can traditionally be quite a complicated process the communication and advice we received from everyone at Havilands was excellent, someone is always there to pick up the phone and we received responses to any queries very quickly, every time! This kept everything running smoothly from start to finish. Grace, James, Jay, Jordan and Katie thank you so much! Would definitely recommend and will be our choice of estate agents going forward.

Sophie · 16 April 2025

★★★★★ 5/5

Google

Brilliant estate agents. We had the pleasure of purchasing our first property through Havilands. Jay was very knowledgeable and responsive throughout, making our first experience pleasant and easy. Thank you.

Rebecca · 16 April 2025

★★★★★ 5/5

Google

Very impressive, professional, well organised, switched on. Katie and Jay were excellent at marketing the property liaison with ourselves and our buyers. They were backed up well by Lynne and the office team.

David · 18 June 2023

★★★★★ 5/5

Google

Buying a house can be quite a stressful process. But from the first meeting, when we spotted our ideal home in the window of Havilands Estate Agent on the Green, Winchmore Hill, and throughout the whole process, Jay Jones made my husband and I feel well looked after, cared for, listened to and truly prioritised. His professionalism and his genuine respect of others set the tone for the whole experience. There was never a time when I was made to feel I was a nuisance (even when I was quite sure I was a nuisance!); my emails were always answered promptly; our needs were always taken into account and we were always welcome to return to view the property every time we wanted. Jay never made us feel he was too busy for us and we really appreciated this. His high level of empathy and patience made our experience with Havilands a very positive one and one we will highly recommend to anyone who is interested in buying a property. Thank you Jay :-)PositiveResponsiveness, Quality, Professionalism

Isabella · 18 June 2021

★★★★★ 5/5

Google

Appreciate the many insights and advice given. Very honest and trustworthy, thank you to Jordan and the team for assisting with my enquiries.

Lith · 14 May 2025

★★★★★ 5/5

Google

Havilands have been excellent in all their side of the work involved in selling our house From the moment they took on our property to the exchange they have acted in a professional manner Our contact wax Jay Jones, who was very good but I’m sure he didn’t act alone and was assisted by his colleagues very professionally I would have no hesitation in recommending Havilands to anyone !!

Roger · 19 May 2025

★★★★★ 5/5

Google

Jay from Havilands assisted us on the sale of our property and the purchase of another. We were extremely impressed with his level of professionalism. His expertise and guidance were invaluable as was his calm and friendly demeanor. I would highly recommend Jay and the Havilands team.

Natasha · 16 April 2024

★★★★★ 5/5

Google

The only estate agents I trust in Winchmore Hill area! Super helpful and reliable, they always go above and beyond to get your property sold or rented, you can’t go wrong with Havilands 👌 …

Samantha · 2 April 2026

★★★★★ 5/5

Google

Excellent service when dealing with my Mother in-laws sale of their house. They kept in regular contact and extremely professional through out the sale of the property in N21.

Frank · 6 August 2025

★★★★★ 5/5

Google

Havilands was great to work with. They were as helpful as they could be with regard to facilitating our exchange and completion and we’re thrilled with the home we found with their help and support.

Francesca · 26 March 2026

★★★★★ 5/5

Google

The Havilands team helped us to sell our flat and buy our new home. When it came to showing us properties- they understood our criteria and made sure to only take us to properties that met our requirements. The entire is very knowledgeable and hands on and they worked really hard to successfully complete our transaction. Katie, Jack, Richard, James, Grace, Jordan- thank you for being a stellar team!

D · 16 April 2025